Troubleshooteda Meraki issueRefrained fromusing profanityon the flooryesterday(entire shift)Spoke to5 malecustomersMet dailymetricyesterday:T2 - 4 closesHad acallernamedJohnTroubleshooteda Hosting IssueSay hello to 3non-Supportco-workers inthe break areaArrived towork 10minutesbefore logintimeSpoketo aGTT repTook 4 ormore VALcallsBroughtlunch fromhomeSubmitteda SaleSpiffHelpeda NewHireUsedVOX/Sageduring acallProvidedcustomerwith statusupdate on 3open ticketsHad acallernamedLisaTook overa T1 call -hand offSpoke to5 femalecustomersSpoke toa VerizonrepWorkedan RTUsed AUXCodescorrectlyuntil lunchSpoke toan EpiccustomerPurchasedlunchWorkeda VeloissueTroubleshooteda Meraki issueRefrained fromusing profanityon the flooryesterday(entire shift)Spoke to5 malecustomersMet dailymetricyesterday:T2 - 4 closesHad acallernamedJohnTroubleshooteda Hosting IssueSay hello to 3non-Supportco-workers inthe break areaArrived towork 10minutesbefore logintimeSpoketo aGTT repTook 4 ormore VALcallsBroughtlunch fromhomeSubmitteda SaleSpiffHelpeda NewHireUsedVOX/Sageduring acallProvidedcustomerwith statusupdate on 3open ticketsHad acallernamedLisaTook overa T1 call -hand offSpoke to5 femalecustomersSpoke toa VerizonrepWorkedan RTUsed AUXCodescorrectlyuntil lunchSpoke toan EpiccustomerPurchasedlunchWorkeda Veloissue

Tier 2 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Troubleshooted a Meraki issue
  2. Refrained from using profanity on the floor yesterday (entire shift)
  3. Spoke to 5 male customers
  4. Met daily metric yesterday: T2 - 4 closes
  5. Had a caller named John
  6. Troubleshooted a Hosting Issue
  7. Say hello to 3 non-Support co-workers in the break area
  8. Arrived to work 10 minutes before login time
  9. Spoke to a GTT rep
  10. Took 4 or more VAL calls
  11. Brought lunch from home
  12. Submitted a Sale Spiff
  13. Helped a New Hire
  14. Used VOX/Sage during a call
  15. Provided customer with status update on 3 open tickets
  16. Had a caller named Lisa
  17. Took over a T1 call - hand off
  18. Spoke to 5 female customers
  19. Spoke to a Verizon rep
  20. Worked an RT
  21. Used AUX Codes correctly until lunch
  22. Spoke to an Epic customer
  23. Purchased lunch
  24. Worked a Velo issue