(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Use an ownership statement to own call (Seek advice if needed)
No aftercall for entirety of shift
Ask a question in Teams (Cedar City CS general)
Fully complete CG flow on ALL calls for the day
Use the word "Marvelous" on a call
Teach customer how to connect panel to wifi without calling in
Rephrase/restate at beginning of every call
No W/T XFRs to CL unless 100% valid (approved by Supervisor/ Sr. Specialist)
Learn a new thing about your neighbor
Answer a question in Teams (Cedar City CS general)
Send a link for support.vivint.com to the customer's email with customer permission
Mention chat in closing for 3 calls
Learn something new in VivintU
De-escalate a customer/have no escalations for the day
Thank customer for calling in at end of each call
Finish a call with no filler words having been used
Positive push back on tech request
Post a work appropriate joke in Teams (Your team's group chat)
