Complete 3 carrier change renewals All 11/1 BROs received All 1/1 onboarding cases opened 5 VOC OE score promoters All 12/1 BROs received 3 NPS promoter scores All 1/1 BROs received 2 Kudos within a month Carrier Change Cert complete Complete 5 rates only renewals Scheduled all 1/1 BRO review calls 5 combo Wellness/ OE calls No Credit Requests within 2 months Scheduled all OE walk through calls All OE check in calls done No Escalations within a month All 12/1 Pre-OE calls done All 1/1 Pre-OE calls complete 10 combo Wellness/ OE calls 5 VOC Service score promoters Rates Only Cert complete Scheduled all 12/1 BRO review calls All Renewal Schedulers up to date All Onboarding Cases current Complete 3 carrier change renewals All 11/1 BROs received All 1/1 onboarding cases opened 5 VOC OE score promoters All 12/1 BROs received 3 NPS promoter scores All 1/1 BROs received 2 Kudos within a month Carrier Change Cert complete Complete 5 rates only renewals Scheduled all 1/1 BRO review calls 5 combo Wellness/ OE calls No Credit Requests within 2 months Scheduled all OE walk through calls All OE check in calls done No Escalations within a month All 12/1 Pre-OE calls done All 1/1 Pre-OE calls complete 10 combo Wellness/ OE calls 5 VOC Service score promoters Rates Only Cert complete Scheduled all 12/1 BRO review calls All Renewal Schedulers up to date All Onboarding Cases current
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Complete 3 carrier change renewals
All 11/1 BROs received
All 1/1 onboarding cases opened
5 VOC OE score promoters
All 12/1 BROs received
3 NPS promoter scores
All 1/1 BROs received
2 Kudos within a month
Carrier Change Cert complete
Complete 5 rates only renewals
Scheduled all 1/1 BRO review calls
5 combo Wellness/ OE calls
No Credit Requests within 2 months
Scheduled all OE walk through calls
All OE check in calls done
No Escalations within a month
All 12/1 Pre-OE calls done
All 1/1 Pre-OE calls complete
10 combo Wellness/ OE calls
5 VOC Service score promoters
Rates Only Cert complete
Scheduled all 12/1 BRO review calls
All Renewal Schedulers up to date
All Onboarding Cases current