Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Call from TH Pavilion
2. Pt didn't know they had appt scheduled
3. Tell pt you're not medically - trained
4. Patient has ESRD
5. Call from Insurance Verification
6. Pt has out of state drivers license
7. MCR pt refuses to give you their SS#
8. Pt calls you by different name than you stated
9. Update emergency contact to new person
10. Patient asks you to reschedule their appt
11. Call for Walk in Lab or Xray appt
12. Get a payment over $500
13. Pt is the same age as you
14. Fill out MSPQ for the first time
15. Pt claims not to have MCR part A only; does
16. New L&D 2+ weeks from delivery
17. Free Space!
18. Patient is a Jr. / Sr.
19. Pt was involved in an Auto Accident
20. Have to enter a brand new WC Claim
21. Pt believes you are Onsite, not at Oak
22. Pt has PCP, doesn't know name
23. Have to transfer patient to billing
24. Pt transfer from PSS or Surgery Scheduling
25. Patient has a temporary address