Renewal Season Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. 5 VOC OE score promoters
2. Carrier Change Cert complete
3. No Credit Requests within 2 months
4. 10 combo Wellness/ OE calls
5. All 12/1 BROs received
6. 3 NPS promoter scores
7. Scheduled all 12/1 BRO review calls
8. All 12/1 Pre-OE calls done
9. All 1/1 onboarding cases opened
10. 2 Kudos within a month
11. Scheduled all 1/1 BRO review calls
12. All 1/1 Pre-OE calls complete
13. 5 VOC Service score promoters
14. All Renewal Schedulers up to date
15. All OE check in calls done
16. All 1/1 BROs received
17. 5 combo Wellness/ OE calls
18. No Escalations within a month
19. Rates Only Cert complete
20. All Onboarding Cases current
21. All 11/1 BROs received
22. Complete 3 carrier change renewals
23. Complete 5 rates only renewals
24. Scheduled all OE walk through calls