Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Have to transfer patient to billing
2. Free Space!
3. Have to enter a brand new WC Claim
4. Call for Walk in Lab or Xray appt
5. Get a payment over $500
6. Pt has PCP, doesn't know name
7. Tell pt you're not medically - trained
8. Patient asks you to reschedule their appt
9. Pt claims not to have MCR part A only; does
10. Update emergency contact to new person
11. New L&D 2+ weeks from delivery
12. Pt is the same age as you
13. Patient has a temporary address
14. Pt didn't know they had appt scheduled
15. Pt believes you are Onsite, not at Oak
16. Call from TH Pavilion
17. Pt transfer from PSS or Surgery Scheduling
18. Patient has ESRD
19. MCR pt refuses to give you their SS#
20. Fill out MSPQ for the first time
21. Patient is a Jr. / Sr.
22. Call from Insurance Verification
23. Pt has out of state drivers license
24. Pt was involved in an Auto Accident
25. Pt calls you by different name than you stated