Rates Only Cert complete 3 NPS promoter scores No Escalations within a month All Onboarding Cases current Carrier Change Cert complete No Credit Requests within 2 months All 1/1 onboarding cases opened All Renewal Schedulers up to date 5 combo Wellness/ OE calls All 1/1 Pre-OE calls complete 5 VOC Service score promoters Scheduled all OE walk through calls All 11/1 BROs received All 1/1 BROs received Complete 3 carrier change renewals All OE check in calls done Scheduled all 1/1 BRO review calls All 12/1 Pre-OE calls done All 12/1 BROs received 5 VOC OE score promoters 2 Kudos within a month Scheduled all 12/1 BRO review calls 10 combo Wellness/ OE calls Complete 5 rates only renewals Rates Only Cert complete 3 NPS promoter scores No Escalations within a month All Onboarding Cases current Carrier Change Cert complete No Credit Requests within 2 months All 1/1 onboarding cases opened All Renewal Schedulers up to date 5 combo Wellness/ OE calls All 1/1 Pre-OE calls complete 5 VOC Service score promoters Scheduled all OE walk through calls All 11/1 BROs received All 1/1 BROs received Complete 3 carrier change renewals All OE check in calls done Scheduled all 1/1 BRO review calls All 12/1 Pre-OE calls done All 12/1 BROs received 5 VOC OE score promoters 2 Kudos within a month Scheduled all 12/1 BRO review calls 10 combo Wellness/ OE calls Complete 5 rates only renewals
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Rates Only Cert complete
3 NPS promoter scores
No Escalations within a month
All Onboarding Cases current
Carrier Change Cert complete
No Credit Requests within 2 months
All 1/1 onboarding cases opened
All Renewal Schedulers up to date
5 combo Wellness/ OE calls
All 1/1 Pre-OE calls complete
5 VOC Service score promoters
Scheduled all OE walk through calls
All 11/1 BROs received
All 1/1 BROs received
Complete 3 carrier change renewals
All OE check in calls done
Scheduled all 1/1 BRO review calls
All 12/1 Pre-OE calls done
All 12/1 BROs received
5 VOC OE score promoters
2 Kudos within a month
Scheduled all 12/1 BRO review calls
10 combo Wellness/ OE calls
Complete 5 rates only renewals