Used AUXCodescorrectlyuntil lunchHelpeda NewHireSpoke to5 femalecustomersArrived towork 10minutesbefore logintimeUsedVOX/Sageduring acallWorkedan RTSpoke to5 malecustomersPurchasedlunchSubmitteda SaleSpiffBroughtlunch fromhomeProvidedcustomerwith statusupdate on 3open ticketsMet dailymetricyesterday:T2 - 4 closesSay hello to 3non-Supportco-workers inthe break areaHad acallernamedJohnWorkeda VeloissueSpoketo aGTT repTroubleshooteda Hosting IssueHad acallernamedLisaSpoke toan EpiccustomerTook 4 ormore VALcallsTroubleshooteda Meraki issueSpoke toa VerizonrepTook overa T1 call -hand offRefrained fromusing profanityon the flooryesterday(entire shift)Used AUXCodescorrectlyuntil lunchHelpeda NewHireSpoke to5 femalecustomersArrived towork 10minutesbefore logintimeUsedVOX/Sageduring acallWorkedan RTSpoke to5 malecustomersPurchasedlunchSubmitteda SaleSpiffBroughtlunch fromhomeProvidedcustomerwith statusupdate on 3open ticketsMet dailymetricyesterday:T2 - 4 closesSay hello to 3non-Supportco-workers inthe break areaHad acallernamedJohnWorkeda VeloissueSpoketo aGTT repTroubleshooteda Hosting IssueHad acallernamedLisaSpoke toan EpiccustomerTook 4 ormore VALcallsTroubleshooteda Meraki issueSpoke toa VerizonrepTook overa T1 call -hand offRefrained fromusing profanityon the flooryesterday(entire shift)

Tier 2 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used AUX Codes correctly until lunch
  2. Helped a New Hire
  3. Spoke to 5 female customers
  4. Arrived to work 10 minutes before login time
  5. Used VOX/Sage during a call
  6. Worked an RT
  7. Spoke to 5 male customers
  8. Purchased lunch
  9. Submitted a Sale Spiff
  10. Brought lunch from home
  11. Provided customer with status update on 3 open tickets
  12. Met daily metric yesterday: T2 - 4 closes
  13. Say hello to 3 non-Support co-workers in the break area
  14. Had a caller named John
  15. Worked a Velo issue
  16. Spoke to a GTT rep
  17. Troubleshooted a Hosting Issue
  18. Had a caller named Lisa
  19. Spoke to an Epic customer
  20. Took 4 or more VAL calls
  21. Troubleshooted a Meraki issue
  22. Spoke to a Verizon rep
  23. Took over a T1 call - hand off
  24. Refrained from using profanity on the floor yesterday (entire shift)