This bingo card has a free space and 24 words: SR transferred from previous rep correctly, Helped an agent upload a document, Caller placed you on hold and enjoyed the hold music, Explained Esign and Go Paperless to an Agent, Found a new article and linked it for the first time, Caller is in line to pick up fast food, Helped a team member through Skype, Locked your desk last night, Sent Props to a co-worker, Brought lunch to work and successfully avoided impulse snack purchases, Explained a complex billing issue correctly to the caller, Left feedback on an article, Needed to explain the NSF Reason: Authorization Decline, De-escalated a call yourself, Dusted and cleaned up your desk today, Read through a Chat Transcript, Came in for overtime/did overtime over the weekend, Didn't use extended after call after 3 calls in a row, Drank a caffeinated beverage to boost your energy, Caller thanked you for your help and appreciated your efforts, Finished all of your follow up, Nominated someone on the Shout Out board, Caller driving vehicle while on the phone with a cancelled policy and Transferred to JC Taylor/gave number to JC Taylor.
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