"Can IhaveKaty'svm?"Pt givesyou DOBinstead ofnamept says"Lindseyknows"Triageline isbusy"It'surgent"Pt forgottheir apptday/timeCallernot onHIPAAMore than4 meds torequestrefill forPt asks tospeakwith GGonlyPharmacydid notreceivescriptPt gives youtheir nameinstead ofDOBPt wantsto be fit inwith GGPCP isbookedBillingoffice notavailablePt wants tobe in theSuboxoneprogramInsurancecompanycallingPt callsaround 3:50to get theirmeds thatdayYou repeatyourselfmore than3 timesPt needsphysicalthis weekPt hangsup onyouPtspeaksSpanishBROneedsrecordsRx needsprior-authPt ishard ofhearing"Can IhaveKaty'svm?"Pt givesyou DOBinstead ofnamept says"Lindseyknows"Triageline isbusy"It'surgent"Pt forgottheir apptday/timeCallernot onHIPAAMore than4 meds torequestrefill forPt asks tospeakwith GGonlyPharmacydid notreceivescriptPt gives youtheir nameinstead ofDOBPt wantsto be fit inwith GGPCP isbookedBillingoffice notavailablePt wants tobe in theSuboxoneprogramInsurancecompanycallingPt callsaround 3:50to get theirmeds thatdayYou repeatyourselfmore than3 timesPt needsphysicalthis weekPt hangsup onyouPtspeaksSpanishBROneedsrecordsRx needsprior-authPt ishard ofhearing

Phone Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can I have Katy's vm?"
  2. Pt gives you DOB instead of name
  3. pt says "Lindsey knows"
  4. Triage line is busy
  5. "It's urgent"
  6. Pt forgot their appt day/time
  7. Caller not on HIPAA
  8. More than 4 meds to request refill for
  9. Pt asks to speak with GG only
  10. Pharmacy did not receive script
  11. Pt gives you their name instead of DOB
  12. Pt wants to be fit in with GG
  13. PCP is booked
  14. Billing office not available
  15. Pt wants to be in the Suboxone program
  16. Insurance company calling
  17. Pt calls around 3:50 to get their meds that day
  18. You repeat yourself more than 3 times
  19. Pt needs physical this week
  20. Pt hangs up on you
  21. Pt speaks Spanish
  22. BRO needs records
  23. Rx needs prior-auth
  24. Pt is hard of hearing