Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Pt has PCP, doesn't know name
2. Free Space!
3. Have to enter a brand new WC Claim
4. Pt has out of state drivers license
5. Pt is the same age as you
6. Pt was involved in an Auto Accident
7. Update emergency contact to new person
8. Patient is a Jr. / Sr.
9. Patient has ESRD
10. Tell pt you're not medically - trained
11. Patient has a temporary address
12. Pt believes you are Onsite, not at Oak
13. New L&D 2+ weeks from delivery
14. Call from TH Pavilion
15. MCR pt refuses to give you their SS#
16. Pt transfer from PSS or Surgery Scheduling
17. Fill out MSPQ for the first time
18. Pt didn't know they had appt scheduled
19. Get a payment over $500
20. Pt claims not to have MCR part A only; does
21. Pt calls you by different name than you stated
22. Call from Insurance Verification
23. Have to transfer patient to billing
24. Call for Walk in Lab or Xray appt
25. Patient asks you to reschedule their appt