Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Pt has PCP, doesn't know name
2. Pt has out of state drivers license
3. Pt transfer from PSS or Surgery Scheduling
4. Call from Insurance Verification
5. New L&D 2+ weeks from delivery
6. Patient asks you to reschedule their appt
7. Free Space!
8. Pt is the same age as you
9. Have to transfer patient to billing
10. MCR pt refuses to give you their SS#
11. Patient has ESRD
12. Have to enter a brand new WC Claim
13. Patient is a Jr. / Sr.
14. Tell pt you're not medically - trained
15. Get a payment over $500
16. Fill out MSPQ for the first time
17. Pt was involved in an Auto Accident
18. Patient has a temporary address
19. Call from TH Pavilion
20. Pt didn't know they had appt scheduled
21. Pt claims not to have MCR part A only; does
22. Pt believes you are Onsite, not at Oak
23. Pt calls you by different name than you stated
24. Update emergency contact to new person
25. Call for Walk in Lab or Xray appt