(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Left feedback on an article
Explained the difference between balance due and reinstatement amount
An agent from Washington lets you know, they are a Washington Agent
Drank a caffeinated beverage to boost your energy
Helped a team member through Skype
Nominated someone on the Shout Out board
Agent chats in asks you to read through a Chat Transcript
Linked a new article for the first time
Agent uses ... in response to you
Locked your desk last night
Created a coverage letter without going into an away status
Explained the difference between Esign and Go Paperless
Agent asks if you can change the due date/draft date of EFT on policy
Resent Go Paperless email without being asked
De-escalated a chat yourself
Brought lunch to work and successfully avoided impulse snack purchases
Agent chats in more than once in a day about the same question
Sent Props to a co-worker
Agent requests a valid lift for a Brightline Block
Denied lifting a Brightline Block for a valid reason
Took 3 chats at once and didn’t go into Away/Complex
Dusted and cleaned up your desk today
Walk agent through process of doing something through bwproducers.com
Agent thanked you for your help and appreciated your efforts
