Pharmacy did not receive script Pt has a strong accent Decaida Rep calling Billing office not available Pt calls at 3:50 to get their meds that day PCP not available for ov Pt hangs up on you Provider already left for the day Pt speaks Spanish Pt gives name instead of DOB Pt is hard of hearing Called triage 3 times with no answer Pt gives you their DOB instead of name Pt asks to speak with GG only Pt wants to be in the Suboxone program Caller not on HIPAA Insurance company calling Rx needs prior-auth You repeat yourself more than 3 times Pt says nurses name wrong More than 4 meds to request refill for Pt wants to be fit in with GG Pt states it's urgent Pt forgot their appt time Pharmacy did not receive script Pt has a strong accent Decaida Rep calling Billing office not available Pt calls at 3:50 to get their meds that day PCP not available for ov Pt hangs up on you Provider already left for the day Pt speaks Spanish Pt gives name instead of DOB Pt is hard of hearing Called triage 3 times with no answer Pt gives you their DOB instead of name Pt asks to speak with GG only Pt wants to be in the Suboxone program Caller not on HIPAA Insurance company calling Rx needs prior-auth You repeat yourself more than 3 times Pt says nurses name wrong More than 4 meds to request refill for Pt wants to be fit in with GG Pt states it's urgent Pt forgot their appt time
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Pharmacy did not receive script
Pt has a strong accent
Decaida Rep calling
Billing office not available
Pt calls at 3:50 to get their meds that day
PCP not available for ov
Pt hangs up on you
Provider already left for the day
Pt speaks Spanish
Pt gives name instead of DOB
Pt is hard of hearing
Called triage 3 times with no answer
Pt gives you their DOB instead of name
Pt asks to speak with GG only
Pt wants to be in the Suboxone program
Caller not on HIPAA
Insurance company calling
Rx needs prior-auth
You repeat yourself more than 3 times
Pt says nurses name wrong
More than 4 meds to request refill for
Pt wants to be fit in with GG
Pt states it's urgent
Pt forgot their appt time