Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Have to transfer patient to billing
2. Fill out MSPQ for the first time
3. Free Space!
4. Pt didn't know they had appt scheduled
5. Update emergency contact to new person
6. Call from Insurance Verification
7. Pt has PCP, doesn't know name
8. Pt claims not to have MCR part A only; does
9. Patient asks you to reschedule their appt
10. Pt was involved in an Auto Accident
11. Call for Walk in Lab or Xray appt
12. Pt believes you are Onsite, not at Oak
13. Pt is the same age as you
14. Patient is a Jr. / Sr.
15. Get a payment over $500
16. Pt transfer from PSS or Surgery Scheduling
17. New L&D 2+ weeks from delivery
18. Tell pt you're not medically - trained
19. Pt has out of state drivers license
20. Pt calls you by different name than you stated
21. MCR pt refuses to give you their SS#
22. Have to enter a brand new WC Claim
23. Patient has ESRD
24. Patient has a temporary address
25. Call from TH Pavilion