Have totransferpatient tobillingPt transferfrom PSSor SurgerySchedulingPatienthasESRDCall fromInsuranceVerificationCallfrom THPavilionFreeSpace!Pt has outof statedriverslicensePatientis a Jr./ Sr.Pt believesyou areOnsite, notat OakPt wasinvolvedin an AutoAccidentPt claimsnot to haveMCR partA only;doesHave toenter abrand newWC ClaimPatienthas atemporaryaddressPt calls youby differentname thanyou statedPt is thesame ageas youGet apaymentover $500New L&D2+ weeksfromdeliveryMCR ptrefuses togive youtheir SS#Tell ptyou're notmedically- trainedFill outMSPQ forthe firsttimePatientasks you torescheduletheir apptPt didn'tknow theyhad apptscheduledPt hasPCP,doesn'tknow nameCall forWalk inLab orXray apptUpdateemergencycontact tonew personHave totransferpatient tobillingPt transferfrom PSSor SurgerySchedulingPatienthasESRDCall fromInsuranceVerificationCallfrom THPavilionFreeSpace!Pt has outof statedriverslicensePatientis a Jr./ Sr.Pt believesyou areOnsite, notat OakPt wasinvolvedin an AutoAccidentPt claimsnot to haveMCR partA only;doesHave toenter abrand newWC ClaimPatienthas atemporaryaddressPt calls youby differentname thanyou statedPt is thesame ageas youGet apaymentover $500New L&D2+ weeksfromdeliveryMCR ptrefuses togive youtheir SS#Tell ptyou're notmedically- trainedFill outMSPQ forthe firsttimePatientasks you torescheduletheir apptPt didn'tknow theyhad apptscheduledPt hasPCP,doesn'tknow nameCall forWalk inLab orXray apptUpdateemergencycontact tonew person

Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have to transfer patient to billing
  2. Pt transfer from PSS or Surgery Scheduling
  3. Patient has ESRD
  4. Call from Insurance Verification
  5. Call from TH Pavilion
  6. Free Space!
  7. Pt has out of state drivers license
  8. Patient is a Jr. / Sr.
  9. Pt believes you are Onsite, not at Oak
  10. Pt was involved in an Auto Accident
  11. Pt claims not to have MCR part A only; does
  12. Have to enter a brand new WC Claim
  13. Patient has a temporary address
  14. Pt calls you by different name than you stated
  15. Pt is the same age as you
  16. Get a payment over $500
  17. New L&D 2+ weeks from delivery
  18. MCR pt refuses to give you their SS#
  19. Tell pt you're not medically - trained
  20. Fill out MSPQ for the first time
  21. Patient asks you to reschedule their appt
  22. Pt didn't know they had appt scheduled
  23. Pt has PCP, doesn't know name
  24. Call for Walk in Lab or Xray appt
  25. Update emergency contact to new person