Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Pt was involved in an Auto Accident
2. Pt has out of state drivers license
3. Patient has a temporary address
4. Pt calls you by different name than you stated
5. Patient has ESRD
6. Free Space!
7. Have to transfer patient to billing
8. Pt transfer from PSS or Surgery Scheduling
9. Pt didn't know they had appt scheduled
10. Pt claims not to have MCR part A only; does
11. Call for Walk in Lab or Xray appt
12. Tell pt you're not medically - trained
13. Call from Insurance Verification
14. Pt has PCP, doesn't know name
15. MCR pt refuses to give you their SS#
16. Patient is a Jr. / Sr.
17. New L&D 2+ weeks from delivery
18. Patient asks you to reschedule their appt
19. Update emergency contact to new person
20. Have to enter a brand new WC Claim
21. Pt believes you are Onsite, not at Oak
22. Fill out MSPQ for the first time
23. Get a payment over $500
24. Pt is the same age as you
25. Call from TH Pavilion