(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Didn't use extended after call after 3 calls in a row
Helped an agent upload a document
Drank a caffeinated beverage to boost your energy
Caller driving vehicle while on the phone with a cancelled policy
Finished all of your follow up
Caller thanked you for your help and appreciated your efforts
Brought lunch to work and successfully avoided impulse snack purchases
Came in for overtime/did overtime over the weekend
Read through a Chat Transcript
Nominated someone on the Shout Out board
Caller placed you on hold and enjoyed the hold music
Locked your desk last night
Found a new article and linked it for the first time
Left feedback on an article
Explained a complex billing issue correctly to the caller
Explained Esign and Go Paperless to an Agent
Transferred to JC Taylor/gave number to JC Taylor
Helped a team member through Skype
Sent Props to a co-worker
Caller is in line to pick up fast food
Dusted and cleaned up your desk today
De-escalated a call yourself
Needed to explain the NSF Reason: Authorization Decline
