Pt speaks Spanish More than 4 meds to request refill for Pt needs physical this week pt says "Lindsey knows" Pt asks to speak with GG only You repeat yourself more than 3 times Pt gives you DOB instead of name PCP is booked Billing office not available Rx needs prior-auth Pt wants to be in the Suboxone program Pt hangs up on you "It's urgent" "Can I have Katy's vm?" Caller not on HIPAA Pt wants to be fit in with GG Pt is hard of hearing Pt forgot their appt day/time BRO needs records Pt gives you their name instead of DOB Pharmacy did not receive script Insurance company calling Pt calls around 3:50 to get their meds that day Triage line is busy Pt speaks Spanish More than 4 meds to request refill for Pt needs physical this week pt says "Lindsey knows" Pt asks to speak with GG only You repeat yourself more than 3 times Pt gives you DOB instead of name PCP is booked Billing office not available Rx needs prior-auth Pt wants to be in the Suboxone program Pt hangs up on you "It's urgent" "Can I have Katy's vm?" Caller not on HIPAA Pt wants to be fit in with GG Pt is hard of hearing Pt forgot their appt day/time BRO needs records Pt gives you their name instead of DOB Pharmacy did not receive script Insurance company calling Pt calls around 3:50 to get their meds that day Triage line is busy
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Pt speaks Spanish
More than 4 meds to request refill for
Pt needs physical this week
pt says "Lindsey knows"
Pt asks to speak with GG only
You repeat yourself more than 3 times
Pt gives you DOB instead of name
PCP is booked
Billing office not available
Rx needs prior-auth
Pt wants to be in the Suboxone program
Pt hangs up on you
"It's urgent"
"Can I have Katy's vm?"
Caller not on HIPAA
Pt wants to be fit in with GG
Pt is hard of hearing
Pt forgot their appt day/time
BRO needs records
Pt gives you their name instead of DOB
Pharmacy did not receive script
Insurance company calling
Pt calls around 3:50 to get their meds that day
Triage line is busy