5 combo Wellness/ OE calls 3 NPS promoter scores All Onboarding Cases current 2 Kudos within a month All 12/1 BROs received All 1/1 onboarding cases opened All 11/1 BROs received 10 combo Wellness/ OE calls Complete 3 carrier change renewals All OE check in calls done All 1/1 BROs received Complete 5 rates only renewals All Renewal Schedulers up to date All 1/1 Pre-OE calls complete Scheduled all OE walk through calls 5 VOC Service score promoters 5 VOC OE score promoters Carrier Change Cert complete Rates Only Cert complete No Credit Requests within 2 months No Escalations within a month All 12/1 Pre-OE calls done Scheduled all 1/1 BRO review calls Scheduled all 12/1 BRO review calls 5 combo Wellness/ OE calls 3 NPS promoter scores All Onboarding Cases current 2 Kudos within a month All 12/1 BROs received All 1/1 onboarding cases opened All 11/1 BROs received 10 combo Wellness/ OE calls Complete 3 carrier change renewals All OE check in calls done All 1/1 BROs received Complete 5 rates only renewals All Renewal Schedulers up to date All 1/1 Pre-OE calls complete Scheduled all OE walk through calls 5 VOC Service score promoters 5 VOC OE score promoters Carrier Change Cert complete Rates Only Cert complete No Credit Requests within 2 months No Escalations within a month All 12/1 Pre-OE calls done Scheduled all 1/1 BRO review calls Scheduled all 12/1 BRO review calls
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
5 combo Wellness/ OE calls
3 NPS promoter scores
All Onboarding Cases current
2 Kudos within a month
All 12/1 BROs received
All 1/1 onboarding cases opened
All 11/1 BROs received
10 combo Wellness/ OE calls
Complete 3 carrier change renewals
All OE check in calls done
All 1/1 BROs received
Complete 5 rates only renewals
All Renewal Schedulers up to date
All 1/1 Pre-OE calls complete
Scheduled all OE walk through calls
5 VOC Service score promoters
5 VOC OE score promoters
Carrier Change Cert complete
Rates Only Cert complete
No Credit Requests within 2 months
No Escalations within a month
All 12/1 Pre-OE calls done
Scheduled all 1/1 BRO review calls
Scheduled all 12/1 BRO review calls