(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used proper grammar
Followed correct escalation process
Compliment customer's choice
Proper Pace
Clarified and Confirmed Statements
Offered to place order
Romanced
Product
Active Listening
Selected correct disposition code
Used Professional Language
Recapped situation after takeover
Quickly accepted takeover
Encouraged and Reassured Associate
Used appropriate call control
Handled Inquiry in a Personal Way
Provided clear and concise response
Used proper tone
Asked appropriate questions
Used a personal
farewell
Followed correct internal processes
Properly resolved needs
Used Empathy
Solutions not limited to confines of policy and procedure
