Helpeda NewHireWorkeda VeloissueSubmitteda SaleSpiffTook overa T1 call -hand offUsed AUXCodescorrectlyuntil lunchRefrained fromusing profanityon the flooryesterday(entire shift)Had acallernamedLisaTroubleshooteda Meraki issueSpoketo aGTT repProvidedcustomerwith statusupdate on 3open ticketsHad acallernamedJohnMet dailymetricyesterday:T2 - 4 closesSay hello to 3non-Supportco-workers inthe break areaTook 4 ormore VALcallsBroughtlunch fromhomeWorkedan RTArrived towork 10minutesbefore logintimeUsedVOX/Sageduring acallPurchasedlunchSpoke toan EpiccustomerTroubleshooteda Hosting IssueSpoke to5 femalecustomersSpoke toa VerizonrepSpoke to5 malecustomersHelpeda NewHireWorkeda VeloissueSubmitteda SaleSpiffTook overa T1 call -hand offUsed AUXCodescorrectlyuntil lunchRefrained fromusing profanityon the flooryesterday(entire shift)Had acallernamedLisaTroubleshooteda Meraki issueSpoketo aGTT repProvidedcustomerwith statusupdate on 3open ticketsHad acallernamedJohnMet dailymetricyesterday:T2 - 4 closesSay hello to 3non-Supportco-workers inthe break areaTook 4 ormore VALcallsBroughtlunch fromhomeWorkedan RTArrived towork 10minutesbefore logintimeUsedVOX/Sageduring acallPurchasedlunchSpoke toan EpiccustomerTroubleshooteda Hosting IssueSpoke to5 femalecustomersSpoke toa VerizonrepSpoke to5 malecustomers

Tier 2 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Helped a New Hire
  2. Worked a Velo issue
  3. Submitted a Sale Spiff
  4. Took over a T1 call - hand off
  5. Used AUX Codes correctly until lunch
  6. Refrained from using profanity on the floor yesterday (entire shift)
  7. Had a caller named Lisa
  8. Troubleshooted a Meraki issue
  9. Spoke to a GTT rep
  10. Provided customer with status update on 3 open tickets
  11. Had a caller named John
  12. Met daily metric yesterday: T2 - 4 closes
  13. Say hello to 3 non-Support co-workers in the break area
  14. Took 4 or more VAL calls
  15. Brought lunch from home
  16. Worked an RT
  17. Arrived to work 10 minutes before login time
  18. Used VOX/Sage during a call
  19. Purchased lunch
  20. Spoke to an Epic customer
  21. Troubleshooted a Hosting Issue
  22. Spoke to 5 female customers
  23. Spoke to a Verizon rep
  24. Spoke to 5 male customers