(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Dusted and cleaned up your desk today
Found a new article and linked it for the first time
De-escalated a call yourself
Needed to explain the NSF Reason: Authorization Decline
Nominated someone on the Shout Out board
Brought lunch to work and successfully avoided impulse snack purchases
Explained Esign and Go Paperless to an Agent
Didn't use extended after call after 3 calls in a row
Locked your desk last night
Caller thanked you for your help and appreciated your efforts
Caller is in line to pick up fast food
Explained a complex billing issue correctly to the caller
Drank a caffeinated beverage to boost your energy
Caller driving vehicle while on the phone with a cancelled policy
Sent Props to a co-worker
SR transferred from previous rep correctly
Finished all of your follow up
Helped an agent upload a document
Caller placed you on hold and enjoyed the hold music
Came in for overtime/did overtime over the weekend
