Tier 2 Bingo

Tier 2 Bingo Card
Preview

This bingo card has a free space and 24 words: Brought lunch from home, Purchased lunch, Spoke to an Epic customer, Spoke to 5 female customers, Took 4 or more VAL calls, Arrived to work 10 minutes before login time, Took over a T1 call - hand off, Spoke to a GTT rep, Refrained from using profanity on the floor yesterday (entire shift), Had a caller named Lisa, Troubleshooted a Hosting Issue, Worked a Velo issue, Say hello to 3 non-Support co-workers in the break area, Helped a New Hire, Had a caller named John, Used VOX/Sage during a call, Troubleshooted a Meraki issue, Spoke to a Verizon rep, Worked an RT, Used AUX Codes correctly until lunch, Spoke to 5 male customers, Provided customer with status update on 3 open tickets, Met daily metric yesterday: T2 - 4 closes and Submitted a Sale Spiff.

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