Updateemergencycontact tonew personCall forWalk inLab orXray apptFill outMSPQ forthe firsttimePt wasinvolvedin an AutoAccidentTell ptyou're notmedically- trainedPt transferfrom PSSor SurgerySchedulingHave totransferpatient tobillingPt calls youby differentname thanyou statedPt didn'tknow theyhad apptscheduledCall fromInsuranceVerificationMCR ptrefuses togive youtheir SS#PatienthasESRDPt is thesame ageas youGet apaymentover $500Patienthas atemporaryaddressPt has outof statedriverslicenseFreeSpace!Have toenter abrand newWC ClaimCallfrom THPavilionPt claimsnot to haveMCR partA only;doesPatientasks you torescheduletheir apptPt hasPCP,doesn'tknow namePt believesyou areOnsite, notat OakNew L&D2+ weeksfromdeliveryPatientis a Jr./ Sr.Updateemergencycontact tonew personCall forWalk inLab orXray apptFill outMSPQ forthe firsttimePt wasinvolvedin an AutoAccidentTell ptyou're notmedically- trainedPt transferfrom PSSor SurgerySchedulingHave totransferpatient tobillingPt calls youby differentname thanyou statedPt didn'tknow theyhad apptscheduledCall fromInsuranceVerificationMCR ptrefuses togive youtheir SS#PatienthasESRDPt is thesame ageas youGet apaymentover $500Patienthas atemporaryaddressPt has outof statedriverslicenseFreeSpace!Have toenter abrand newWC ClaimCallfrom THPavilionPt claimsnot to haveMCR partA only;doesPatientasks you torescheduletheir apptPt hasPCP,doesn'tknow namePt believesyou areOnsite, notat OakNew L&D2+ weeksfromdeliveryPatientis a Jr./ Sr.

Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update emergency contact to new person
  2. Call for Walk in Lab or Xray appt
  3. Fill out MSPQ for the first time
  4. Pt was involved in an Auto Accident
  5. Tell pt you're not medically - trained
  6. Pt transfer from PSS or Surgery Scheduling
  7. Have to transfer patient to billing
  8. Pt calls you by different name than you stated
  9. Pt didn't know they had appt scheduled
  10. Call from Insurance Verification
  11. MCR pt refuses to give you their SS#
  12. Patient has ESRD
  13. Pt is the same age as you
  14. Get a payment over $500
  15. Patient has a temporary address
  16. Pt has out of state drivers license
  17. Free Space!
  18. Have to enter a brand new WC Claim
  19. Call from TH Pavilion
  20. Pt claims not to have MCR part A only; does
  21. Patient asks you to reschedule their appt
  22. Pt has PCP, doesn't know name
  23. Pt believes you are Onsite, not at Oak
  24. New L&D 2+ weeks from delivery
  25. Patient is a Jr. / Sr.