Ambassador QM Bingo

Ambassador QM Bingo Card
Preview

This bingo card has a free space and 29 words: Used Empathy, Used a warm greeting, Active Listening, Used proper grammar, Used proper tone, Used appropriate call control, Used a personal farewell, Romanced Product, Handled Inquiry in a Personal Way, Properly resolved needs, Followed correct internal processes, Offered to place order, Offered complementary item, Proper Pace, Used Professional Language, Offered alternative items, Properly fulfilled needs, Followed correct procedures, Clarified and Confirmed Statements, Encouraged and Reassured Associate, Recapped situation after takeover, Quickly accepted takeover, Compliment customer's choice, Selected correct disposition code, Solutions not limited to confines of policy and procedure, Made a timely decision, Provided clear and concise response, Asked appropriate questions and Followed correct escalation process.

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Probabilities

With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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