AVERAGE HANDLE TIME HELPDESK CANNED RESPONSES EMPATHY OUTSOURCING RETENTION IS THERE ANYTHING ELSE... CUSTOMER EXPERIENCE QUALITY ASSURANCE AGENT I CAN HELP YOU WITH THAT! BRANDING CUSTOMER SERVICE WARM TRANSFER ATTENDANCE COMPLAINTS CALL CENTER MYSTERY SHOPPER GRADE OF SERVICE COMMUNICATION COLD TRANSFER EFFICIENCY FEEDBACK ADHERENCE SURVEY SORRY FOR THE INCONVENIENCE METRICS FOLLOW UP NET PROMOTER SCORE (NPS) AVERAGE HANDLE TIME HELPDESK CANNED RESPONSES EMPATHY OUTSOURCING RETENTION IS THERE ANYTHING ELSE... CUSTOMER EXPERIENCE QUALITY ASSURANCE AGENT I CAN HELP YOU WITH THAT! BRANDING CUSTOMER SERVICE WARM TRANSFER ATTENDANCE COMPLAINTS CALL CENTER MYSTERY SHOPPER GRADE OF SERVICE COMMUNICATION COLD TRANSFER EFFICIENCY FEEDBACK ADHERENCE SURVEY SORRY FOR THE INCONVENIENCE METRICS FOLLOW UP NET PROMOTER SCORE (NPS)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
AVERAGE HANDLE TIME
HELPDESK
CANNED RESPONSES
EMPATHY
OUTSOURCING
RETENTION
IS THERE ANYTHING ELSE...
CUSTOMER EXPERIENCE
QUALITY ASSURANCE
AGENT
I CAN HELP YOU WITH THAT!
BRANDING
CUSTOMER SERVICE
WARM TRANSFER
ATTENDANCE
COMPLAINTS
CALL CENTER
MYSTERY SHOPPER
GRADE OF SERVICE
COMMUNICATION
COLD TRANSFER
EFFICIENCY
FEEDBACK
ADHERENCE
SURVEY
SORRY FOR THE INCONVENIENCE
METRICS
FOLLOW UP
NET PROMOTER SCORE (NPS)