Drank acaffeinatedbeverage toboost yourenergyExplainedEsign andGoPaperless toan AgentLockedyour desklast nightNeeded toexplain theNSF Reason:AuthorizationDeclineReadthrough aChatTranscriptCaller is inline topick upfast foodLeftfeedbackon anarticleCaller drivingvehicle while onthe phone witha cancelledpolicyFinishedall of yourfollow upDusted andcleaned upyour desktodayCaller thankedyou for yourhelp andappreciatedyour effortsBrought lunchto work andsuccessfullyavoidedimpulse snackpurchasesNominatedsomeone onthe ShoutOut boardTransferredto JCTaylor/gavenumber toJC TaylorDe-escalateda callyourselfSentProps to aco-workerFound a newarticle andlinked it forthe first timeHelped ateammemberthroughSkypeExplained acomplexbilling issuecorrectly tothe callerCaller placedyou on holdand enjoyedthe holdmusicHelped anagentupload adocumentSRtransferredfrom previousrep correctlyDidn't useextendedafter callafter 3 callsin a rowCame in forovertime/didovertimeover theweekendDrank acaffeinatedbeverage toboost yourenergyExplainedEsign andGoPaperless toan AgentLockedyour desklast nightNeeded toexplain theNSF Reason:AuthorizationDeclineReadthrough aChatTranscriptCaller is inline topick upfast foodLeftfeedbackon anarticleCaller drivingvehicle while onthe phone witha cancelledpolicyFinishedall of yourfollow upDusted andcleaned upyour desktodayCaller thankedyou for yourhelp andappreciatedyour effortsBrought lunchto work andsuccessfullyavoidedimpulse snackpurchasesNominatedsomeone onthe ShoutOut boardTransferredto JCTaylor/gavenumber toJC TaylorDe-escalateda callyourselfSentProps to aco-workerFound a newarticle andlinked it forthe first timeHelped ateammemberthroughSkypeExplained acomplexbilling issuecorrectly tothe callerCaller placedyou on holdand enjoyedthe holdmusicHelped anagentupload adocumentSRtransferredfrom previousrep correctlyDidn't useextendedafter callafter 3 callsin a rowCame in forovertime/didovertimeover theweekend

Bristol West Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Drank a caffeinated beverage to boost your energy
  2. Explained Esign and Go Paperless to an Agent
  3. Locked your desk last night
  4. Needed to explain the NSF Reason: Authorization Decline
  5. Read through a Chat Transcript
  6. Caller is in line to pick up fast food
  7. Left feedback on an article
  8. Caller driving vehicle while on the phone with a cancelled policy
  9. Finished all of your follow up
  10. Dusted and cleaned up your desk today
  11. Caller thanked you for your help and appreciated your efforts
  12. Brought lunch to work and successfully avoided impulse snack purchases
  13. Nominated someone on the Shout Out board
  14. Transferred to JC Taylor/gave number to JC Taylor
  15. De-escalated a call yourself
  16. Sent Props to a co-worker
  17. Found a new article and linked it for the first time
  18. Helped a team member through Skype
  19. Explained a complex billing issue correctly to the caller
  20. Caller placed you on hold and enjoyed the hold music
  21. Helped an agent upload a document
  22. SR transferred from previous rep correctly
  23. Didn't use extended after call after 3 calls in a row
  24. Came in for overtime/did overtime over the weekend