Troubleshooteda Hosting IssueUsedVOX/Sageduring acallTook 4 ormore VALcallsBroughtlunch fromhomeWorkeda VeloissueArrived towork 10minutesbefore logintimeSpoke toa VerizonrepHad acallernamedLisaWorkedan RTHelpeda NewHireSpoketo aGTT repMet dailymetricyesterday:T2 - 4 closesSpoke to5 malecustomersSay hello to 3non-Supportco-workers inthe break areaTook overa T1 call -hand offSpoke to5 femalecustomersPurchasedlunchHad acallernamedJohnTroubleshooteda Meraki issueRefrained fromusing profanityon the flooryesterday(entire shift)Submitteda SaleSpiffProvidedcustomerwith statusupdate on 3open ticketsSpoke toan EpiccustomerUsed AUXCodescorrectlyuntil lunchTroubleshooteda Hosting IssueUsedVOX/Sageduring acallTook 4 ormore VALcallsBroughtlunch fromhomeWorkeda VeloissueArrived towork 10minutesbefore logintimeSpoke toa VerizonrepHad acallernamedLisaWorkedan RTHelpeda NewHireSpoketo aGTT repMet dailymetricyesterday:T2 - 4 closesSpoke to5 malecustomersSay hello to 3non-Supportco-workers inthe break areaTook overa T1 call -hand offSpoke to5 femalecustomersPurchasedlunchHad acallernamedJohnTroubleshooteda Meraki issueRefrained fromusing profanityon the flooryesterday(entire shift)Submitteda SaleSpiffProvidedcustomerwith statusupdate on 3open ticketsSpoke toan EpiccustomerUsed AUXCodescorrectlyuntil lunch

Tier 2 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Troubleshooted a Hosting Issue
  2. Used VOX/Sage during a call
  3. Took 4 or more VAL calls
  4. Brought lunch from home
  5. Worked a Velo issue
  6. Arrived to work 10 minutes before login time
  7. Spoke to a Verizon rep
  8. Had a caller named Lisa
  9. Worked an RT
  10. Helped a New Hire
  11. Spoke to a GTT rep
  12. Met daily metric yesterday: T2 - 4 closes
  13. Spoke to 5 male customers
  14. Say hello to 3 non-Support co-workers in the break area
  15. Took over a T1 call - hand off
  16. Spoke to 5 female customers
  17. Purchased lunch
  18. Had a caller named John
  19. Troubleshooted a Meraki issue
  20. Refrained from using profanity on the floor yesterday (entire shift)
  21. Submitted a Sale Spiff
  22. Provided customer with status update on 3 open tickets
  23. Spoke to an Epic customer
  24. Used AUX Codes correctly until lunch