UsedSIOXAchieved anAHTbetween 700& 800 in aweekAchievedemail targetevery dayfor 5 daysWon Jim'sweeklyQuizDidn't usethe wordappreciateon a call or inan email?Achieveda 5 onCSATQMscore of100%IOT wasunder 4minutes for awhole weekUsedsharepointto sourcean answerSent themostemails ona weekendResolvedan incidentin onecontactReceived6 WOWticketsDe-escalateda callReducedhold by 10%on thepreviousweekQM scoreabove80%Received acomplimentfrom apassengerUsedSIOXAchieved anAHTbetween 700& 800 in aweekAchievedemail targetevery dayfor 5 daysWon Jim'sweeklyQuizDidn't usethe wordappreciateon a call or inan email?Achieveda 5 onCSATQMscore of100%IOT wasunder 4minutes for awhole weekUsedsharepointto sourcean answerSent themostemails ona weekendResolvedan incidentin onecontactReceived6 WOWticketsDe-escalateda callReducedhold by 10%on thepreviousweekQM scoreabove80%Received acomplimentfrom apassenger

Customer Relations Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used SIOX
  2. Achieved an AHT between 700 & 800 in a week
  3. Achieved email target every day for 5 days
  4. Won Jim's weekly Quiz
  5. Didn't use the word appreciate on a call or in an email?
  6. Achieved a 5 on CSAT
  7. QM score of 100%
  8. IOT was under 4 minutes for a whole week
  9. Used sharepoint to source an answer
  10. Sent the most emails on a weekend
  11. Resolved an incident in one contact
  12. Received 6 WOW tickets
  13. De-escalated a call
  14. Reduced hold by 10% on the previous week
  15. QM score above 80%
  16. Received a compliment from a passenger