This bingo card has a free space and 29 words: CALL CENTER, CUSTOMER EXPERIENCE, HELPDESK, NET PROMOTER SCORE (NPS), OUTSOURCING, AVERAGE HANDLE TIME, EFFICIENCY, ADHERENCE, ATTENDANCE, AGENT, CANNED RESPONSES, CUSTOMER SERVICE, EMPATHY, METRICS, RETENTION, GRADE OF SERVICE, SURVEY, QUALITY ASSURANCE, I CAN HELP YOU WITH THAT!, IS THERE ANYTHING ELSE..., BRANDING, SORRY FOR THE INCONVENIENCE, COMMUNICATION, FOLLOW UP, COMPLAINTS, FEEDBACK, MYSTERY SHOPPER, COLD TRANSFER and WARM TRANSFER.
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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