Met dailymetricyesterday:T2 - 4 closesSpoketo aGTT repHelpeda NewHireWorkeda VeloissueRefrained fromusing profanityon the flooryesterday(entire shift)UsedVOX/Sageduring acallTroubleshooteda Hosting IssueProvidedcustomerwith statusupdate on 3open ticketsWorkedan RTSpoke toan EpiccustomerSubmitteda SaleSpiffUsed AUXCodescorrectlyuntil lunchPurchasedlunchSay hello to 3non-Supportco-workers inthe break areaHad acallernamedLisaHad acallernamedJohnTook overa T1 call -hand offSpoke toa VerizonrepSpoke to5 femalecustomersBroughtlunch fromhomeTook 4 ormore VALcallsSpoke to5 malecustomersTroubleshooteda Meraki issueArrived towork 10minutesbefore logintimeMet dailymetricyesterday:T2 - 4 closesSpoketo aGTT repHelpeda NewHireWorkeda VeloissueRefrained fromusing profanityon the flooryesterday(entire shift)UsedVOX/Sageduring acallTroubleshooteda Hosting IssueProvidedcustomerwith statusupdate on 3open ticketsWorkedan RTSpoke toan EpiccustomerSubmitteda SaleSpiffUsed AUXCodescorrectlyuntil lunchPurchasedlunchSay hello to 3non-Supportco-workers inthe break areaHad acallernamedLisaHad acallernamedJohnTook overa T1 call -hand offSpoke toa VerizonrepSpoke to5 femalecustomersBroughtlunch fromhomeTook 4 ormore VALcallsSpoke to5 malecustomersTroubleshooteda Meraki issueArrived towork 10minutesbefore logintime

Tier 2 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Met daily metric yesterday: T2 - 4 closes
  2. Spoke to a GTT rep
  3. Helped a New Hire
  4. Worked a Velo issue
  5. Refrained from using profanity on the floor yesterday (entire shift)
  6. Used VOX/Sage during a call
  7. Troubleshooted a Hosting Issue
  8. Provided customer with status update on 3 open tickets
  9. Worked an RT
  10. Spoke to an Epic customer
  11. Submitted a Sale Spiff
  12. Used AUX Codes correctly until lunch
  13. Purchased lunch
  14. Say hello to 3 non-Support co-workers in the break area
  15. Had a caller named Lisa
  16. Had a caller named John
  17. Took over a T1 call - hand off
  18. Spoke to a Verizon rep
  19. Spoke to 5 female customers
  20. Brought lunch from home
  21. Took 4 or more VAL calls
  22. Spoke to 5 male customers
  23. Troubleshooted a Meraki issue
  24. Arrived to work 10 minutes before login time