Patienthas atemporaryaddressPt has outof statedriverslicensePt claimsnot to haveMCR partA only;doesHave totransferpatient tobillingPt didn'tknow theyhad apptscheduledCall fromInsuranceVerificationPt transferfrom PSSor SurgerySchedulingPatientasks you torescheduletheir apptFill outMSPQ forthe firsttimeMCR ptrefuses togive youtheir SS#Get apaymentover $500Pt believesyou areOnsite, notat OakPatientis a Jr./ Sr.Tell ptyou're notmedically- trainedPt hasPCP,doesn'tknow nameFreeSpace!Call forWalk inLab orXray apptPt wasinvolvedin an AutoAccidentCallfrom THPavilionNew L&D2+ weeksfromdeliveryPatienthasESRDPt calls youby differentname thanyou statedPt is thesame ageas youUpdateemergencycontact tonew personHave toenter abrand newWC ClaimPatienthas atemporaryaddressPt has outof statedriverslicensePt claimsnot to haveMCR partA only;doesHave totransferpatient tobillingPt didn'tknow theyhad apptscheduledCall fromInsuranceVerificationPt transferfrom PSSor SurgerySchedulingPatientasks you torescheduletheir apptFill outMSPQ forthe firsttimeMCR ptrefuses togive youtheir SS#Get apaymentover $500Pt believesyou areOnsite, notat OakPatientis a Jr./ Sr.Tell ptyou're notmedically- trainedPt hasPCP,doesn'tknow nameFreeSpace!Call forWalk inLab orXray apptPt wasinvolvedin an AutoAccidentCallfrom THPavilionNew L&D2+ weeksfromdeliveryPatienthasESRDPt calls youby differentname thanyou statedPt is thesame ageas youUpdateemergencycontact tonew personHave toenter abrand newWC Claim

Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient has a temporary address
  2. Pt has out of state drivers license
  3. Pt claims not to have MCR part A only; does
  4. Have to transfer patient to billing
  5. Pt didn't know they had appt scheduled
  6. Call from Insurance Verification
  7. Pt transfer from PSS or Surgery Scheduling
  8. Patient asks you to reschedule their appt
  9. Fill out MSPQ for the first time
  10. MCR pt refuses to give you their SS#
  11. Get a payment over $500
  12. Pt believes you are Onsite, not at Oak
  13. Patient is a Jr. / Sr.
  14. Tell pt you're not medically - trained
  15. Pt has PCP, doesn't know name
  16. Free Space!
  17. Call for Walk in Lab or Xray appt
  18. Pt was involved in an Auto Accident
  19. Call from TH Pavilion
  20. New L&D 2+ weeks from delivery
  21. Patient has ESRD
  22. Pt calls you by different name than you stated
  23. Pt is the same age as you
  24. Update emergency contact to new person
  25. Have to enter a brand new WC Claim