De-escalateda chatyourselfAgentrequests avalid lift for aBrightlineBlockWalk agentthrough process ofdoing somethingthroughbwproducers.comDusted andcleaned upyour desktodayNominatedsomeone onthe ShoutOut boardAgent chats inmore thanonce in a dayabout thesame questionAgentuses ... inresponseto youLeftfeedbackon anarticleCreated acoverageletter withoutgoing into anaway statusExplained thedifferencebetweenEsign and GoPaperlessDrank acaffeinatedbeverage toboost yourenergyAn agent fromWashington letsyou know, theyare aWashingtonAgentExplained thedifferencebetween balancedue andreinstatementamountResent GoPaperlessemail withoutbeing askedSentProps to aco-workerBrought lunchto work andsuccessfullyavoidedimpulse snackpurchasesDenied liftinga BrightlineBlock for avalid reasonAgent chats inasks you toread through aChatTranscriptLinked anew articlefor the firsttimeLockedyour desklast nightTook 3 chats atonce and didn’tgo intoAway/ComplexAgent asks ifyou can changethe duedate/draft dateof EFT onpolicyAgent thankedyou for yourhelp andappreciatedyour effortsHelped ateammemberthroughSkypeDe-escalateda chatyourselfAgentrequests avalid lift for aBrightlineBlockWalk agentthrough process ofdoing somethingthroughbwproducers.comDusted andcleaned upyour desktodayNominatedsomeone onthe ShoutOut boardAgent chats inmore thanonce in a dayabout thesame questionAgentuses ... inresponseto youLeftfeedbackon anarticleCreated acoverageletter withoutgoing into anaway statusExplained thedifferencebetweenEsign and GoPaperlessDrank acaffeinatedbeverage toboost yourenergyAn agent fromWashington letsyou know, theyare aWashingtonAgentExplained thedifferencebetween balancedue andreinstatementamountResent GoPaperlessemail withoutbeing askedSentProps to aco-workerBrought lunchto work andsuccessfullyavoidedimpulse snackpurchasesDenied liftinga BrightlineBlock for avalid reasonAgent chats inasks you toread through aChatTranscriptLinked anew articlefor the firsttimeLockedyour desklast nightTook 3 chats atonce and didn’tgo intoAway/ComplexAgent asks ifyou can changethe duedate/draft dateof EFT onpolicyAgent thankedyou for yourhelp andappreciatedyour effortsHelped ateammemberthroughSkype

Bristol West Chatters Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalated a chat yourself
  2. Agent requests a valid lift for a Brightline Block
  3. Walk agent through process of doing something through bwproducers.com
  4. Dusted and cleaned up your desk today
  5. Nominated someone on the Shout Out board
  6. Agent chats in more than once in a day about the same question
  7. Agent uses ... in response to you
  8. Left feedback on an article
  9. Created a coverage letter without going into an away status
  10. Explained the difference between Esign and Go Paperless
  11. Drank a caffeinated beverage to boost your energy
  12. An agent from Washington lets you know, they are a Washington Agent
  13. Explained the difference between balance due and reinstatement amount
  14. Resent Go Paperless email without being asked
  15. Sent Props to a co-worker
  16. Brought lunch to work and successfully avoided impulse snack purchases
  17. Denied lifting a Brightline Block for a valid reason
  18. Agent chats in asks you to read through a Chat Transcript
  19. Linked a new article for the first time
  20. Locked your desk last night
  21. Took 3 chats at once and didn’t go into Away/Complex
  22. Agent asks if you can change the due date/draft date of EFT on policy
  23. Agent thanked you for your help and appreciated your efforts
  24. Helped a team member through Skype