All 1/1onboardingcasesopened5 VOCOE scorepromotersRatesOnly Certcomplete10 comboWellness/OE callsNo CreditRequestswithin 2monthsCarrierChangeCertcomplete3 NPSpromoterscoresNoEscalationswithin amonth2 Kudoswithin amonth5 comboWellness/OE callsAll OEcheck incalls doneAll 12/1BROsreceivedAll 11/1BROsreceivedAll 1/1Pre-OEcallscompleteComplete5 ratesonlyrenewalsAllRenewalSchedulersup to date5 VOCServicescorepromotersScheduledall 12/1BROreview callsAll 1/1BROsreceivedAll 12/1Pre-OEcalls doneScheduledall 1/1 BROreview callsAllOnboardingCasescurrentScheduledall OE walkthroughcallsComplete3 carrierchangerenewalsAll 1/1onboardingcasesopened5 VOCOE scorepromotersRatesOnly Certcomplete10 comboWellness/OE callsNo CreditRequestswithin 2monthsCarrierChangeCertcomplete3 NPSpromoterscoresNoEscalationswithin amonth2 Kudoswithin amonth5 comboWellness/OE callsAll OEcheck incalls doneAll 12/1BROsreceivedAll 11/1BROsreceivedAll 1/1Pre-OEcallscompleteComplete5 ratesonlyrenewalsAllRenewalSchedulersup to date5 VOCServicescorepromotersScheduledall 12/1BROreview callsAll 1/1BROsreceivedAll 12/1Pre-OEcalls doneScheduledall 1/1 BROreview callsAllOnboardingCasescurrentScheduledall OE walkthroughcallsComplete3 carrierchangerenewals

Renewal Season Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. All 1/1 onboarding cases opened
  2. 5 VOC OE score promoters
  3. Rates Only Cert complete
  4. 10 combo Wellness/ OE calls
  5. No Credit Requests within 2 months
  6. Carrier Change Cert complete
  7. 3 NPS promoter scores
  8. No Escalations within a month
  9. 2 Kudos within a month
  10. 5 combo Wellness/ OE calls
  11. All OE check in calls done
  12. All 12/1 BROs received
  13. All 11/1 BROs received
  14. All 1/1 Pre-OE calls complete
  15. Complete 5 rates only renewals
  16. All Renewal Schedulers up to date
  17. 5 VOC Service score promoters
  18. Scheduled all 12/1 BRO review calls
  19. All 1/1 BROs received
  20. All 12/1 Pre-OE calls done
  21. Scheduled all 1/1 BRO review calls
  22. All Onboarding Cases current
  23. Scheduled all OE walk through calls
  24. Complete 3 carrier change renewals