Explained acomplexbilling issuecorrectly tothe callerLockedyour desklast nightDrank acaffeinatedbeverage toboost yourenergyDidn't useextendedafter callafter 3 callsin a rowBrought lunchto work andsuccessfullyavoidedimpulse snackpurchasesTransferredto JCTaylor/gavenumber toJC TaylorSRtransferredfrom previousrep correctlyCaller thankedyou for yourhelp andappreciatedyour effortsCaller placedyou on holdand enjoyedthe holdmusicCame in forovertime/didovertimeover theweekendHelped ateammemberthroughSkypeExplainedEsign andGoPaperless toan AgentFound a newarticle andlinked it forthe first timeNominatedsomeone onthe ShoutOut boardSentProps to aco-workerLeftfeedbackon anarticleNeeded toexplain theNSF Reason:AuthorizationDeclineCaller is inline topick upfast foodFinishedall of yourfollow upCaller drivingvehicle while onthe phone witha cancelledpolicyDe-escalateda callyourselfHelped anagentupload adocumentDusted andcleaned upyour desktodayReadthrough aChatTranscriptExplained acomplexbilling issuecorrectly tothe callerLockedyour desklast nightDrank acaffeinatedbeverage toboost yourenergyDidn't useextendedafter callafter 3 callsin a rowBrought lunchto work andsuccessfullyavoidedimpulse snackpurchasesTransferredto JCTaylor/gavenumber toJC TaylorSRtransferredfrom previousrep correctlyCaller thankedyou for yourhelp andappreciatedyour effortsCaller placedyou on holdand enjoyedthe holdmusicCame in forovertime/didovertimeover theweekendHelped ateammemberthroughSkypeExplainedEsign andGoPaperless toan AgentFound a newarticle andlinked it forthe first timeNominatedsomeone onthe ShoutOut boardSentProps to aco-workerLeftfeedbackon anarticleNeeded toexplain theNSF Reason:AuthorizationDeclineCaller is inline topick upfast foodFinishedall of yourfollow upCaller drivingvehicle while onthe phone witha cancelledpolicyDe-escalateda callyourselfHelped anagentupload adocumentDusted andcleaned upyour desktodayReadthrough aChatTranscript

Bristol West Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explained a complex billing issue correctly to the caller
  2. Locked your desk last night
  3. Drank a caffeinated beverage to boost your energy
  4. Didn't use extended after call after 3 calls in a row
  5. Brought lunch to work and successfully avoided impulse snack purchases
  6. Transferred to JC Taylor/gave number to JC Taylor
  7. SR transferred from previous rep correctly
  8. Caller thanked you for your help and appreciated your efforts
  9. Caller placed you on hold and enjoyed the hold music
  10. Came in for overtime/did overtime over the weekend
  11. Helped a team member through Skype
  12. Explained Esign and Go Paperless to an Agent
  13. Found a new article and linked it for the first time
  14. Nominated someone on the Shout Out board
  15. Sent Props to a co-worker
  16. Left feedback on an article
  17. Needed to explain the NSF Reason: Authorization Decline
  18. Caller is in line to pick up fast food
  19. Finished all of your follow up
  20. Caller driving vehicle while on the phone with a cancelled policy
  21. De-escalated a call yourself
  22. Helped an agent upload a document
  23. Dusted and cleaned up your desk today
  24. Read through a Chat Transcript