Workeda VeloissueMet dailymetricyesterday:T2 - 4 closesSubmitteda VIEticketSpoke to5 malecustomersTroubleshooteda Hosting IssueArrived towork 10minutesbefore logintimeBroughtlunch fromhomeUsedVOX/Sageduring acallSay hello to 3non-Supportco-workers inthe break areaUsed AUXCodescorrectlyuntil lunchSpoke toa VerizonrepSubmitteda SUPPticketTook 4 ormore VALcallsSpoke to3 femalecustomersHad acallernamedJenProvidedcustomerwith statusupdate on 3open ticketsPurchasedlunchRefrained fromusing profanityon the flooryesterday(entire shift)Troubleshooteda Meraki issueSpoke toan EpiccustomerSubmitteda SalesSpiffTook overa T1 call -hand offSpoketo aGTT repHad acallernamedMikeWorkeda VeloissueMet dailymetricyesterday:T2 - 4 closesSubmitteda VIEticketSpoke to5 malecustomersTroubleshooteda Hosting IssueArrived towork 10minutesbefore logintimeBroughtlunch fromhomeUsedVOX/Sageduring acallSay hello to 3non-Supportco-workers inthe break areaUsed AUXCodescorrectlyuntil lunchSpoke toa VerizonrepSubmitteda SUPPticketTook 4 ormore VALcallsSpoke to3 femalecustomersHad acallernamedJenProvidedcustomerwith statusupdate on 3open ticketsPurchasedlunchRefrained fromusing profanityon the flooryesterday(entire shift)Troubleshooteda Meraki issueSpoke toan EpiccustomerSubmitteda SalesSpiffTook overa T1 call -hand offSpoketo aGTT repHad acallernamedMike

TIER 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked a Velo issue
  2. Met daily metric yesterday: T2 - 4 closes
  3. Submitted a VIE ticket
  4. Spoke to 5 male customers
  5. Troubleshooted a Hosting Issue
  6. Arrived to work 10 minutes before login time
  7. Brought lunch from home
  8. Used VOX/Sage during a call
  9. Say hello to 3 non-Support co-workers in the break area
  10. Used AUX Codes correctly until lunch
  11. Spoke to a Verizon rep
  12. Submitted a SUPP ticket
  13. Took 4 or more VAL calls
  14. Spoke to 3 female customers
  15. Had a caller named Jen
  16. Provided customer with status update on 3 open tickets
  17. Purchased lunch
  18. Refrained from using profanity on the floor yesterday (entire shift)
  19. Troubleshooted a Meraki issue
  20. Spoke to an Epic customer
  21. Submitted a Sales Spiff
  22. Took over a T1 call - hand off
  23. Spoke to a GTT rep
  24. Had a caller named Mike