Pharmacy did not receive script Billing office not available PCP is booked Caller not on HIPAA pt says "Lindsey knows" BRO needs records Pt is hard of hearing Pt wants to be fit in with GG "Can I have Katy's vm?" Pt gives you their name instead of DOB Insurance company calling You repeat yourself more than 3 times Pt hangs up on you Pt wants to be in the Suboxone program Pt gives you DOB instead of name Pt needs physical this week "It's urgent" Pt asks to speak with GG only Pt forgot their appt day/time More than 4 meds to request refill for Pt speaks Spanish Triage line is busy Pt calls around 3:50 to get their meds that day Rx needs prior-auth Pharmacy did not receive script Billing office not available PCP is booked Caller not on HIPAA pt says "Lindsey knows" BRO needs records Pt is hard of hearing Pt wants to be fit in with GG "Can I have Katy's vm?" Pt gives you their name instead of DOB Insurance company calling You repeat yourself more than 3 times Pt hangs up on you Pt wants to be in the Suboxone program Pt gives you DOB instead of name Pt needs physical this week "It's urgent" Pt asks to speak with GG only Pt forgot their appt day/time More than 4 meds to request refill for Pt speaks Spanish Triage line is busy Pt calls around 3:50 to get their meds that day Rx needs prior-auth
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Pharmacy did not receive script
Billing office not available
PCP is booked
Caller not on HIPAA
pt says "Lindsey knows"
BRO needs records
Pt is hard of hearing
Pt wants to be fit in with GG
"Can I have Katy's vm?"
Pt gives you their name instead of DOB
Insurance company calling
You repeat yourself more than 3 times
Pt hangs up on you
Pt wants to be in the Suboxone program
Pt gives you DOB instead of name
Pt needs physical this week
"It's urgent"
Pt asks to speak with GG only
Pt forgot their appt day/time
More than 4 meds to request refill for
Pt speaks Spanish
Triage line is busy
Pt calls around 3:50 to get their meds that day
Rx needs prior-auth