InsurancecompanycallingPt ishard ofhearingRx needsprior-auth"Can IhaveKaty'svm?"Pt hangsup onyoupt says"Lindseyknows"Pt givesyou DOBinstead ofnameTriageline isbusyCallernot onHIPAAPt needsphysicalthis week"It'surgent"Pharmacydid notreceivescriptPt callsaround 3:50to get theirmeds thatdayPt asks tospeakwith GGonlyPt forgottheir apptday/timePt gives youtheir nameinstead ofDOBBillingoffice notavailableBROneedsrecordsYou repeatyourselfmore than3 timesMore than4 meds torequestrefill forPt wantsto be fit inwith GGPCP isbookedPt wants tobe in theSuboxoneprogramPtspeaksSpanishInsurancecompanycallingPt ishard ofhearingRx needsprior-auth"Can IhaveKaty'svm?"Pt hangsup onyoupt says"Lindseyknows"Pt givesyou DOBinstead ofnameTriageline isbusyCallernot onHIPAAPt needsphysicalthis week"It'surgent"Pharmacydid notreceivescriptPt callsaround 3:50to get theirmeds thatdayPt asks tospeakwith GGonlyPt forgottheir apptday/timePt gives youtheir nameinstead ofDOBBillingoffice notavailableBROneedsrecordsYou repeatyourselfmore than3 timesMore than4 meds torequestrefill forPt wantsto be fit inwith GGPCP isbookedPt wants tobe in theSuboxoneprogramPtspeaksSpanish

Phone Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Insurance company calling
  2. Pt is hard of hearing
  3. Rx needs prior-auth
  4. "Can I have Katy's vm?"
  5. Pt hangs up on you
  6. pt says "Lindsey knows"
  7. Pt gives you DOB instead of name
  8. Triage line is busy
  9. Caller not on HIPAA
  10. Pt needs physical this week
  11. "It's urgent"
  12. Pharmacy did not receive script
  13. Pt calls around 3:50 to get their meds that day
  14. Pt asks to speak with GG only
  15. Pt forgot their appt day/time
  16. Pt gives you their name instead of DOB
  17. Billing office not available
  18. BRO needs records
  19. You repeat yourself more than 3 times
  20. More than 4 meds to request refill for
  21. Pt wants to be fit in with GG
  22. PCP is booked
  23. Pt wants to be in the Suboxone program
  24. Pt speaks Spanish