pt says "Lindsey knows" Pt forgot their appt day/time More than 4 meds to request refill for Pt calls around 3:50 to get their meds that day "Can I have Katy's vm?" Pt is hard of hearing Pt speaks Spanish Caller not on HIPAA Billing office not available Triage line is busy Pharmacy did not receive script Pt needs physical this week Pt hangs up on you Rx needs prior-auth Pt asks to speak with GG only Pt wants to be fit in with GG BRO needs records Pt gives you their name instead of DOB PCP is booked Pt gives you DOB instead of name Insurance company calling Pt wants to be in the Suboxone program "It's urgent" You repeat yourself more than 3 times pt says "Lindsey knows" Pt forgot their appt day/time More than 4 meds to request refill for Pt calls around 3:50 to get their meds that day "Can I have Katy's vm?" Pt is hard of hearing Pt speaks Spanish Caller not on HIPAA Billing office not available Triage line is busy Pharmacy did not receive script Pt needs physical this week Pt hangs up on you Rx needs prior-auth Pt asks to speak with GG only Pt wants to be fit in with GG BRO needs records Pt gives you their name instead of DOB PCP is booked Pt gives you DOB instead of name Insurance company calling Pt wants to be in the Suboxone program "It's urgent" You repeat yourself more than 3 times
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
pt says "Lindsey knows"
Pt forgot their appt day/time
More than 4 meds to request refill for
Pt calls around 3:50 to get their meds that day
"Can I have Katy's vm?"
Pt is hard of hearing
Pt speaks Spanish
Caller not on HIPAA
Billing office not available
Triage line is busy
Pharmacy did not receive script
Pt needs physical this week
Pt hangs up on you
Rx needs prior-auth
Pt asks to speak with GG only
Pt wants to be fit in with GG
BRO needs records
Pt gives you their name instead of DOB
PCP is booked
Pt gives you DOB instead of name
Insurance company calling
Pt wants to be in the Suboxone program
"It's urgent"
You repeat yourself more than 3 times