Helped acolleaguewith an AAquestionSuccessfullyexplained thevalue of thenew AABenefitsExplained thenew WIFIdiscount to anAA customerReceiveda KUDOSfrom an AAcustomerExplained theBaggage Feecredit to an AAcustomerReviewedthe AA NewBenefitsFAQ'sExplainedFlightCents to acustomerReceiveda KUDOSfrom an AAcustomerComplimenteda colleaguefor doing wellon an AA callSpoke to anAA customerfromCaliforniaReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateAdvised an AARed customerabout the newcompanioncertificateWished anAA customerHappyBirthdaySpoke to an AAcustomer thatwas excitedabout the newbenefitsAdvised an AAcustomer whereto review theirReducedMileage AwardsSuccessfullyde-escalatedan AAcustomerSaved an AAcustomer fromclosing theiraccountSuccessfullyexplained thevalue of thenew AABenefitsExpressedenthusiasmabout the newAA benefits toa customerReceiveda KUDOSfrom an AAcustomerSuccessfullyde-escalateda customerfrom any cardprogramSpoke to anAAcustomerfrom FloridaReviewedthe new AAJob Aids onthe IntranetWished an AAcustomer safetravels on anupcoming tripHelped acolleaguewith an AAquestionSuccessfullyexplained thevalue of thenew AABenefitsExplained thenew WIFIdiscount to anAA customerReceiveda KUDOSfrom an AAcustomerExplained theBaggage Feecredit to an AAcustomerReviewedthe AA NewBenefitsFAQ'sExplainedFlightCents to acustomerReceiveda KUDOSfrom an AAcustomerComplimenteda colleaguefor doing wellon an AA callSpoke to anAA customerfromCaliforniaReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateAdvised an AARed customerabout the newcompanioncertificateWished anAA customerHappyBirthdaySpoke to an AAcustomer thatwas excitedabout the newbenefitsAdvised an AAcustomer whereto review theirReducedMileage AwardsSuccessfullyde-escalatedan AAcustomerSaved an AAcustomer fromclosing theiraccountSuccessfullyexplained thevalue of thenew AABenefitsExpressedenthusiasmabout the newAA benefits toa customerReceiveda KUDOSfrom an AAcustomerSuccessfullyde-escalateda customerfrom any cardprogramSpoke to anAAcustomerfrom FloridaReviewedthe new AAJob Aids onthe IntranetWished an AAcustomer safetravels on anupcoming trip

American Airlines New Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a colleague with an AA question
  2. Successfully explained the value of the new AA Benefits
  3. Explained the new WIFI discount to an AA customer
  4. Received a KUDOS from an AA customer
  5. Explained the Baggage Fee credit to an AA customer
  6. Reviewed the AA New Benefits FAQ's
  7. Explained Flight Cents to a customer
  8. Received a KUDOS from an AA customer
  9. Complimented a colleague for doing well on an AA call
  10. Spoke to an AA customer from California
  11. Reviewed the Rewards Tab on an AA account to review a benefits expiration date
  12. Advised an AA Red customer about the new companion certificate
  13. Wished an AA customer Happy Birthday
  14. Spoke to an AA customer that was excited about the new benefits
  15. Advised an AA customer where to review their Reduced Mileage Awards
  16. Successfully de-escalated an AA customer
  17. Saved an AA customer from closing their account
  18. Successfully explained the value of the new AA Benefits
  19. Expressed enthusiasm about the new AA benefits to a customer
  20. Received a KUDOS from an AA customer
  21. Successfully de-escalated a customer from any card program
  22. Spoke to an AA customer from Florida
  23. Reviewed the new AA Job Aids on the Intranet
  24. Wished an AA customer safe travels on an upcoming trip