All 11/1BROsreceived5 VOCServicescorepromotersNo CreditRequestswithin 2monthsComplete3 carrierchangerenewalsAll 1/1Pre-OEcallscompleteAll 1/1onboardingcasesopenedRatesOnly CertcompleteAll OEcheck incalls done2 Kudoswithin amonth5 VOCOE scorepromoters10 comboWellness/OE callsCarrierChangeCertcomplete5 comboWellness/OE callsScheduledall OE walkthroughcallsAll 12/1BROsreceivedScheduledall 12/1BROreview callsComplete5 ratesonlyrenewalsAllOnboardingCasescurrent3 NPSpromoterscoresAllRenewalSchedulersup to dateAll 1/1BROsreceivedAll 12/1Pre-OEcalls doneNoEscalationswithin amonthScheduledall 1/1 BROreview callsAll 11/1BROsreceived5 VOCServicescorepromotersNo CreditRequestswithin 2monthsComplete3 carrierchangerenewalsAll 1/1Pre-OEcallscompleteAll 1/1onboardingcasesopenedRatesOnly CertcompleteAll OEcheck incalls done2 Kudoswithin amonth5 VOCOE scorepromoters10 comboWellness/OE callsCarrierChangeCertcomplete5 comboWellness/OE callsScheduledall OE walkthroughcallsAll 12/1BROsreceivedScheduledall 12/1BROreview callsComplete5 ratesonlyrenewalsAllOnboardingCasescurrent3 NPSpromoterscoresAllRenewalSchedulersup to dateAll 1/1BROsreceivedAll 12/1Pre-OEcalls doneNoEscalationswithin amonthScheduledall 1/1 BROreview calls

Renewal Season Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. All 11/1 BROs received
  2. 5 VOC Service score promoters
  3. No Credit Requests within 2 months
  4. Complete 3 carrier change renewals
  5. All 1/1 Pre-OE calls complete
  6. All 1/1 onboarding cases opened
  7. Rates Only Cert complete
  8. All OE check in calls done
  9. 2 Kudos within a month
  10. 5 VOC OE score promoters
  11. 10 combo Wellness/ OE calls
  12. Carrier Change Cert complete
  13. 5 combo Wellness/ OE calls
  14. Scheduled all OE walk through calls
  15. All 12/1 BROs received
  16. Scheduled all 12/1 BRO review calls
  17. Complete 5 rates only renewals
  18. All Onboarding Cases current
  19. 3 NPS promoter scores
  20. All Renewal Schedulers up to date
  21. All 1/1 BROs received
  22. All 12/1 Pre-OE calls done
  23. No Escalations within a month
  24. Scheduled all 1/1 BRO review calls