"It'surgent"Triageline isbusyPt asks tospeakwith GGonlyPt wants tobe in theSuboxoneprogramPharmacydid notreceivescriptMore than4 meds torequestrefill for"Can IhaveKaty'svm?"You repeatyourselfmore than3 timesPt callsaround 3:50to get theirmeds thatdayPtspeaksSpanishPCP isbookedPt gives youtheir nameinstead ofDOBpt says"Lindseyknows"Pt givesyou DOBinstead ofnamePt wantsto be fit inwith GGInsurancecompanycallingPt needsphysicalthis weekPt forgottheir apptday/timePt ishard ofhearingBillingoffice notavailablePt hangsup onyouRx needsprior-authBROneedsrecordsCallernot onHIPAA"It'surgent"Triageline isbusyPt asks tospeakwith GGonlyPt wants tobe in theSuboxoneprogramPharmacydid notreceivescriptMore than4 meds torequestrefill for"Can IhaveKaty'svm?"You repeatyourselfmore than3 timesPt callsaround 3:50to get theirmeds thatdayPtspeaksSpanishPCP isbookedPt gives youtheir nameinstead ofDOBpt says"Lindseyknows"Pt givesyou DOBinstead ofnamePt wantsto be fit inwith GGInsurancecompanycallingPt needsphysicalthis weekPt forgottheir apptday/timePt ishard ofhearingBillingoffice notavailablePt hangsup onyouRx needsprior-authBROneedsrecordsCallernot onHIPAA

Phone Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "It's urgent"
  2. Triage line is busy
  3. Pt asks to speak with GG only
  4. Pt wants to be in the Suboxone program
  5. Pharmacy did not receive script
  6. More than 4 meds to request refill for
  7. "Can I have Katy's vm?"
  8. You repeat yourself more than 3 times
  9. Pt calls around 3:50 to get their meds that day
  10. Pt speaks Spanish
  11. PCP is booked
  12. Pt gives you their name instead of DOB
  13. pt says "Lindsey knows"
  14. Pt gives you DOB instead of name
  15. Pt wants to be fit in with GG
  16. Insurance company calling
  17. Pt needs physical this week
  18. Pt forgot their appt day/time
  19. Pt is hard of hearing
  20. Billing office not available
  21. Pt hangs up on you
  22. Rx needs prior-auth
  23. BRO needs records
  24. Caller not on HIPAA