PtspeaksSpanishInsurancecompanycallingBROneedsrecords"It'surgent""Can IhaveKaty'svm?"Pt asks tospeakwith GGonlyYou repeatyourselfmore than3 timesPt hangsup onyouPt givesyou DOBinstead ofnamePt wants tobe in theSuboxoneprogrampt says"Lindseyknows"Billingoffice notavailableCallernot onHIPAAPt ishard ofhearingPt forgottheir apptday/timePCP isbookedPt gives youtheir nameinstead ofDOBTriageline isbusyPharmacydid notreceivescriptPt callsaround 3:50to get theirmeds thatdayPt wantsto be fit inwith GGPt needsphysicalthis weekMore than4 meds torequestrefill forRx needsprior-authPtspeaksSpanishInsurancecompanycallingBROneedsrecords"It'surgent""Can IhaveKaty'svm?"Pt asks tospeakwith GGonlyYou repeatyourselfmore than3 timesPt hangsup onyouPt givesyou DOBinstead ofnamePt wants tobe in theSuboxoneprogrampt says"Lindseyknows"Billingoffice notavailableCallernot onHIPAAPt ishard ofhearingPt forgottheir apptday/timePCP isbookedPt gives youtheir nameinstead ofDOBTriageline isbusyPharmacydid notreceivescriptPt callsaround 3:50to get theirmeds thatdayPt wantsto be fit inwith GGPt needsphysicalthis weekMore than4 meds torequestrefill forRx needsprior-auth

Phone Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt speaks Spanish
  2. Insurance company calling
  3. BRO needs records
  4. "It's urgent"
  5. "Can I have Katy's vm?"
  6. Pt asks to speak with GG only
  7. You repeat yourself more than 3 times
  8. Pt hangs up on you
  9. Pt gives you DOB instead of name
  10. Pt wants to be in the Suboxone program
  11. pt says "Lindsey knows"
  12. Billing office not available
  13. Caller not on HIPAA
  14. Pt is hard of hearing
  15. Pt forgot their appt day/time
  16. PCP is booked
  17. Pt gives you their name instead of DOB
  18. Triage line is busy
  19. Pharmacy did not receive script
  20. Pt calls around 3:50 to get their meds that day
  21. Pt wants to be fit in with GG
  22. Pt needs physical this week
  23. More than 4 meds to request refill for
  24. Rx needs prior-auth