(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Left feedback on an article
Explained the difference between balance due and reinstatement amount
Resent Go Paperless email without being asked
Denied lifting a Brightline Block for a valid reason
Nominated someone on the Shout Out board
Locked your desk last night
Dusted and cleaned up your desk today
De-escalated a chat yourself
Explained the difference between Esign and Go Paperless
Brought lunch to work and successfully avoided impulse snack purchases
Walk agent through process of doing something through bwproducers.com
Agent uses ... in response to you
Drank a caffeinated beverage to boost your energy
Agent chats in more than once in a day about the same question
Agent thanked you for your help and appreciated your efforts
Agent chats in asks you to read through a Chat Transcript
Helped a team member through Skype
Created a coverage letter without going into an away status
Took 3 chats at once and didn’t go into Away/Complex
Agent requests a valid lift for a Brightline Block
Agent asks if you can change the due date/draft date of EFT on policy
An agent from Washington lets you know, they are a Washington Agent
