Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Pt believes you are Onsite, not at Oak
2. Call for Walk in Lab or Xray appt
3. Patient asks you to reschedule their appt
4. Tell pt you're not medically - trained
5. Pt is the same age as you
6. Pt was involved in an Auto Accident
7. MCR pt refuses to give you their SS#
8. Pt transfer from PSS or Surgery Scheduling
9. Patient is a Jr. / Sr.
10. Have to enter a brand new WC Claim
11. Patient has ESRD
12. Update emergency contact to new person
13. New L&D 2+ weeks from delivery
14. Have to transfer patient to billing
15. Get a payment over $500
16. Fill out MSPQ for the first time
17. Patient has a temporary address
18. Free Space!
19. Pt calls you by different name than you stated
20. Call from TH Pavilion
21. Pt claims not to have MCR part A only; does
22. Call from Insurance Verification
23. Pt has out of state drivers license
24. Pt has PCP, doesn't know name
25. Pt didn't know they had appt scheduled