(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped an agent upload a document
Caller is in line to pick up fast food
Came in for overtime/did overtime over the weekend
Nominated someone on the Shout Out board
Needed to explain the NSF Reason: Authorization Decline
Caller thanked you for your help and appreciated your efforts
Helped a team member through Skype
Finished all of your follow up
SR transferred from previous rep correctly
Transferred to JC Taylor/gave number to JC Taylor
Explained a complex billing issue correctly to the caller
Dusted and cleaned up your desk today
De-escalated a call yourself
Brought lunch to work and successfully avoided impulse snack purchases
Read through a Chat Transcript
Didn't use extended after call after 3 calls in a row
Caller driving vehicle while on the phone with a cancelled policy
Caller placed you on hold and enjoyed the hold music
Found a new article and linked it for the first time
