Patienthas atemporaryaddressMCR ptrefuses togive youtheir SS#FreeSpace!Pt claimsnot to haveMCR partA only;doesTell ptyou're notmedically- trainedPt didn'tknow theyhad apptscheduledPt calls youby differentname thanyou statedPt believesyou areOnsite, notat OakCallfrom THPavilionPatientis a Jr./ Sr.Pt is thesame ageas youCall forWalk inLab orXray apptCall fromInsuranceVerificationGet apaymentover $500Pt wasinvolvedin an AutoAccidentPt has outof statedriverslicensePatientasks you torescheduletheir apptHave totransferpatient tobillingHave toenter abrand newWC ClaimPatienthasESRDUpdateemergencycontact tonew personPt transferfrom PSSor SurgerySchedulingFill outMSPQ forthe firsttimeNew L&D2+ weeksfromdeliveryPt hasPCP,doesn'tknow namePatienthas atemporaryaddressMCR ptrefuses togive youtheir SS#FreeSpace!Pt claimsnot to haveMCR partA only;doesTell ptyou're notmedically- trainedPt didn'tknow theyhad apptscheduledPt calls youby differentname thanyou statedPt believesyou areOnsite, notat OakCallfrom THPavilionPatientis a Jr./ Sr.Pt is thesame ageas youCall forWalk inLab orXray apptCall fromInsuranceVerificationGet apaymentover $500Pt wasinvolvedin an AutoAccidentPt has outof statedriverslicensePatientasks you torescheduletheir apptHave totransferpatient tobillingHave toenter abrand newWC ClaimPatienthasESRDUpdateemergencycontact tonew personPt transferfrom PSSor SurgerySchedulingFill outMSPQ forthe firsttimeNew L&D2+ weeksfromdeliveryPt hasPCP,doesn'tknow name

Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient has a temporary address
  2. MCR pt refuses to give you their SS#
  3. Free Space!
  4. Pt claims not to have MCR part A only; does
  5. Tell pt you're not medically - trained
  6. Pt didn't know they had appt scheduled
  7. Pt calls you by different name than you stated
  8. Pt believes you are Onsite, not at Oak
  9. Call from TH Pavilion
  10. Patient is a Jr. / Sr.
  11. Pt is the same age as you
  12. Call for Walk in Lab or Xray appt
  13. Call from Insurance Verification
  14. Get a payment over $500
  15. Pt was involved in an Auto Accident
  16. Pt has out of state drivers license
  17. Patient asks you to reschedule their appt
  18. Have to transfer patient to billing
  19. Have to enter a brand new WC Claim
  20. Patient has ESRD
  21. Update emergency contact to new person
  22. Pt transfer from PSS or Surgery Scheduling
  23. Fill out MSPQ for the first time
  24. New L&D 2+ weeks from delivery
  25. Pt has PCP, doesn't know name