(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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An agent from Washington lets you know, they are a Washington Agent
Denied lifting a Brightline Block for a valid reason
Nominated someone on the Shout Out board
Agent asks if you can change the due date/draft date of EFT on policy
De-escalated a chat yourself
Left feedback on an article
Explained the difference between Esign and Go Paperless
Agent chats in more than once in a day about the same question
Explained the difference between balance due and reinstatement amount
Agent chats in asks you to read through a Chat Transcript
Resent Go Paperless email without being asked
Drank a caffeinated beverage to boost your energy
Took 3 chats at once and didn’t go into Away/Complex
Helped a team member through Skype
Agent uses ... in response to you
Dusted and cleaned up your desk today
Created a coverage letter without going into an away status
Agent requests a valid lift for a Brightline Block
Brought lunch to work and successfully avoided impulse snack purchases
Walk agent through process of doing something through bwproducers.com
Linked a new article for the first time
Sent Props to a co-worker
Agent thanked you for your help and appreciated your efforts
