Pt wants to be in the Suboxone program Pt forgot their appt day/time Pt needs physical this week Rx needs prior-auth "Can I have Katy's vm?" Pharmacy did not receive script BRO needs records Pt asks to speak with GG only You repeat yourself more than 3 times Triage line is busy "It's urgent" Pt wants to be fit in with GG Pt is hard of hearing Billing office not available Pt speaks Spanish Insurance company calling Pt gives you their name instead of DOB Pt hangs up on you More than 4 meds to request refill for Caller not on HIPAA pt says "Lindsey knows" PCP is booked Pt gives you DOB instead of name Pt calls around 3:50 to get their meds that day Pt wants to be in the Suboxone program Pt forgot their appt day/time Pt needs physical this week Rx needs prior-auth "Can I have Katy's vm?" Pharmacy did not receive script BRO needs records Pt asks to speak with GG only You repeat yourself more than 3 times Triage line is busy "It's urgent" Pt wants to be fit in with GG Pt is hard of hearing Billing office not available Pt speaks Spanish Insurance company calling Pt gives you their name instead of DOB Pt hangs up on you More than 4 meds to request refill for Caller not on HIPAA pt says "Lindsey knows" PCP is booked Pt gives you DOB instead of name Pt calls around 3:50 to get their meds that day
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Pt wants to be in the Suboxone program
Pt forgot their appt day/time
Pt needs physical this week
Rx needs prior-auth
"Can I have Katy's vm?"
Pharmacy did not receive script
BRO needs records
Pt asks to speak with GG only
You repeat yourself more than 3 times
Triage line is busy
"It's urgent"
Pt wants to be fit in with GG
Pt is hard of hearing
Billing office not available
Pt speaks Spanish
Insurance company calling
Pt gives you their name instead of DOB
Pt hangs up on you
More than 4 meds to request refill for
Caller not on HIPAA
pt says "Lindsey knows"
PCP is booked
Pt gives you DOB instead of name
Pt calls around 3:50 to get their meds that day