FreeSpace!Pt claimsnot to haveMCR partA only;doesPatientasks you torescheduletheir apptPt has outof statedriverslicenseUpdateemergencycontact tonew personMCR ptrefuses togive youtheir SS#Patientis a Jr./ Sr.Pt transferfrom PSSor SurgerySchedulingHave toenter abrand newWC ClaimPt believesyou areOnsite, notat OakTell ptyou're notmedically- trainedPatienthas atemporaryaddressHave totransferpatient tobillingCallfrom THPavilionPt didn'tknow theyhad apptscheduledGet apaymentover $500Pt wasinvolvedin an AutoAccidentFill outMSPQ forthe firsttimePt calls youby differentname thanyou statedPatienthasESRDPt is thesame ageas youCall fromInsuranceVerificationCall forWalk inLab orXray apptNew L&D2+ weeksfromdeliveryPt hasPCP,doesn'tknow nameFreeSpace!Pt claimsnot to haveMCR partA only;doesPatientasks you torescheduletheir apptPt has outof statedriverslicenseUpdateemergencycontact tonew personMCR ptrefuses togive youtheir SS#Patientis a Jr./ Sr.Pt transferfrom PSSor SurgerySchedulingHave toenter abrand newWC ClaimPt believesyou areOnsite, notat OakTell ptyou're notmedically- trainedPatienthas atemporaryaddressHave totransferpatient tobillingCallfrom THPavilionPt didn'tknow theyhad apptscheduledGet apaymentover $500Pt wasinvolvedin an AutoAccidentFill outMSPQ forthe firsttimePt calls youby differentname thanyou statedPatienthasESRDPt is thesame ageas youCall fromInsuranceVerificationCall forWalk inLab orXray apptNew L&D2+ weeksfromdeliveryPt hasPCP,doesn'tknow name

Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free Space!
  2. Pt claims not to have MCR part A only; does
  3. Patient asks you to reschedule their appt
  4. Pt has out of state drivers license
  5. Update emergency contact to new person
  6. MCR pt refuses to give you their SS#
  7. Patient is a Jr. / Sr.
  8. Pt transfer from PSS or Surgery Scheduling
  9. Have to enter a brand new WC Claim
  10. Pt believes you are Onsite, not at Oak
  11. Tell pt you're not medically - trained
  12. Patient has a temporary address
  13. Have to transfer patient to billing
  14. Call from TH Pavilion
  15. Pt didn't know they had appt scheduled
  16. Get a payment over $500
  17. Pt was involved in an Auto Accident
  18. Fill out MSPQ for the first time
  19. Pt calls you by different name than you stated
  20. Patient has ESRD
  21. Pt is the same age as you
  22. Call from Insurance Verification
  23. Call for Walk in Lab or Xray appt
  24. New L&D 2+ weeks from delivery
  25. Pt has PCP, doesn't know name