Offered a phone number b4 transfer "It's been a pleasure speaking with you" "Oh no! I know exactly how you feel" "I can definitely help with that" "Perfect" Used the word Wonderful "I understand how frustrating that could be" Used the customer's name twice "Definitely" "I appologize" "I'd be happy to help with..." "I'm sorry to hear that has happened to you" Asked the customer about their day "Let's work together to resolve this" Checked on customer that was holding < 2 minutes Used the word Awesome Traveling? "That sounds exciting" Asked to place a customer on hold "Absolutely" "How exciting" "Have I answered all your questions today? "I appreciate your business" "Certainly" "Excellent" Offered a phone number b4 transfer "It's been a pleasure speaking with you" "Oh no! I know exactly how you feel" "I can definitely help with that" "Perfect" Used the word Wonderful "I understand how frustrating that could be" Used the customer's name twice "Definitely" "I appologize" "I'd be happy to help with..." "I'm sorry to hear that has happened to you" Asked the customer about their day "Let's work together to resolve this" Checked on customer that was holding < 2 minutes Used the word Awesome Traveling? "That sounds exciting" Asked to place a customer on hold "Absolutely" "How exciting" "Have I answered all your questions today? "I appreciate your business" "Certainly" "Excellent"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Offered a phone number b4 transfer
"It's been a pleasure speaking with you"
"Oh no! I know exactly how you feel"
"I can definitely help with that"
"Perfect"
Used the word Wonderful
"I understand how frustrating that could be"
Used the customer's name twice
"Definitely"
"I appologize"
"I'd be happy to help with..."
"I'm sorry to hear that has happened to you"
Asked the customer about their day
"Let's work together to resolve this"
Checked on customer that was holding < 2 minutes
Used the word Awesome
Traveling? "That sounds exciting"
Asked to place a customer on hold
"Absolutely"
"How exciting"
"Have I answered all your questions today?
"I appreciate your business"
"Certainly"
"Excellent"