"It'surgent"Pt hangsup onyouPt needsphysicalthis weekPt givesyou DOBinstead ofnamePt callsaround 3:50to get theirmeds thatdayRx needsprior-authPtspeaksSpanishPCP isbookedPt wants tobe in theSuboxoneprogramTriageline isbusy"Can IhaveKaty'svm?"Pt ishard ofhearingYou repeatyourselfmore than3 timesInsurancecompanycallingpt says"Lindseyknows"BROneedsrecordsPt forgottheir apptday/timePt gives youtheir nameinstead ofDOBMore than4 meds torequestrefill forCallernot onHIPAAPt asks tospeakwith GGonlyPharmacydid notreceivescriptBillingoffice notavailablePt wantsto be fit inwith GG"It'surgent"Pt hangsup onyouPt needsphysicalthis weekPt givesyou DOBinstead ofnamePt callsaround 3:50to get theirmeds thatdayRx needsprior-authPtspeaksSpanishPCP isbookedPt wants tobe in theSuboxoneprogramTriageline isbusy"Can IhaveKaty'svm?"Pt ishard ofhearingYou repeatyourselfmore than3 timesInsurancecompanycallingpt says"Lindseyknows"BROneedsrecordsPt forgottheir apptday/timePt gives youtheir nameinstead ofDOBMore than4 meds torequestrefill forCallernot onHIPAAPt asks tospeakwith GGonlyPharmacydid notreceivescriptBillingoffice notavailablePt wantsto be fit inwith GG

Phone Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "It's urgent"
  2. Pt hangs up on you
  3. Pt needs physical this week
  4. Pt gives you DOB instead of name
  5. Pt calls around 3:50 to get their meds that day
  6. Rx needs prior-auth
  7. Pt speaks Spanish
  8. PCP is booked
  9. Pt wants to be in the Suboxone program
  10. Triage line is busy
  11. "Can I have Katy's vm?"
  12. Pt is hard of hearing
  13. You repeat yourself more than 3 times
  14. Insurance company calling
  15. pt says "Lindsey knows"
  16. BRO needs records
  17. Pt forgot their appt day/time
  18. Pt gives you their name instead of DOB
  19. More than 4 meds to request refill for
  20. Caller not on HIPAA
  21. Pt asks to speak with GG only
  22. Pharmacy did not receive script
  23. Billing office not available
  24. Pt wants to be fit in with GG