Found a newarticle andlinked it forthe first timeBrought lunchto work andsuccessfullyavoidedimpulse snackpurchasesHelped anagentupload adocumentTransferredto JCTaylor/gavenumber toJC TaylorNominatedsomeone onthe ShoutOut boardDusted andcleaned upyour desktodayFinishedall of yourfollow upLeftfeedbackon anarticleCame in forovertime/didovertimeover theweekendSRtransferredfrom previousrep correctlyDidn't useextendedafter callafter 3 callsin a rowSentProps to aco-workerExplainedEsign andGoPaperless toan AgentExplained acomplexbilling issuecorrectly tothe callerLockedyour desklast nightReadthrough aChatTranscriptCaller is inline topick upfast foodDrank acaffeinatedbeverage toboost yourenergyNeeded toexplain theNSF Reason:AuthorizationDeclineCaller placedyou on holdand enjoyedthe holdmusicCaller drivingvehicle while onthe phone witha cancelledpolicyCaller thankedyou for yourhelp andappreciatedyour effortsDe-escalateda callyourselfHelped ateammemberthroughSkypeFound a newarticle andlinked it forthe first timeBrought lunchto work andsuccessfullyavoidedimpulse snackpurchasesHelped anagentupload adocumentTransferredto JCTaylor/gavenumber toJC TaylorNominatedsomeone onthe ShoutOut boardDusted andcleaned upyour desktodayFinishedall of yourfollow upLeftfeedbackon anarticleCame in forovertime/didovertimeover theweekendSRtransferredfrom previousrep correctlyDidn't useextendedafter callafter 3 callsin a rowSentProps to aco-workerExplainedEsign andGoPaperless toan AgentExplained acomplexbilling issuecorrectly tothe callerLockedyour desklast nightReadthrough aChatTranscriptCaller is inline topick upfast foodDrank acaffeinatedbeverage toboost yourenergyNeeded toexplain theNSF Reason:AuthorizationDeclineCaller placedyou on holdand enjoyedthe holdmusicCaller drivingvehicle while onthe phone witha cancelledpolicyCaller thankedyou for yourhelp andappreciatedyour effortsDe-escalateda callyourselfHelped ateammemberthroughSkype

Bristol West Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Found a new article and linked it for the first time
  2. Brought lunch to work and successfully avoided impulse snack purchases
  3. Helped an agent upload a document
  4. Transferred to JC Taylor/gave number to JC Taylor
  5. Nominated someone on the Shout Out board
  6. Dusted and cleaned up your desk today
  7. Finished all of your follow up
  8. Left feedback on an article
  9. Came in for overtime/did overtime over the weekend
  10. SR transferred from previous rep correctly
  11. Didn't use extended after call after 3 calls in a row
  12. Sent Props to a co-worker
  13. Explained Esign and Go Paperless to an Agent
  14. Explained a complex billing issue correctly to the caller
  15. Locked your desk last night
  16. Read through a Chat Transcript
  17. Caller is in line to pick up fast food
  18. Drank a caffeinated beverage to boost your energy
  19. Needed to explain the NSF Reason: Authorization Decline
  20. Caller placed you on hold and enjoyed the hold music
  21. Caller driving vehicle while on the phone with a cancelled policy
  22. Caller thanked you for your help and appreciated your efforts
  23. De-escalated a call yourself
  24. Helped a team member through Skype