This bingo card has a free space and 24 words: Brought lunch to work and successfully avoided impulse snack purchases, Sent Props to a co-worker, Dusted and cleaned up your desk today, De-escalated a chat yourself, Nominated someone on the Shout Out board, Drank a caffeinated beverage to boost your energy, Agent chats in asks you to read through a Chat Transcript, Left feedback on an article, Explained the difference between Esign and Go Paperless, Took 3 chats at once and didn’t go into Away/Complex, Agent asks if you can change the due date/draft date of EFT on policy, Explained the difference between balance due and reinstatement amount, Agent uses ... in response to you, An agent from Washington lets you know, they are a Washington Agent, Linked a new article for the first time, Helped a team member through Skype, Agent chats in more than once in a day about the same question, Resent Go Paperless email without being asked, Agent requests a valid lift for a Brightline Block, Walk agent through process of doing something through bwproducers.com, Created a coverage letter without going into an away status, Denied lifting a Brightline Block for a valid reason, Locked your desk last night and Agent thanked you for your help and appreciated your efforts.
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