(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Locked your desk last night
Explained Esign and Go Paperless to an Agent
Nominated someone on the Shout Out board
Found a new article and linked it for the first time
Helped a team member through Skype
Left feedback on an article
Explained a complex billing issue correctly to the caller
Helped an agent upload a document
Needed to explain the NSF Reason: Authorization Decline
Came in for overtime/did overtime over the weekend
Transferred to JC Taylor/gave number to JC Taylor
Dusted and cleaned up your desk today
De-escalated a call yourself
Caller driving vehicle while on the phone with a cancelled policy
Finished all of your follow up
Caller thanked you for your help and appreciated your efforts
Brought lunch to work and successfully avoided impulse snack purchases
Sent Props to a co-worker
Caller is in line to pick up fast food
Drank a caffeinated beverage to boost your energy
Caller placed you on hold and enjoyed the hold music
SR transferred from previous rep correctly
Read through a Chat Transcript
Didn't use extended after call after 3 calls in a row
