Phone Room Bingo

Phone Room Bingo Card

This bingo card has a free space and 24 words: You repeat yourself more than 3 times, More than 4 meds to request refill for, Pt calls at 3:50 to get their meds that day, Pt asks to speak with GG only, Pt says nurses name wrong, Pt wants to be fit in with GG, Insurance company calling, Decaida Rep calling, Pt is hard of hearing, Rx needs prior-auth, Pt gives you their DOB instead of name, Pt has a strong accent, Pharmacy did not receive script, Pt forgot their appt time, PCP not available for ov, Called triage 3 times with no answer, Caller not on HIPAA, Pt wants to be in the Suboxone program, Pt states it's urgent, Billing office not available, Pt gives name instead of DOB, Provider already left for the day, Pt speaks Spanish and Pt hangs up on you.

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