Pt hangsup onyouPt saysnursesnamewrongPt ishard ofhearingPt gives youtheir DOBinstead ofnamePt statesit'surgentYou repeatyourselfmore than3 timesPCP notavailablefor ovMore than4 meds torequestrefill forDecaidaRepcallingBillingoffice notavailableProvideralreadyleft for thedayPt forgottheir appttimePt givesnameinstead ofDOBPt wantsto be fit inwith GGRx needsprior-authPt asks tospeakwith GGonlyPt wants tobe in theSuboxoneprogramInsurancecompanycallingPt has astrongaccentPt calls at3:50 to gettheir medsthat dayCalledtriage 3times withno answerPtspeaksSpanishPharmacydid notreceivescriptCallernot onHIPAAPt hangsup onyouPt saysnursesnamewrongPt ishard ofhearingPt gives youtheir DOBinstead ofnamePt statesit'surgentYou repeatyourselfmore than3 timesPCP notavailablefor ovMore than4 meds torequestrefill forDecaidaRepcallingBillingoffice notavailableProvideralreadyleft for thedayPt forgottheir appttimePt givesnameinstead ofDOBPt wantsto be fit inwith GGRx needsprior-authPt asks tospeakwith GGonlyPt wants tobe in theSuboxoneprogramInsurancecompanycallingPt has astrongaccentPt calls at3:50 to gettheir medsthat dayCalledtriage 3times withno answerPtspeaksSpanishPharmacydid notreceivescriptCallernot onHIPAA

Phone Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt hangs up on you
  2. Pt says nurses name wrong
  3. Pt is hard of hearing
  4. Pt gives you their DOB instead of name
  5. Pt states it's urgent
  6. You repeat yourself more than 3 times
  7. PCP not available for ov
  8. More than 4 meds to request refill for
  9. Decaida Rep calling
  10. Billing office not available
  11. Provider already left for the day
  12. Pt forgot their appt time
  13. Pt gives name instead of DOB
  14. Pt wants to be fit in with GG
  15. Rx needs prior-auth
  16. Pt asks to speak with GG only
  17. Pt wants to be in the Suboxone program
  18. Insurance company calling
  19. Pt has a strong accent
  20. Pt calls at 3:50 to get their meds that day
  21. Called triage 3 times with no answer
  22. Pt speaks Spanish
  23. Pharmacy did not receive script
  24. Caller not on HIPAA