Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Pt was involved in an Auto Accident
2. MCR pt refuses to give you their SS#
3. Call from TH Pavilion
4. Pt believes you are Onsite, not at Oak
5. Pt transfer from PSS or Surgery Scheduling
6. Have to transfer patient to billing
7. Patient is a Jr. / Sr.
8. Pt didn't know they had appt scheduled
9. Update emergency contact to new person
10. Have to enter a brand new WC Claim
11. Call from Insurance Verification
12. Call for Walk in Lab or Xray appt
13. Tell pt you're not medically - trained
14. Fill out MSPQ for the first time
15. Pt is the same age as you
16. Pt calls you by different name than you stated
17. Get a payment over $500
18. Patient asks you to reschedule their appt
19. Pt claims not to have MCR part A only; does
20. Patient has ESRD
21. Pt has out of state drivers license
22. New L&D 2+ weeks from delivery
23. Free Space!
24. Patient has a temporary address
25. Pt has PCP, doesn't know name