Callfrom THPavilionPt didn'tknow theyhad apptscheduledTell ptyou're notmedically- trainedPatienthasESRDCall fromInsuranceVerificationPt has outof statedriverslicenseMCR ptrefuses togive youtheir SS#Pt calls youby differentname thanyou statedUpdateemergencycontact tonew personPatientasks you torescheduletheir apptCall forWalk inLab orXray apptGet apaymentover $500Pt is thesame ageas youFill outMSPQ forthe firsttimePt claimsnot to haveMCR partA only;doesNew L&D2+ weeksfromdeliveryFreeSpace!Patientis a Jr./ Sr.Pt wasinvolvedin an AutoAccidentHave toenter abrand newWC ClaimPt believesyou areOnsite, notat OakPt hasPCP,doesn'tknow nameHave totransferpatient tobillingPt transferfrom PSSor SurgerySchedulingPatienthas atemporaryaddressCallfrom THPavilionPt didn'tknow theyhad apptscheduledTell ptyou're notmedically- trainedPatienthasESRDCall fromInsuranceVerificationPt has outof statedriverslicenseMCR ptrefuses togive youtheir SS#Pt calls youby differentname thanyou statedUpdateemergencycontact tonew personPatientasks you torescheduletheir apptCall forWalk inLab orXray apptGet apaymentover $500Pt is thesame ageas youFill outMSPQ forthe firsttimePt claimsnot to haveMCR partA only;doesNew L&D2+ weeksfromdeliveryFreeSpace!Patientis a Jr./ Sr.Pt wasinvolvedin an AutoAccidentHave toenter abrand newWC ClaimPt believesyou areOnsite, notat OakPt hasPCP,doesn'tknow nameHave totransferpatient tobillingPt transferfrom PSSor SurgerySchedulingPatienthas atemporaryaddress

Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call from TH Pavilion
  2. Pt didn't know they had appt scheduled
  3. Tell pt you're not medically - trained
  4. Patient has ESRD
  5. Call from Insurance Verification
  6. Pt has out of state drivers license
  7. MCR pt refuses to give you their SS#
  8. Pt calls you by different name than you stated
  9. Update emergency contact to new person
  10. Patient asks you to reschedule their appt
  11. Call for Walk in Lab or Xray appt
  12. Get a payment over $500
  13. Pt is the same age as you
  14. Fill out MSPQ for the first time
  15. Pt claims not to have MCR part A only; does
  16. New L&D 2+ weeks from delivery
  17. Free Space!
  18. Patient is a Jr. / Sr.
  19. Pt was involved in an Auto Accident
  20. Have to enter a brand new WC Claim
  21. Pt believes you are Onsite, not at Oak
  22. Pt has PCP, doesn't know name
  23. Have to transfer patient to billing
  24. Pt transfer from PSS or Surgery Scheduling
  25. Patient has a temporary address