Complimenteda colleaguefor doing wellon an AA callReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateSpoke to an AAcustomer thatwas excitedabout the newbenefitsReviewedthe new AAJob Aids onthe IntranetReceiveda KUDOSfrom an AAcustomerExplained thenew WIFIdiscount to anAA customerSuccessfullyde-escalatedan AAcustomerSpoke to anAA customerfromCaliforniaReviewedthe AA NewBenefitsFAQ'sWished an AAcustomer safetravels on anupcoming tripSaved an AAcustomer fromclosing theiraccountSpoke to anAAcustomerfrom FloridaSuccessfullyexplained thevalue of thenew AABenefitsReceiveda KUDOSfrom an AAcustomerAdvised an AARed customerabout the newcompanioncertificateSuccessfullyexplained thevalue of thenew AABenefitsExplained theBaggage Feecredit to an AAcustomerWished anAA customerHappyBirthdayExplainedFlightCents to acustomerExpressedenthusiasmabout the newAA benefits toa customerReceiveda KUDOSfrom an AAcustomerSuccessfullyde-escalateda customerfrom any cardprogramHelped acolleaguewith an AAquestionAdvised an AAcustomer whereto review theirReducedMileage AwardsComplimenteda colleaguefor doing wellon an AA callReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateSpoke to an AAcustomer thatwas excitedabout the newbenefitsReviewedthe new AAJob Aids onthe IntranetReceiveda KUDOSfrom an AAcustomerExplained thenew WIFIdiscount to anAA customerSuccessfullyde-escalatedan AAcustomerSpoke to anAA customerfromCaliforniaReviewedthe AA NewBenefitsFAQ'sWished an AAcustomer safetravels on anupcoming tripSaved an AAcustomer fromclosing theiraccountSpoke to anAAcustomerfrom FloridaSuccessfullyexplained thevalue of thenew AABenefitsReceiveda KUDOSfrom an AAcustomerAdvised an AARed customerabout the newcompanioncertificateSuccessfullyexplained thevalue of thenew AABenefitsExplained theBaggage Feecredit to an AAcustomerWished anAA customerHappyBirthdayExplainedFlightCents to acustomerExpressedenthusiasmabout the newAA benefits toa customerReceiveda KUDOSfrom an AAcustomerSuccessfullyde-escalateda customerfrom any cardprogramHelped acolleaguewith an AAquestionAdvised an AAcustomer whereto review theirReducedMileage Awards

American Airlines New Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complimented a colleague for doing well on an AA call
  2. Reviewed the Rewards Tab on an AA account to review a benefits expiration date
  3. Spoke to an AA customer that was excited about the new benefits
  4. Reviewed the new AA Job Aids on the Intranet
  5. Received a KUDOS from an AA customer
  6. Explained the new WIFI discount to an AA customer
  7. Successfully de-escalated an AA customer
  8. Spoke to an AA customer from California
  9. Reviewed the AA New Benefits FAQ's
  10. Wished an AA customer safe travels on an upcoming trip
  11. Saved an AA customer from closing their account
  12. Spoke to an AA customer from Florida
  13. Successfully explained the value of the new AA Benefits
  14. Received a KUDOS from an AA customer
  15. Advised an AA Red customer about the new companion certificate
  16. Successfully explained the value of the new AA Benefits
  17. Explained the Baggage Fee credit to an AA customer
  18. Wished an AA customer Happy Birthday
  19. Explained Flight Cents to a customer
  20. Expressed enthusiasm about the new AA benefits to a customer
  21. Received a KUDOS from an AA customer
  22. Successfully de-escalated a customer from any card program
  23. Helped a colleague with an AA question
  24. Advised an AA customer where to review their Reduced Mileage Awards