Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Get a payment over $500
2. Pt calls you by different name than you stated
3. Patient is a Jr. / Sr.
4. Patient has ESRD
5. Pt is the same age as you
6. Pt claims not to have MCR part A only; does
7. Fill out MSPQ for the first time
8. Update emergency contact to new person
9. Have to enter a brand new WC Claim
10. Pt believes you are Onsite, not at Oak
11. Call from TH Pavilion
12. Tell pt you're not medically - trained
13. Free Space!
14. Pt has PCP, doesn't know name
15. Pt didn't know they had appt scheduled
16. Patient has a temporary address
17. Have to transfer patient to billing
18. MCR pt refuses to give you their SS#
19. Call from Insurance Verification
20. New L&D 2+ weeks from delivery
21. Patient asks you to reschedule their appt
22. Call for Walk in Lab or Xray appt
23. Pt was involved in an Auto Accident
24. Pt transfer from PSS or Surgery Scheduling
25. Pt has out of state drivers license