NoEscalationswithin amonthAllOnboardingCasescurrentComplete3 carrierchangerenewalsAll 1/1Pre-OEcallscompleteCarrierChangeCertcompleteScheduledall 12/1BROreview calls3 NPSpromoterscoresAll 12/1Pre-OEcalls doneNo CreditRequestswithin 2monthsComplete5 ratesonlyrenewals5 comboWellness/OE calls10 comboWellness/OE callsScheduledall OE walkthroughcalls5 VOCServicescorepromotersAllRenewalSchedulersup to dateAll 1/1onboardingcasesopenedAll 1/1BROsreceivedScheduledall 1/1 BROreview callsAll 12/1BROsreceived2 Kudoswithin amonthAll 11/1BROsreceived5 VOCOE scorepromotersRatesOnly CertcompleteAll OEcheck incalls doneNoEscalationswithin amonthAllOnboardingCasescurrentComplete3 carrierchangerenewalsAll 1/1Pre-OEcallscompleteCarrierChangeCertcompleteScheduledall 12/1BROreview calls3 NPSpromoterscoresAll 12/1Pre-OEcalls doneNo CreditRequestswithin 2monthsComplete5 ratesonlyrenewals5 comboWellness/OE calls10 comboWellness/OE callsScheduledall OE walkthroughcalls5 VOCServicescorepromotersAllRenewalSchedulersup to dateAll 1/1onboardingcasesopenedAll 1/1BROsreceivedScheduledall 1/1 BROreview callsAll 12/1BROsreceived2 Kudoswithin amonthAll 11/1BROsreceived5 VOCOE scorepromotersRatesOnly CertcompleteAll OEcheck incalls done

Renewal Season Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Escalations within a month
  2. All Onboarding Cases current
  3. Complete 3 carrier change renewals
  4. All 1/1 Pre-OE calls complete
  5. Carrier Change Cert complete
  6. Scheduled all 12/1 BRO review calls
  7. 3 NPS promoter scores
  8. All 12/1 Pre-OE calls done
  9. No Credit Requests within 2 months
  10. Complete 5 rates only renewals
  11. 5 combo Wellness/ OE calls
  12. 10 combo Wellness/ OE calls
  13. Scheduled all OE walk through calls
  14. 5 VOC Service score promoters
  15. All Renewal Schedulers up to date
  16. All 1/1 onboarding cases opened
  17. All 1/1 BROs received
  18. Scheduled all 1/1 BRO review calls
  19. All 12/1 BROs received
  20. 2 Kudos within a month
  21. All 11/1 BROs received
  22. 5 VOC OE score promoters
  23. Rates Only Cert complete
  24. All OE check in calls done