Scheduledall 1/1 BROreview callsAll 1/1BROsreceivedAll 1/1onboardingcasesopenedScheduledall OE walkthroughcallsNoEscalationswithin amonthNo CreditRequestswithin 2monthsAll OEcheck incalls done3 NPSpromoterscoresScheduledall 12/1BROreview calls10 comboWellness/OE callsAllOnboardingCasescurrentAll 1/1Pre-OEcallscompleteComplete3 carrierchangerenewals5 comboWellness/OE calls5 VOCServicescorepromotersComplete5 ratesonlyrenewals2 Kudoswithin amonthRatesOnly CertcompleteAll 11/1BROsreceivedAll 12/1Pre-OEcalls done5 VOCOE scorepromotersCarrierChangeCertcompleteAll 12/1BROsreceivedAllRenewalSchedulersup to dateScheduledall 1/1 BROreview callsAll 1/1BROsreceivedAll 1/1onboardingcasesopenedScheduledall OE walkthroughcallsNoEscalationswithin amonthNo CreditRequestswithin 2monthsAll OEcheck incalls done3 NPSpromoterscoresScheduledall 12/1BROreview calls10 comboWellness/OE callsAllOnboardingCasescurrentAll 1/1Pre-OEcallscompleteComplete3 carrierchangerenewals5 comboWellness/OE calls5 VOCServicescorepromotersComplete5 ratesonlyrenewals2 Kudoswithin amonthRatesOnly CertcompleteAll 11/1BROsreceivedAll 12/1Pre-OEcalls done5 VOCOE scorepromotersCarrierChangeCertcompleteAll 12/1BROsreceivedAllRenewalSchedulersup to date

Renewal Season Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scheduled all 1/1 BRO review calls
  2. All 1/1 BROs received
  3. All 1/1 onboarding cases opened
  4. Scheduled all OE walk through calls
  5. No Escalations within a month
  6. No Credit Requests within 2 months
  7. All OE check in calls done
  8. 3 NPS promoter scores
  9. Scheduled all 12/1 BRO review calls
  10. 10 combo Wellness/ OE calls
  11. All Onboarding Cases current
  12. All 1/1 Pre-OE calls complete
  13. Complete 3 carrier change renewals
  14. 5 combo Wellness/ OE calls
  15. 5 VOC Service score promoters
  16. Complete 5 rates only renewals
  17. 2 Kudos within a month
  18. Rates Only Cert complete
  19. All 11/1 BROs received
  20. All 12/1 Pre-OE calls done
  21. 5 VOC OE score promoters
  22. Carrier Change Cert complete
  23. All 12/1 BROs received
  24. All Renewal Schedulers up to date