Refrained fromusing profanityon the flooryesterday(entire shift)Arrived towork 10minutesbefore logintimeSubmitteda SalesSpiffSpoke toan EpiccustomerTook overa T1 call -hand offProvidedcustomerwith statusupdate on 3open ticketsHad acallernamedJenMet dailymetricyesterday:T2 - 4 closesPurchasedlunchSpoke toa VerizonrepBroughtlunch fromhomeWorkeda VeloissueSay hello to 3non-Supportco-workers inthe break areaSpoke to3 femalecustomersSpoketo aGTT repSubmitteda SUPPticketTroubleshooteda Meraki issueUsed AUXCodescorrectlyuntil lunchTroubleshooteda Hosting IssueHad acallernamedMikeSubmitteda VIEticketUsedVOX/Sageduring acallTook 4 ormore VALcallsSpoke to5 malecustomersRefrained fromusing profanityon the flooryesterday(entire shift)Arrived towork 10minutesbefore logintimeSubmitteda SalesSpiffSpoke toan EpiccustomerTook overa T1 call -hand offProvidedcustomerwith statusupdate on 3open ticketsHad acallernamedJenMet dailymetricyesterday:T2 - 4 closesPurchasedlunchSpoke toa VerizonrepBroughtlunch fromhomeWorkeda VeloissueSay hello to 3non-Supportco-workers inthe break areaSpoke to3 femalecustomersSpoketo aGTT repSubmitteda SUPPticketTroubleshooteda Meraki issueUsed AUXCodescorrectlyuntil lunchTroubleshooteda Hosting IssueHad acallernamedMikeSubmitteda VIEticketUsedVOX/Sageduring acallTook 4 ormore VALcallsSpoke to5 malecustomers

TIER 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refrained from using profanity on the floor yesterday (entire shift)
  2. Arrived to work 10 minutes before login time
  3. Submitted a Sales Spiff
  4. Spoke to an Epic customer
  5. Took over a T1 call - hand off
  6. Provided customer with status update on 3 open tickets
  7. Had a caller named Jen
  8. Met daily metric yesterday: T2 - 4 closes
  9. Purchased lunch
  10. Spoke to a Verizon rep
  11. Brought lunch from home
  12. Worked a Velo issue
  13. Say hello to 3 non-Support co-workers in the break area
  14. Spoke to 3 female customers
  15. Spoke to a GTT rep
  16. Submitted a SUPP ticket
  17. Troubleshooted a Meraki issue
  18. Used AUX Codes correctly until lunch
  19. Troubleshooted a Hosting Issue
  20. Had a caller named Mike
  21. Submitted a VIE ticket
  22. Used VOX/Sage during a call
  23. Took 4 or more VAL calls
  24. Spoke to 5 male customers