Spoketo aGTT repHad acallernamedLisaUsedVOX/Sageduring acallMet dailymetricyesterday:T2 - 4 closesUsed AUXCodescorrectlyuntil lunchPurchasedlunchHelpeda NewHireHad acallernamedJohnRefrained fromusing profanityon the flooryesterday(entire shift)Troubleshooteda Hosting IssueWorkeda VeloissueBroughtlunch fromhomeSpoke to5 malecustomersWorkedan RTTook 4 ormore VALcallsTroubleshooteda Meraki issueSay hello to 3non-Supportco-workers inthe break areaProvidedcustomerwith statusupdate on 3open ticketsSpoke toan EpiccustomerArrived towork 10minutesbefore logintimeTook overa T1 call -hand offSubmitteda SaleSpiffSpoke toa VerizonrepSpoke to5 femalecustomersSpoketo aGTT repHad acallernamedLisaUsedVOX/Sageduring acallMet dailymetricyesterday:T2 - 4 closesUsed AUXCodescorrectlyuntil lunchPurchasedlunchHelpeda NewHireHad acallernamedJohnRefrained fromusing profanityon the flooryesterday(entire shift)Troubleshooteda Hosting IssueWorkeda VeloissueBroughtlunch fromhomeSpoke to5 malecustomersWorkedan RTTook 4 ormore VALcallsTroubleshooteda Meraki issueSay hello to 3non-Supportco-workers inthe break areaProvidedcustomerwith statusupdate on 3open ticketsSpoke toan EpiccustomerArrived towork 10minutesbefore logintimeTook overa T1 call -hand offSubmitteda SaleSpiffSpoke toa VerizonrepSpoke to5 femalecustomers

Tier 2 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to a GTT rep
  2. Had a caller named Lisa
  3. Used VOX/Sage during a call
  4. Met daily metric yesterday: T2 - 4 closes
  5. Used AUX Codes correctly until lunch
  6. Purchased lunch
  7. Helped a New Hire
  8. Had a caller named John
  9. Refrained from using profanity on the floor yesterday (entire shift)
  10. Troubleshooted a Hosting Issue
  11. Worked a Velo issue
  12. Brought lunch from home
  13. Spoke to 5 male customers
  14. Worked an RT
  15. Took 4 or more VAL calls
  16. Troubleshooted a Meraki issue
  17. Say hello to 3 non-Support co-workers in the break area
  18. Provided customer with status update on 3 open tickets
  19. Spoke to an Epic customer
  20. Arrived to work 10 minutes before login time
  21. Took over a T1 call - hand off
  22. Submitted a Sale Spiff
  23. Spoke to a Verizon rep
  24. Spoke to 5 female customers