(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sent a Spark eCard!
Warm transfer to CRC to update policy information
Successfully file an integration claim or transfer
Receive a promoter survey for tNPS
Successfully de-escalated call
Completed 3 way with tow yard for vehicle release
Completed warm transfer to GRN
Transferred misrouted caller to the appropriate extension
Sent email with claim information on status call
Educated customer about eService on status call
Arranged PDR for hail claim
Shared a best practice at huddle
Set expectations for Express Claim
Reached out to ERAC/RMD for rental extension
Used your State Tool
Arranged rental for non-drivable vehicle at FNOL
Arranged Valet
Set up GRN for non-drivable vehicle
Verified contact information on status call
Customer states on call that you made it easy!
Helped answer a question for a peer
Name one of the awards we won last month!
Walked through how to sign in to eService with a customer
