Had acallernamedJohnBroughtlunch fromhomeTook 4 ormore VALcallsTook overa T1 call -hand offProvidedcustomerwith statusupdate on 3open ticketsTroubleshooteda Hosting IssueSpoke to5 malecustomersSpoke to5 femalecustomersSpoke toan EpiccustomerTroubleshooteda Meraki issueHelpeda NewHireUsedVOX/Sageduring acallSpoke toa VerizonrepSubmitteda SaleSpiffPurchasedlunchWorkeda VeloissueHad acallernamedLisaSay hello to 3non-Supportco-workers inthe break areaUsed AUXCodescorrectlyuntil lunchRefrained fromusing profanityon the flooryesterday(entire shift)Met dailymetricyesterday:T2 - 4 closesSpoketo aGTT repWorkedan RTArrived towork 10minutesbefore logintimeHad acallernamedJohnBroughtlunch fromhomeTook 4 ormore VALcallsTook overa T1 call -hand offProvidedcustomerwith statusupdate on 3open ticketsTroubleshooteda Hosting IssueSpoke to5 malecustomersSpoke to5 femalecustomersSpoke toan EpiccustomerTroubleshooteda Meraki issueHelpeda NewHireUsedVOX/Sageduring acallSpoke toa VerizonrepSubmitteda SaleSpiffPurchasedlunchWorkeda VeloissueHad acallernamedLisaSay hello to 3non-Supportco-workers inthe break areaUsed AUXCodescorrectlyuntil lunchRefrained fromusing profanityon the flooryesterday(entire shift)Met dailymetricyesterday:T2 - 4 closesSpoketo aGTT repWorkedan RTArrived towork 10minutesbefore logintime

Tier 2 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a caller named John
  2. Brought lunch from home
  3. Took 4 or more VAL calls
  4. Took over a T1 call - hand off
  5. Provided customer with status update on 3 open tickets
  6. Troubleshooted a Hosting Issue
  7. Spoke to 5 male customers
  8. Spoke to 5 female customers
  9. Spoke to an Epic customer
  10. Troubleshooted a Meraki issue
  11. Helped a New Hire
  12. Used VOX/Sage during a call
  13. Spoke to a Verizon rep
  14. Submitted a Sale Spiff
  15. Purchased lunch
  16. Worked a Velo issue
  17. Had a caller named Lisa
  18. Say hello to 3 non-Support co-workers in the break area
  19. Used AUX Codes correctly until lunch
  20. Refrained from using profanity on the floor yesterday (entire shift)
  21. Met daily metric yesterday: T2 - 4 closes
  22. Spoke to a GTT rep
  23. Worked an RT
  24. Arrived to work 10 minutes before login time