(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Offered alternative items
Used Professional Language
Handled Inquiry in a Personal Way
Made a timely decision
Encouraged and Reassured Associate
Followed correct procedures
Provided clear and concise response
Properly fulfilled needs
Clarified and Confirmed Statements
Followed correct internal processes
Quickly accepted takeover
Romanced
Product
Used Empathy
Properly resolved needs
Solutions not limited to confines of policy and procedure
