(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Quickly accepted takeover
Used proper tone
Used a personal
farewell
Selected correct disposition code
Used proper grammar
Compliment customer's choice
Used Empathy
Offered to place order
Used Professional Language
Handled Inquiry in a Personal Way
Recapped situation after takeover
Asked appropriate questions
Romanced
Product
Followed correct internal processes
Properly fulfilled needs
Proper Pace
Used a warm greeting
Solutions not limited to confines of policy and procedure