(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Resolved an incident in one contact
Sent the most emails on a weekend
Achieved a 5 on CSAT
Received 6 WOW tickets
Used sharepoint to source an answer
IOT was under 4 minutes for a whole week
Received a compliment from a passenger
Used SIOX
QM score of 100%
Didn't use the word appreciate on a call or in an email?