Triage line is busy pt says "Lindsey knows" Caller not on HIPAA Pt is hard of hearing You repeat yourself more than 3 times Pt wants to be fit in with GG Pt gives you DOB instead of name PCP is booked Pt forgot their appt day/time Billing office not available Pt speaks Spanish Pt gives you their name instead of DOB BRO needs records Pt needs physical this week Pt asks to speak with GG only Pharmacy did not receive script Pt calls around 3:50 to get their meds that day Rx needs prior-auth Pt hangs up on you Insurance company calling More than 4 meds to request refill for Pt wants to be in the Suboxone program "It's urgent" "Can I have Katy's vm?" Triage line is busy pt says "Lindsey knows" Caller not on HIPAA Pt is hard of hearing You repeat yourself more than 3 times Pt wants to be fit in with GG Pt gives you DOB instead of name PCP is booked Pt forgot their appt day/time Billing office not available Pt speaks Spanish Pt gives you their name instead of DOB BRO needs records Pt needs physical this week Pt asks to speak with GG only Pharmacy did not receive script Pt calls around 3:50 to get their meds that day Rx needs prior-auth Pt hangs up on you Insurance company calling More than 4 meds to request refill for Pt wants to be in the Suboxone program "It's urgent" "Can I have Katy's vm?"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Triage line is busy
pt says "Lindsey knows"
Caller not on HIPAA
Pt is hard of hearing
You repeat yourself more than 3 times
Pt wants to be fit in with GG
Pt gives you DOB instead of name
PCP is booked
Pt forgot their appt day/time
Billing office not available
Pt speaks Spanish
Pt gives you their name instead of DOB
BRO needs records
Pt needs physical this week
Pt asks to speak with GG only
Pharmacy did not receive script
Pt calls around 3:50 to get their meds that day
Rx needs prior-auth
Pt hangs up on you
Insurance company calling
More than 4 meds to request refill for
Pt wants to be in the Suboxone program
"It's urgent"
"Can I have Katy's vm?"