MCR ptrefuses togive youtheir SS#Pt is thesame ageas youPatientasks you torescheduletheir apptUpdateemergencycontact tonew personCall forWalk inLab orXray apptPatientis a Jr./ Sr.Pt believesyou areOnsite, notat OakCall fromInsuranceVerificationGet apaymentover $500Tell ptyou're notmedically- trainedPt has outof statedriverslicensePt wasinvolvedin an AutoAccidentFill outMSPQ forthe firsttimeHave toenter abrand newWC ClaimPt didn'tknow theyhad apptscheduledPt claimsnot to haveMCR partA only;doesPatienthasESRDFreeSpace!New L&D2+ weeksfromdeliveryPatienthas atemporaryaddressCallfrom THPavilionHave totransferpatient tobillingPt calls youby differentname thanyou statedPt hasPCP,doesn'tknow namePt transferfrom PSSor SurgerySchedulingMCR ptrefuses togive youtheir SS#Pt is thesame ageas youPatientasks you torescheduletheir apptUpdateemergencycontact tonew personCall forWalk inLab orXray apptPatientis a Jr./ Sr.Pt believesyou areOnsite, notat OakCall fromInsuranceVerificationGet apaymentover $500Tell ptyou're notmedically- trainedPt has outof statedriverslicensePt wasinvolvedin an AutoAccidentFill outMSPQ forthe firsttimeHave toenter abrand newWC ClaimPt didn'tknow theyhad apptscheduledPt claimsnot to haveMCR partA only;doesPatienthasESRDFreeSpace!New L&D2+ weeksfromdeliveryPatienthas atemporaryaddressCallfrom THPavilionHave totransferpatient tobillingPt calls youby differentname thanyou statedPt hasPCP,doesn'tknow namePt transferfrom PSSor SurgeryScheduling

Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MCR pt refuses to give you their SS#
  2. Pt is the same age as you
  3. Patient asks you to reschedule their appt
  4. Update emergency contact to new person
  5. Call for Walk in Lab or Xray appt
  6. Patient is a Jr. / Sr.
  7. Pt believes you are Onsite, not at Oak
  8. Call from Insurance Verification
  9. Get a payment over $500
  10. Tell pt you're not medically - trained
  11. Pt has out of state drivers license
  12. Pt was involved in an Auto Accident
  13. Fill out MSPQ for the first time
  14. Have to enter a brand new WC Claim
  15. Pt didn't know they had appt scheduled
  16. Pt claims not to have MCR part A only; does
  17. Patient has ESRD
  18. Free Space!
  19. New L&D 2+ weeks from delivery
  20. Patient has a temporary address
  21. Call from TH Pavilion
  22. Have to transfer patient to billing
  23. Pt calls you by different name than you stated
  24. Pt has PCP, doesn't know name
  25. Pt transfer from PSS or Surgery Scheduling