This bingo card has a free space and 24 words: Used the customer's name twice, "I'd be happy to help with...", "It's been a pleasure speaking with you", "Have I answered all your questions today?, Asked the customer about their day, Used the word Awesome, "I appologize", Asked to place a customer on hold, "Certainly", "How exciting", Traveling? "That sounds exciting", Used the word Wonderful, Offered a phone number b4 transfer, "I can definitely help with that", "I'm sorry to hear that has happened to you", "Absolutely", "I understand how frustrating that could be", "Excellent", Checked on customer that was holding < 2 minutes, "I appreciate your business", "Oh no! I know exactly how you feel", "Definitely", "Let's work together to resolve this" and "Perfect".
Sentiment Card 2 | Call Center Bingo | Call Center Bingo | Call Center Bingo | LTSA Incentive!
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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