Pt saysnursesnamewrongProvideralreadyleft for thedayPtspeaksSpanishMore than4 meds torequestrefill forInsurancecompanycallingPt hangsup onyouCallernot onHIPAARx needsprior-authDecaidaRepcallingPt calls at3:50 to gettheir medsthat dayPt givesnameinstead ofDOBPt gives youtheir DOBinstead ofnamePt has astrongaccentPt statesit'surgentPt wants tobe in theSuboxoneprogramPCP notavailablefor ovPt ishard ofhearingCalledtriage 3times withno answerBillingoffice notavailablePt forgottheir appttimePt wantsto be fit inwith GGPt asks tospeakwith GGonlyPharmacydid notreceivescriptYou repeatyourselfmore than3 timesPt saysnursesnamewrongProvideralreadyleft for thedayPtspeaksSpanishMore than4 meds torequestrefill forInsurancecompanycallingPt hangsup onyouCallernot onHIPAARx needsprior-authDecaidaRepcallingPt calls at3:50 to gettheir medsthat dayPt givesnameinstead ofDOBPt gives youtheir DOBinstead ofnamePt has astrongaccentPt statesit'surgentPt wants tobe in theSuboxoneprogramPCP notavailablefor ovPt ishard ofhearingCalledtriage 3times withno answerBillingoffice notavailablePt forgottheir appttimePt wantsto be fit inwith GGPt asks tospeakwith GGonlyPharmacydid notreceivescriptYou repeatyourselfmore than3 times

Phone Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt says nurses name wrong
  2. Provider already left for the day
  3. Pt speaks Spanish
  4. More than 4 meds to request refill for
  5. Insurance company calling
  6. Pt hangs up on you
  7. Caller not on HIPAA
  8. Rx needs prior-auth
  9. Decaida Rep calling
  10. Pt calls at 3:50 to get their meds that day
  11. Pt gives name instead of DOB
  12. Pt gives you their DOB instead of name
  13. Pt has a strong accent
  14. Pt states it's urgent
  15. Pt wants to be in the Suboxone program
  16. PCP not available for ov
  17. Pt is hard of hearing
  18. Called triage 3 times with no answer
  19. Billing office not available
  20. Pt forgot their appt time
  21. Pt wants to be fit in with GG
  22. Pt asks to speak with GG only
  23. Pharmacy did not receive script
  24. You repeat yourself more than 3 times