3 NPS promoter scores 5 combo Wellness/ OE calls All OE check in calls done Scheduled all OE walk through calls All 11/1 BROs received No Escalations within a month Complete 3 carrier change renewals All 12/1 BROs received Carrier Change Cert complete All Renewal Schedulers up to date All 1/1 BROs received Rates Only Cert complete All 1/1 onboarding cases opened Scheduled all 1/1 BRO review calls 2 Kudos within a month 10 combo Wellness/ OE calls 5 VOC OE score promoters Scheduled all 12/1 BRO review calls All 12/1 Pre-OE calls done All Onboarding Cases current 5 VOC Service score promoters No Credit Requests within 2 months All 1/1 Pre-OE calls complete Complete 5 rates only renewals 3 NPS promoter scores 5 combo Wellness/ OE calls All OE check in calls done Scheduled all OE walk through calls All 11/1 BROs received No Escalations within a month Complete 3 carrier change renewals All 12/1 BROs received Carrier Change Cert complete All Renewal Schedulers up to date All 1/1 BROs received Rates Only Cert complete All 1/1 onboarding cases opened Scheduled all 1/1 BRO review calls 2 Kudos within a month 10 combo Wellness/ OE calls 5 VOC OE score promoters Scheduled all 12/1 BRO review calls All 12/1 Pre-OE calls done All Onboarding Cases current 5 VOC Service score promoters No Credit Requests within 2 months All 1/1 Pre-OE calls complete Complete 5 rates only renewals
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
3 NPS promoter scores
5 combo Wellness/ OE calls
All OE check in calls done
Scheduled all OE walk through calls
All 11/1 BROs received
No Escalations within a month
Complete 3 carrier change renewals
All 12/1 BROs received
Carrier Change Cert complete
All Renewal Schedulers up to date
All 1/1 BROs received
Rates Only Cert complete
All 1/1 onboarding cases opened
Scheduled all 1/1 BRO review calls
2 Kudos within a month
10 combo Wellness/ OE calls
5 VOC OE score promoters
Scheduled all 12/1 BRO review calls
All 12/1 Pre-OE calls done
All Onboarding Cases current
5 VOC Service score promoters
No Credit Requests within 2 months
All 1/1 Pre-OE calls complete
Complete 5 rates only renewals