All 1/1onboardingcasesopenedAllOnboardingCasescurrentScheduledall OE walkthroughcallsCarrierChangeCertcompleteComplete3 carrierchangerenewals5 VOCOE scorepromotersAll OEcheck incalls doneAll 11/1BROsreceivedAll 12/1Pre-OEcalls doneAll 1/1Pre-OEcallscompleteRatesOnly Certcomplete2 Kudoswithin amonth5 VOCServicescorepromoters5 comboWellness/OE callsAllRenewalSchedulersup to dateComplete5 ratesonlyrenewals10 comboWellness/OE calls3 NPSpromoterscoresAll 1/1BROsreceivedScheduledall 1/1 BROreview callsScheduledall 12/1BROreview callsNo CreditRequestswithin 2monthsNoEscalationswithin amonthAll 12/1BROsreceivedAll 1/1onboardingcasesopenedAllOnboardingCasescurrentScheduledall OE walkthroughcallsCarrierChangeCertcompleteComplete3 carrierchangerenewals5 VOCOE scorepromotersAll OEcheck incalls doneAll 11/1BROsreceivedAll 12/1Pre-OEcalls doneAll 1/1Pre-OEcallscompleteRatesOnly Certcomplete2 Kudoswithin amonth5 VOCServicescorepromoters5 comboWellness/OE callsAllRenewalSchedulersup to dateComplete5 ratesonlyrenewals10 comboWellness/OE calls3 NPSpromoterscoresAll 1/1BROsreceivedScheduledall 1/1 BROreview callsScheduledall 12/1BROreview callsNo CreditRequestswithin 2monthsNoEscalationswithin amonthAll 12/1BROsreceived

Renewal Season Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. All 1/1 onboarding cases opened
  2. All Onboarding Cases current
  3. Scheduled all OE walk through calls
  4. Carrier Change Cert complete
  5. Complete 3 carrier change renewals
  6. 5 VOC OE score promoters
  7. All OE check in calls done
  8. All 11/1 BROs received
  9. All 12/1 Pre-OE calls done
  10. All 1/1 Pre-OE calls complete
  11. Rates Only Cert complete
  12. 2 Kudos within a month
  13. 5 VOC Service score promoters
  14. 5 combo Wellness/ OE calls
  15. All Renewal Schedulers up to date
  16. Complete 5 rates only renewals
  17. 10 combo Wellness/ OE calls
  18. 3 NPS promoter scores
  19. All 1/1 BROs received
  20. Scheduled all 1/1 BRO review calls
  21. Scheduled all 12/1 BRO review calls
  22. No Credit Requests within 2 months
  23. No Escalations within a month
  24. All 12/1 BROs received