"It's urgent" Triage line is busy Pt asks to speak with GG only Pt wants to be in the Suboxone program Pharmacy did not receive script More than 4 meds to request refill for "Can I have Katy's vm?" You repeat yourself more than 3 times Pt calls around 3:50 to get their meds that day Pt speaks Spanish PCP is booked Pt gives you their name instead of DOB pt says "Lindsey knows" Pt gives you DOB instead of name Pt wants to be fit in with GG Insurance company calling Pt needs physical this week Pt forgot their appt day/time Pt is hard of hearing Billing office not available Pt hangs up on you Rx needs prior-auth BRO needs records Caller not on HIPAA "It's urgent" Triage line is busy Pt asks to speak with GG only Pt wants to be in the Suboxone program Pharmacy did not receive script More than 4 meds to request refill for "Can I have Katy's vm?" You repeat yourself more than 3 times Pt calls around 3:50 to get their meds that day Pt speaks Spanish PCP is booked Pt gives you their name instead of DOB pt says "Lindsey knows" Pt gives you DOB instead of name Pt wants to be fit in with GG Insurance company calling Pt needs physical this week Pt forgot their appt day/time Pt is hard of hearing Billing office not available Pt hangs up on you Rx needs prior-auth BRO needs records Caller not on HIPAA
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
"It's urgent"
Triage line is busy
Pt asks to speak with GG only
Pt wants to be in the Suboxone program
Pharmacy did not receive script
More than 4 meds to request refill for
"Can I have Katy's vm?"
You repeat yourself more than 3 times
Pt calls around 3:50 to get their meds that day
Pt speaks Spanish
PCP is booked
Pt gives you their name instead of DOB
pt says "Lindsey knows"
Pt gives you DOB instead of name
Pt wants to be fit in with GG
Insurance company calling
Pt needs physical this week
Pt forgot their appt day/time
Pt is hard of hearing
Billing office not available
Pt hangs up on you
Rx needs prior-auth
BRO needs records
Caller not on HIPAA