Pharmacydid notreceivescriptPt wants tobe in theSuboxoneprogramPt ishard ofhearing"Can IhaveKaty'svm?"Pt givesyou DOBinstead ofnameRx needsprior-authPt gives youtheir nameinstead ofDOBMore than4 meds torequestrefill forBROneedsrecordsPCP isbooked"It'surgent"PtspeaksSpanishPt forgottheir apptday/timePt callsaround 3:50to get theirmeds thatdaypt says"Lindseyknows"You repeatyourselfmore than3 timesPt hangsup onyouTriageline isbusyInsurancecompanycallingCallernot onHIPAAPt wantsto be fit inwith GGBillingoffice notavailablePt needsphysicalthis weekPt asks tospeakwith GGonlyPharmacydid notreceivescriptPt wants tobe in theSuboxoneprogramPt ishard ofhearing"Can IhaveKaty'svm?"Pt givesyou DOBinstead ofnameRx needsprior-authPt gives youtheir nameinstead ofDOBMore than4 meds torequestrefill forBROneedsrecordsPCP isbooked"It'surgent"PtspeaksSpanishPt forgottheir apptday/timePt callsaround 3:50to get theirmeds thatdaypt says"Lindseyknows"You repeatyourselfmore than3 timesPt hangsup onyouTriageline isbusyInsurancecompanycallingCallernot onHIPAAPt wantsto be fit inwith GGBillingoffice notavailablePt needsphysicalthis weekPt asks tospeakwith GGonly

Phone Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pharmacy did not receive script
  2. Pt wants to be in the Suboxone program
  3. Pt is hard of hearing
  4. "Can I have Katy's vm?"
  5. Pt gives you DOB instead of name
  6. Rx needs prior-auth
  7. Pt gives you their name instead of DOB
  8. More than 4 meds to request refill for
  9. BRO needs records
  10. PCP is booked
  11. "It's urgent"
  12. Pt speaks Spanish
  13. Pt forgot their appt day/time
  14. Pt calls around 3:50 to get their meds that day
  15. pt says "Lindsey knows"
  16. You repeat yourself more than 3 times
  17. Pt hangs up on you
  18. Triage line is busy
  19. Insurance company calling
  20. Caller not on HIPAA
  21. Pt wants to be fit in with GG
  22. Billing office not available
  23. Pt needs physical this week
  24. Pt asks to speak with GG only