Pt ishard ofhearingDecaidaRepcallingPt hangsup onyouPt wants tobe in theSuboxoneprogramInsurancecompanycallingPt givesnameinstead ofDOBPt asks tospeakwith GGonlyRx needsprior-authPharmacydid notreceivescriptBillingoffice notavailableCallernot onHIPAACalledtriage 3times withno answerMore than4 meds torequestrefill forPt saysnursesnamewrongPt wantsto be fit inwith GGPCP notavailablefor ovPt forgottheir appttimePt gives youtheir DOBinstead ofnamePt statesit'surgentPt calls at3:50 to gettheir medsthat dayPt has astrongaccentProvideralreadyleft for thedayYou repeatyourselfmore than3 timesPtspeaksSpanishPt ishard ofhearingDecaidaRepcallingPt hangsup onyouPt wants tobe in theSuboxoneprogramInsurancecompanycallingPt givesnameinstead ofDOBPt asks tospeakwith GGonlyRx needsprior-authPharmacydid notreceivescriptBillingoffice notavailableCallernot onHIPAACalledtriage 3times withno answerMore than4 meds torequestrefill forPt saysnursesnamewrongPt wantsto be fit inwith GGPCP notavailablefor ovPt forgottheir appttimePt gives youtheir DOBinstead ofnamePt statesit'surgentPt calls at3:50 to gettheir medsthat dayPt has astrongaccentProvideralreadyleft for thedayYou repeatyourselfmore than3 timesPtspeaksSpanish

Phone Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt is hard of hearing
  2. Decaida Rep calling
  3. Pt hangs up on you
  4. Pt wants to be in the Suboxone program
  5. Insurance company calling
  6. Pt gives name instead of DOB
  7. Pt asks to speak with GG only
  8. Rx needs prior-auth
  9. Pharmacy did not receive script
  10. Billing office not available
  11. Caller not on HIPAA
  12. Called triage 3 times with no answer
  13. More than 4 meds to request refill for
  14. Pt says nurses name wrong
  15. Pt wants to be fit in with GG
  16. PCP not available for ov
  17. Pt forgot their appt time
  18. Pt gives you their DOB instead of name
  19. Pt states it's urgent
  20. Pt calls at 3:50 to get their meds that day
  21. Pt has a strong accent
  22. Provider already left for the day
  23. You repeat yourself more than 3 times
  24. Pt speaks Spanish