Say hello to 3non-Supportco-workers inthe break areaArrived towork 10minutesbefore logintimeUsed AUXCodescorrectlyuntil lunchSpoke toan EpiccustomerTook 4 ormore VALcallsTook overa T1 call -hand offBroughtlunch fromhomeWorkeda VeloissueSubmitteda SUPPticketTroubleshooteda Meraki issueProvidedcustomerwith statusupdate on 3open ticketsSpoketo aGTT repRefrained fromusing profanityon the flooryesterday(entire shift)PurchasedlunchSubmitteda SalesSpiffSpoke toa VerizonrepUsedVOX/Sageduring acallTroubleshooteda Hosting IssueSpoke to3 femalecustomersSubmitteda VIEticketMet dailymetricyesterday:T2 - 4 closesHad acallernamedJenSpoke to5 malecustomersHad acallernamedMikeSay hello to 3non-Supportco-workers inthe break areaArrived towork 10minutesbefore logintimeUsed AUXCodescorrectlyuntil lunchSpoke toan EpiccustomerTook 4 ormore VALcallsTook overa T1 call -hand offBroughtlunch fromhomeWorkeda VeloissueSubmitteda SUPPticketTroubleshooteda Meraki issueProvidedcustomerwith statusupdate on 3open ticketsSpoketo aGTT repRefrained fromusing profanityon the flooryesterday(entire shift)PurchasedlunchSubmitteda SalesSpiffSpoke toa VerizonrepUsedVOX/Sageduring acallTroubleshooteda Hosting IssueSpoke to3 femalecustomersSubmitteda VIEticketMet dailymetricyesterday:T2 - 4 closesHad acallernamedJenSpoke to5 malecustomersHad acallernamedMike

TIER 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say hello to 3 non-Support co-workers in the break area
  2. Arrived to work 10 minutes before login time
  3. Used AUX Codes correctly until lunch
  4. Spoke to an Epic customer
  5. Took 4 or more VAL calls
  6. Took over a T1 call - hand off
  7. Brought lunch from home
  8. Worked a Velo issue
  9. Submitted a SUPP ticket
  10. Troubleshooted a Meraki issue
  11. Provided customer with status update on 3 open tickets
  12. Spoke to a GTT rep
  13. Refrained from using profanity on the floor yesterday (entire shift)
  14. Purchased lunch
  15. Submitted a Sales Spiff
  16. Spoke to a Verizon rep
  17. Used VOX/Sage during a call
  18. Troubleshooted a Hosting Issue
  19. Spoke to 3 female customers
  20. Submitted a VIE ticket
  21. Met daily metric yesterday: T2 - 4 closes
  22. Had a caller named Jen
  23. Spoke to 5 male customers
  24. Had a caller named Mike