Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. MCR pt refuses to give you their SS#
2. Pt didn't know they had appt scheduled
3. Update emergency contact to new person
4. New L&D 2+ weeks from delivery
5. Pt is the same age as you
6. Pt was involved in an Auto Accident
7. Patient asks you to reschedule their appt
8. Pt claims not to have MCR part A only; does
9. Pt transfer from PSS or Surgery Scheduling
10. Patient is a Jr. / Sr.
11. Pt has PCP, doesn't know name
12. Call from Insurance Verification
13. Tell pt you're not medically - trained
14. Pt has out of state drivers license
15. Free Space!
16. Pt believes you are Onsite, not at Oak
17. Call for Walk in Lab or Xray appt
18. Call from TH Pavilion
19. Patient has ESRD
20. Get a payment over $500
21. Have to transfer patient to billing
22. Patient has a temporary address
23. Fill out MSPQ for the first time
24. Pt calls you by different name than you stated
25. Have to enter a brand new WC Claim