Pt has astrongaccentPt ishard ofhearingPt wants tobe in theSuboxoneprogramPt asks tospeakwith GGonlyPt hangsup onyouCallernot onHIPAABillingoffice notavailableYou repeatyourselfmore than3 timesPt saysnursesnamewrongRx needsprior-authProvideralreadyleft for thedayPt forgottheir appttimePCP notavailablefor ovDecaidaRepcallingMore than4 meds torequestrefill forPt statesit'surgentInsurancecompanycallingPharmacydid notreceivescriptCalledtriage 3times withno answerPt givesnameinstead ofDOBPt calls at3:50 to gettheir medsthat dayPtspeaksSpanishPt wantsto be fit inwith GGPt gives youtheir DOBinstead ofnamePt has astrongaccentPt ishard ofhearingPt wants tobe in theSuboxoneprogramPt asks tospeakwith GGonlyPt hangsup onyouCallernot onHIPAABillingoffice notavailableYou repeatyourselfmore than3 timesPt saysnursesnamewrongRx needsprior-authProvideralreadyleft for thedayPt forgottheir appttimePCP notavailablefor ovDecaidaRepcallingMore than4 meds torequestrefill forPt statesit'surgentInsurancecompanycallingPharmacydid notreceivescriptCalledtriage 3times withno answerPt givesnameinstead ofDOBPt calls at3:50 to gettheir medsthat dayPtspeaksSpanishPt wantsto be fit inwith GGPt gives youtheir DOBinstead ofname

Phone Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt has a strong accent
  2. Pt is hard of hearing
  3. Pt wants to be in the Suboxone program
  4. Pt asks to speak with GG only
  5. Pt hangs up on you
  6. Caller not on HIPAA
  7. Billing office not available
  8. You repeat yourself more than 3 times
  9. Pt says nurses name wrong
  10. Rx needs prior-auth
  11. Provider already left for the day
  12. Pt forgot their appt time
  13. PCP not available for ov
  14. Decaida Rep calling
  15. More than 4 meds to request refill for
  16. Pt states it's urgent
  17. Insurance company calling
  18. Pharmacy did not receive script
  19. Called triage 3 times with no answer
  20. Pt gives name instead of DOB
  21. Pt calls at 3:50 to get their meds that day
  22. Pt speaks Spanish
  23. Pt wants to be fit in with GG
  24. Pt gives you their DOB instead of name