Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Patient is a Jr. / Sr.
2. Pt claims not to have MCR part A only; does
3. MCR pt refuses to give you their SS#
4. Have to transfer patient to billing
5. Call from TH Pavilion
6. Have to enter a brand new WC Claim
7. Tell pt you're not medically - trained
8. Pt was involved in an Auto Accident
9. Patient has ESRD
10. Pt transfer from PSS or Surgery Scheduling
11. Get a payment over $500
12. Pt didn't know they had appt scheduled
13. Patient has a temporary address
14. Fill out MSPQ for the first time
15. Call from Insurance Verification
16. Pt is the same age as you
17. Patient asks you to reschedule their appt
18. Update emergency contact to new person
19. Pt believes you are Onsite, not at Oak
20. Call for Walk in Lab or Xray appt
21. Pt calls you by different name than you stated
22. Pt has out of state drivers license
23. Pt has PCP, doesn't know name
24. Free Space!
25. New L&D 2+ weeks from delivery