Pt calls at3:50 to gettheir medsthat dayPt asks tospeakwith GGonlyPt gives youtheir DOBinstead ofnameDecaidaRepcallingPt wantsto be fit inwith GGMore than4 meds torequestrefill forCalledtriage 3times withno answerYou repeatyourselfmore than3 timesPtspeaksSpanishRx needsprior-authPt hangsup onyouPCP notavailablefor ovPt givesnameinstead ofDOBPt saysnursesnamewrongPt wants tobe in theSuboxoneprogramPt ishard ofhearingPt forgottheir appttimeCallernot onHIPAAProvideralreadyleft for thedayPt has astrongaccentBillingoffice notavailablePt statesit'surgentPharmacydid notreceivescriptInsurancecompanycallingPt calls at3:50 to gettheir medsthat dayPt asks tospeakwith GGonlyPt gives youtheir DOBinstead ofnameDecaidaRepcallingPt wantsto be fit inwith GGMore than4 meds torequestrefill forCalledtriage 3times withno answerYou repeatyourselfmore than3 timesPtspeaksSpanishRx needsprior-authPt hangsup onyouPCP notavailablefor ovPt givesnameinstead ofDOBPt saysnursesnamewrongPt wants tobe in theSuboxoneprogramPt ishard ofhearingPt forgottheir appttimeCallernot onHIPAAProvideralreadyleft for thedayPt has astrongaccentBillingoffice notavailablePt statesit'surgentPharmacydid notreceivescriptInsurancecompanycalling

Phone Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt calls at 3:50 to get their meds that day
  2. Pt asks to speak with GG only
  3. Pt gives you their DOB instead of name
  4. Decaida Rep calling
  5. Pt wants to be fit in with GG
  6. More than 4 meds to request refill for
  7. Called triage 3 times with no answer
  8. You repeat yourself more than 3 times
  9. Pt speaks Spanish
  10. Rx needs prior-auth
  11. Pt hangs up on you
  12. PCP not available for ov
  13. Pt gives name instead of DOB
  14. Pt says nurses name wrong
  15. Pt wants to be in the Suboxone program
  16. Pt is hard of hearing
  17. Pt forgot their appt time
  18. Caller not on HIPAA
  19. Provider already left for the day
  20. Pt has a strong accent
  21. Billing office not available
  22. Pt states it's urgent
  23. Pharmacy did not receive script
  24. Insurance company calling