Pt gives youtheir nameinstead ofDOBPCP isbookedpt says"Lindseyknows"You repeatyourselfmore than3 timesPt givesyou DOBinstead ofnameBillingoffice notavailablePt wantsto be fit inwith GGPharmacydid notreceivescriptPt asks tospeakwith GGonlyPt wants tobe in theSuboxoneprogramPt callsaround 3:50to get theirmeds thatdayPt forgottheir apptday/timeTriageline isbusyCallernot onHIPAABROneedsrecordsPt needsphysicalthis weekInsurancecompanycallingPt ishard ofhearing"It'surgent"Pt hangsup onyouRx needsprior-authMore than4 meds torequestrefill for"Can IhaveKaty'svm?"PtspeaksSpanishPt gives youtheir nameinstead ofDOBPCP isbookedpt says"Lindseyknows"You repeatyourselfmore than3 timesPt givesyou DOBinstead ofnameBillingoffice notavailablePt wantsto be fit inwith GGPharmacydid notreceivescriptPt asks tospeakwith GGonlyPt wants tobe in theSuboxoneprogramPt callsaround 3:50to get theirmeds thatdayPt forgottheir apptday/timeTriageline isbusyCallernot onHIPAABROneedsrecordsPt needsphysicalthis weekInsurancecompanycallingPt ishard ofhearing"It'surgent"Pt hangsup onyouRx needsprior-authMore than4 meds torequestrefill for"Can IhaveKaty'svm?"PtspeaksSpanish

Phone Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt gives you their name instead of DOB
  2. PCP is booked
  3. pt says "Lindsey knows"
  4. You repeat yourself more than 3 times
  5. Pt gives you DOB instead of name
  6. Billing office not available
  7. Pt wants to be fit in with GG
  8. Pharmacy did not receive script
  9. Pt asks to speak with GG only
  10. Pt wants to be in the Suboxone program
  11. Pt calls around 3:50 to get their meds that day
  12. Pt forgot their appt day/time
  13. Triage line is busy
  14. Caller not on HIPAA
  15. BRO needs records
  16. Pt needs physical this week
  17. Insurance company calling
  18. Pt is hard of hearing
  19. "It's urgent"
  20. Pt hangs up on you
  21. Rx needs prior-auth
  22. More than 4 meds to request refill for
  23. "Can I have Katy's vm?"
  24. Pt speaks Spanish