Arrived towork 10minutesbefore logintimeTook overa T1 call -hand offWorkeda VeloissueMet dailymetricyesterday:T2 - 4 closesBroughtlunch fromhomeSpoke to5 femalecustomersHad acallernamedJohnUsed AUXCodescorrectlyuntil lunchTook 4 ormore VALcallsHad acallernamedLisaUsedVOX/Sageduring acallProvidedcustomerwith statusupdate on 3open ticketsTroubleshooteda Hosting IssueSpoketo aGTT repPurchasedlunchSpoke toa VerizonrepRefrained fromusing profanityon the flooryesterday(entire shift)Troubleshooteda Meraki issueSpoke toan EpiccustomerWorkedan RTSubmitteda SaleSpiffHelpeda NewHireSpoke to5 malecustomersSay hello to 3non-Supportco-workers inthe break areaArrived towork 10minutesbefore logintimeTook overa T1 call -hand offWorkeda VeloissueMet dailymetricyesterday:T2 - 4 closesBroughtlunch fromhomeSpoke to5 femalecustomersHad acallernamedJohnUsed AUXCodescorrectlyuntil lunchTook 4 ormore VALcallsHad acallernamedLisaUsedVOX/Sageduring acallProvidedcustomerwith statusupdate on 3open ticketsTroubleshooteda Hosting IssueSpoketo aGTT repPurchasedlunchSpoke toa VerizonrepRefrained fromusing profanityon the flooryesterday(entire shift)Troubleshooteda Meraki issueSpoke toan EpiccustomerWorkedan RTSubmitteda SaleSpiffHelpeda NewHireSpoke to5 malecustomersSay hello to 3non-Supportco-workers inthe break area

Tier 2 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Arrived to work 10 minutes before login time
  2. Took over a T1 call - hand off
  3. Worked a Velo issue
  4. Met daily metric yesterday: T2 - 4 closes
  5. Brought lunch from home
  6. Spoke to 5 female customers
  7. Had a caller named John
  8. Used AUX Codes correctly until lunch
  9. Took 4 or more VAL calls
  10. Had a caller named Lisa
  11. Used VOX/Sage during a call
  12. Provided customer with status update on 3 open tickets
  13. Troubleshooted a Hosting Issue
  14. Spoke to a GTT rep
  15. Purchased lunch
  16. Spoke to a Verizon rep
  17. Refrained from using profanity on the floor yesterday (entire shift)
  18. Troubleshooted a Meraki issue
  19. Spoke to an Epic customer
  20. Worked an RT
  21. Submitted a Sale Spiff
  22. Helped a New Hire
  23. Spoke to 5 male customers
  24. Say hello to 3 non-Support co-workers in the break area