Pt wants tobe in theSuboxoneprogramPt forgottheir apptday/timePt needsphysicalthis weekRx needsprior-auth"Can IhaveKaty'svm?"Pharmacydid notreceivescriptBROneedsrecordsPt asks tospeakwith GGonlyYou repeatyourselfmore than3 timesTriageline isbusy"It'surgent"Pt wantsto be fit inwith GGPt ishard ofhearingBillingoffice notavailablePtspeaksSpanishInsurancecompanycallingPt gives youtheir nameinstead ofDOBPt hangsup onyouMore than4 meds torequestrefill forCallernot onHIPAApt says"Lindseyknows"PCP isbookedPt givesyou DOBinstead ofnamePt callsaround 3:50to get theirmeds thatdayPt wants tobe in theSuboxoneprogramPt forgottheir apptday/timePt needsphysicalthis weekRx needsprior-auth"Can IhaveKaty'svm?"Pharmacydid notreceivescriptBROneedsrecordsPt asks tospeakwith GGonlyYou repeatyourselfmore than3 timesTriageline isbusy"It'surgent"Pt wantsto be fit inwith GGPt ishard ofhearingBillingoffice notavailablePtspeaksSpanishInsurancecompanycallingPt gives youtheir nameinstead ofDOBPt hangsup onyouMore than4 meds torequestrefill forCallernot onHIPAApt says"Lindseyknows"PCP isbookedPt givesyou DOBinstead ofnamePt callsaround 3:50to get theirmeds thatday

Phone Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt wants to be in the Suboxone program
  2. Pt forgot their appt day/time
  3. Pt needs physical this week
  4. Rx needs prior-auth
  5. "Can I have Katy's vm?"
  6. Pharmacy did not receive script
  7. BRO needs records
  8. Pt asks to speak with GG only
  9. You repeat yourself more than 3 times
  10. Triage line is busy
  11. "It's urgent"
  12. Pt wants to be fit in with GG
  13. Pt is hard of hearing
  14. Billing office not available
  15. Pt speaks Spanish
  16. Insurance company calling
  17. Pt gives you their name instead of DOB
  18. Pt hangs up on you
  19. More than 4 meds to request refill for
  20. Caller not on HIPAA
  21. pt says "Lindsey knows"
  22. PCP is booked
  23. Pt gives you DOB instead of name
  24. Pt calls around 3:50 to get their meds that day