Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Tell pt you're not medically - trained
2. Fill out MSPQ for the first time
3. Patient has ESRD
4. Have to transfer patient to billing
5. Call for Walk in Lab or Xray appt
6. New L&D 2+ weeks from delivery
7. Pt has PCP, doesn't know name
8. MCR pt refuses to give you their SS#
9. Free Space!
10. Pt claims not to have MCR part A only; does
11. Pt transfer from PSS or Surgery Scheduling
12. Patient is a Jr. / Sr.
13. Pt has out of state drivers license
14. Pt believes you are Onsite, not at Oak
15. Update emergency contact to new person
16. Patient asks you to reschedule their appt
17. Patient has a temporary address
18. Pt didn't know they had appt scheduled
19. Pt was involved in an Auto Accident
20. Pt calls you by different name than you stated
21. Pt is the same age as you
22. Get a payment over $500
23. Have to enter a brand new WC Claim
24. Call from TH Pavilion
25. Call from Insurance Verification