Usedsharepointto sourcean answerIOT wasunder 4minutes for awhole weekAchievedemail targetevery dayfor 5 daysWon Jim'sweeklyQuizResolvedan incidentin onecontactAchieveda 5 onCSATUsedSIOXDidn't usethe wordappreciateon a call or inan email?Reducedhold by 10%on thepreviousweekReceived acomplimentfrom apassengerDe-escalateda callQMscore of100%QM scoreabove80%Sent themostemails ona weekendAchieved anAHTbetween 700& 800 in aweekReceived6 WOWticketsUsedsharepointto sourcean answerIOT wasunder 4minutes for awhole weekAchievedemail targetevery dayfor 5 daysWon Jim'sweeklyQuizResolvedan incidentin onecontactAchieveda 5 onCSATUsedSIOXDidn't usethe wordappreciateon a call or inan email?Reducedhold by 10%on thepreviousweekReceived acomplimentfrom apassengerDe-escalateda callQMscore of100%QM scoreabove80%Sent themostemails ona weekendAchieved anAHTbetween 700& 800 in aweekReceived6 WOWtickets

Customer Relations Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used sharepoint to source an answer
  2. IOT was under 4 minutes for a whole week
  3. Achieved email target every day for 5 days
  4. Won Jim's weekly Quiz
  5. Resolved an incident in one contact
  6. Achieved a 5 on CSAT
  7. Used SIOX
  8. Didn't use the word appreciate on a call or in an email?
  9. Reduced hold by 10% on the previous week
  10. Received a compliment from a passenger
  11. De-escalated a call
  12. QM score of 100%
  13. QM score above 80%
  14. Sent the most emails on a weekend
  15. Achieved an AHT between 700 & 800 in a week
  16. Received 6 WOW tickets