This bingo card has 16 words: Sent the most emails on a weekend, Used SIOX, Won Jim's weekly Quiz, IOT was under 4 minutes for a whole week, QM score of 100%, De-escalated a call, Didn't use the word appreciate on a call or in an email?, Received a compliment from a passenger, QM score above 80%, Achieved email target every day for 5 days, Reduced hold by 10% on the previous week, Achieved an AHT between 700 & 800 in a week, Resolved an incident in one contact, Used sharepoint to source an answer, Received 6 WOW tickets and Achieved a 5 on CSAT.
Customer Relations Bingo | Customer Relations Bingo | BENEFITS BINGO | Curious Bingo | Week one Bingo
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