Pt hangs up on you Pt says nurses name wrong Pt is hard of hearing Pt gives you their DOB instead of name Pt states it's urgent You repeat yourself more than 3 times PCP not available for ov More than 4 meds to request refill for Decaida Rep calling Billing office not available Provider already left for the day Pt forgot their appt time Pt gives name instead of DOB Pt wants to be fit in with GG Rx needs prior-auth Pt asks to speak with GG only Pt wants to be in the Suboxone program Insurance company calling Pt has a strong accent Pt calls at 3:50 to get their meds that day Called triage 3 times with no answer Pt speaks Spanish Pharmacy did not receive script Caller not on HIPAA Pt hangs up on you Pt says nurses name wrong Pt is hard of hearing Pt gives you their DOB instead of name Pt states it's urgent You repeat yourself more than 3 times PCP not available for ov More than 4 meds to request refill for Decaida Rep calling Billing office not available Provider already left for the day Pt forgot their appt time Pt gives name instead of DOB Pt wants to be fit in with GG Rx needs prior-auth Pt asks to speak with GG only Pt wants to be in the Suboxone program Insurance company calling Pt has a strong accent Pt calls at 3:50 to get their meds that day Called triage 3 times with no answer Pt speaks Spanish Pharmacy did not receive script Caller not on HIPAA
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Pt hangs up on you
Pt says nurses name wrong
Pt is hard of hearing
Pt gives you their DOB instead of name
Pt states it's urgent
You repeat yourself more than 3 times
PCP not available for ov
More than 4 meds to request refill for
Decaida Rep calling
Billing office not available
Provider already left for the day
Pt forgot their appt time
Pt gives name instead of DOB
Pt wants to be fit in with GG
Rx needs prior-auth
Pt asks to speak with GG only
Pt wants to be in the Suboxone program
Insurance company calling
Pt has a strong accent
Pt calls at 3:50 to get their meds that day
Called triage 3 times with no answer
Pt speaks Spanish
Pharmacy did not receive script
Caller not on HIPAA