Had acallernamedJohnWorkeda VeloissueHad acallernamedLisaSpoke toan EpiccustomerSpoke to5 femalecustomersHelpeda NewHireRefrained fromusing profanityon the flooryesterday(entire shift)Providedcustomerwith statusupdate on 3open ticketsMet dailymetricyesterday:T2 - 4 closesSubmitteda SaleSpiffTook overa T1 call -hand offWorkedan RTUsedVOX/Sageduring acallSpoketo aGTT repSay hello to 3non-Supportco-workers inthe break areaArrived towork 10minutesbefore logintimeTook 4 ormore VALcallsTroubleshooteda Meraki issueBroughtlunch fromhomeTroubleshooteda Hosting IssuePurchasedlunchSpoke to5 malecustomersUsed AUXCodescorrectlyuntil lunchSpoke toa VerizonrepHad acallernamedJohnWorkeda VeloissueHad acallernamedLisaSpoke toan EpiccustomerSpoke to5 femalecustomersHelpeda NewHireRefrained fromusing profanityon the flooryesterday(entire shift)Providedcustomerwith statusupdate on 3open ticketsMet dailymetricyesterday:T2 - 4 closesSubmitteda SaleSpiffTook overa T1 call -hand offWorkedan RTUsedVOX/Sageduring acallSpoketo aGTT repSay hello to 3non-Supportco-workers inthe break areaArrived towork 10minutesbefore logintimeTook 4 ormore VALcallsTroubleshooteda Meraki issueBroughtlunch fromhomeTroubleshooteda Hosting IssuePurchasedlunchSpoke to5 malecustomersUsed AUXCodescorrectlyuntil lunchSpoke toa Verizonrep

Tier 2 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a caller named John
  2. Worked a Velo issue
  3. Had a caller named Lisa
  4. Spoke to an Epic customer
  5. Spoke to 5 female customers
  6. Helped a New Hire
  7. Refrained from using profanity on the floor yesterday (entire shift)
  8. Provided customer with status update on 3 open tickets
  9. Met daily metric yesterday: T2 - 4 closes
  10. Submitted a Sale Spiff
  11. Took over a T1 call - hand off
  12. Worked an RT
  13. Used VOX/Sage during a call
  14. Spoke to a GTT rep
  15. Say hello to 3 non-Support co-workers in the break area
  16. Arrived to work 10 minutes before login time
  17. Took 4 or more VAL calls
  18. Troubleshooted a Meraki issue
  19. Brought lunch from home
  20. Troubleshooted a Hosting Issue
  21. Purchased lunch
  22. Spoke to 5 male customers
  23. Used AUX Codes correctly until lunch
  24. Spoke to a Verizon rep