"It's urgent" Pt hangs up on you Pt needs physical this week Pt gives you DOB instead of name Pt calls around 3:50 to get their meds that day Rx needs prior-auth Pt speaks Spanish PCP is booked Pt wants to be in the Suboxone program Triage line is busy "Can I have Katy's vm?" Pt is hard of hearing You repeat yourself more than 3 times Insurance company calling pt says "Lindsey knows" BRO needs records Pt forgot their appt day/time Pt gives you their name instead of DOB More than 4 meds to request refill for Caller not on HIPAA Pt asks to speak with GG only Pharmacy did not receive script Billing office not available Pt wants to be fit in with GG "It's urgent" Pt hangs up on you Pt needs physical this week Pt gives you DOB instead of name Pt calls around 3:50 to get their meds that day Rx needs prior-auth Pt speaks Spanish PCP is booked Pt wants to be in the Suboxone program Triage line is busy "Can I have Katy's vm?" Pt is hard of hearing You repeat yourself more than 3 times Insurance company calling pt says "Lindsey knows" BRO needs records Pt forgot their appt day/time Pt gives you their name instead of DOB More than 4 meds to request refill for Caller not on HIPAA Pt asks to speak with GG only Pharmacy did not receive script Billing office not available Pt wants to be fit in with GG
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
"It's urgent"
Pt hangs up on you
Pt needs physical this week
Pt gives you DOB instead of name
Pt calls around 3:50 to get their meds that day
Rx needs prior-auth
Pt speaks Spanish
PCP is booked
Pt wants to be in the Suboxone program
Triage line is busy
"Can I have Katy's vm?"
Pt is hard of hearing
You repeat yourself more than 3 times
Insurance company calling
pt says "Lindsey knows"
BRO needs records
Pt forgot their appt day/time
Pt gives you their name instead of DOB
More than 4 meds to request refill for
Caller not on HIPAA
Pt asks to speak with GG only
Pharmacy did not receive script
Billing office not available
Pt wants to be fit in with GG