Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Patient is a Jr. / Sr.
2. Call for Walk in Lab or Xray appt
3. Call from TH Pavilion
4. Pt was involved in an Auto Accident
5. New L&D 2+ weeks from delivery
6. Pt calls you by different name than you stated
7. Pt has PCP, doesn't know name
8. Patient has a temporary address
9. Patient has ESRD
10. Get a payment over $500
11. Have to enter a brand new WC Claim
12. Pt didn't know they had appt scheduled
13. Pt claims not to have MCR part A only; does
14. MCR pt refuses to give you their SS#
15. Free Space!
16. Pt believes you are Onsite, not at Oak
17. Pt has out of state drivers license
18. Update emergency contact to new person
19. Tell pt you're not medically - trained
20. Have to transfer patient to billing
21. Fill out MSPQ for the first time
22. Patient asks you to reschedule their appt
23. Call from Insurance Verification
24. Pt transfer from PSS or Surgery Scheduling
25. Pt is the same age as you