Pt gives youtheir DOBinstead ofnameYou repeatyourselfmore than3 timesPt calls at3:50 to gettheir medsthat dayPtspeaksSpanishCalledtriage 3times withno answerPt givesnameinstead ofDOBProvideralreadyleft for thedayRx needsprior-authPt hangsup onyouPt forgottheir appttimeDecaidaRepcallingPt asks tospeakwith GGonlyInsurancecompanycallingPharmacydid notreceivescriptPt wants tobe in theSuboxoneprogramCallernot onHIPAAMore than4 meds torequestrefill forPt saysnursesnamewrongPt statesit'surgentPt ishard ofhearingPt has astrongaccentPt wantsto be fit inwith GGPCP notavailablefor ovBillingoffice notavailablePt gives youtheir DOBinstead ofnameYou repeatyourselfmore than3 timesPt calls at3:50 to gettheir medsthat dayPtspeaksSpanishCalledtriage 3times withno answerPt givesnameinstead ofDOBProvideralreadyleft for thedayRx needsprior-authPt hangsup onyouPt forgottheir appttimeDecaidaRepcallingPt asks tospeakwith GGonlyInsurancecompanycallingPharmacydid notreceivescriptPt wants tobe in theSuboxoneprogramCallernot onHIPAAMore than4 meds torequestrefill forPt saysnursesnamewrongPt statesit'surgentPt ishard ofhearingPt has astrongaccentPt wantsto be fit inwith GGPCP notavailablefor ovBillingoffice notavailable

Phone Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt gives you their DOB instead of name
  2. You repeat yourself more than 3 times
  3. Pt calls at 3:50 to get their meds that day
  4. Pt speaks Spanish
  5. Called triage 3 times with no answer
  6. Pt gives name instead of DOB
  7. Provider already left for the day
  8. Rx needs prior-auth
  9. Pt hangs up on you
  10. Pt forgot their appt time
  11. Decaida Rep calling
  12. Pt asks to speak with GG only
  13. Insurance company calling
  14. Pharmacy did not receive script
  15. Pt wants to be in the Suboxone program
  16. Caller not on HIPAA
  17. More than 4 meds to request refill for
  18. Pt says nurses name wrong
  19. Pt states it's urgent
  20. Pt is hard of hearing
  21. Pt has a strong accent
  22. Pt wants to be fit in with GG
  23. PCP not available for ov
  24. Billing office not available