UsedVOX/Sageduring acallPurchasedlunchSpoke to5 femalecustomersSpoketo aGTT repWorkedan RTSpoke toan EpiccustomerSpoke to5 malecustomersHad acallernamedJohnTook overa T1 call -hand offWorkeda VeloissueSay hello to 3non-Supportco-workers inthe break areaTroubleshooteda Meraki issueHelpeda NewHireArrived towork 10minutesbefore logintimeRefrained fromusing profanityon the flooryesterday(entire shift)Had acallernamedLisaMet dailymetricyesterday:T2 - 4 closesUsed AUXCodescorrectlyuntil lunchSpoke toa VerizonrepTook 4 ormore VALcallsProvidedcustomerwith statusupdate on 3open ticketsTroubleshooteda Hosting IssueSubmitteda SaleSpiffBroughtlunch fromhomeUsedVOX/Sageduring acallPurchasedlunchSpoke to5 femalecustomersSpoketo aGTT repWorkedan RTSpoke toan EpiccustomerSpoke to5 malecustomersHad acallernamedJohnTook overa T1 call -hand offWorkeda VeloissueSay hello to 3non-Supportco-workers inthe break areaTroubleshooteda Meraki issueHelpeda NewHireArrived towork 10minutesbefore logintimeRefrained fromusing profanityon the flooryesterday(entire shift)Had acallernamedLisaMet dailymetricyesterday:T2 - 4 closesUsed AUXCodescorrectlyuntil lunchSpoke toa VerizonrepTook 4 ormore VALcallsProvidedcustomerwith statusupdate on 3open ticketsTroubleshooteda Hosting IssueSubmitteda SaleSpiffBroughtlunch fromhome

Tier 2 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used VOX/Sage during a call
  2. Purchased lunch
  3. Spoke to 5 female customers
  4. Spoke to a GTT rep
  5. Worked an RT
  6. Spoke to an Epic customer
  7. Spoke to 5 male customers
  8. Had a caller named John
  9. Took over a T1 call - hand off
  10. Worked a Velo issue
  11. Say hello to 3 non-Support co-workers in the break area
  12. Troubleshooted a Meraki issue
  13. Helped a New Hire
  14. Arrived to work 10 minutes before login time
  15. Refrained from using profanity on the floor yesterday (entire shift)
  16. Had a caller named Lisa
  17. Met daily metric yesterday: T2 - 4 closes
  18. Used AUX Codes correctly until lunch
  19. Spoke to a Verizon rep
  20. Took 4 or more VAL calls
  21. Provided customer with status update on 3 open tickets
  22. Troubleshooted a Hosting Issue
  23. Submitted a Sale Spiff
  24. Brought lunch from home