(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Provided customer with status update on 3 open tickets
Spoke to 5 male customers
Troubleshooted a Meraki issue
Submitted a Sales Spiff
Spoke to an Epic customer
Purchased lunch
Took 4 or more VAL calls
Worked a Velo issue
Spoke to 3 female customers
Used VOX/Sage during a call
Spoke to a Verizon rep
Spoke to a GTT rep
Met daily metric yesterday: T2 - 4 closes
Refrained from using profanity on the floor yesterday (entire shift)
Arrived to work 10 minutes before login time
Brought lunch from home
Used AUX Codes correctly until lunch
Had a caller named Jen
Submitted a VIE ticket
Took over a T1 call - hand off
Submitted a SUPP ticket
Had a caller named Mike
Troubleshooted a Hosting Issue
Say hello to 3 non-Support co-workers in the break area