Receiveda KUDOSfrom an AAcustomerSpoke to an AAcustomer thatwas excitedabout the newbenefitsSpoke to anAA customerfromCaliforniaWished anAA customerHappyBirthdayExplained theBaggage Feecredit to an AAcustomerAdvised an AARed customerabout the newcompanioncertificateWished an AAcustomer safetravels on anupcoming tripSpoke to anAAcustomerfrom FloridaReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateExpressedenthusiasmabout the newAA benefits toa customerReceiveda KUDOSfrom an AAcustomerSuccessfullyde-escalatedan AAcustomerComplimenteda colleaguefor doing wellon an AA callExplained thenew WIFIdiscount to anAA customerSuccessfullyde-escalateda customerfrom any cardprogramSaved an AAcustomer fromclosing theiraccountHelped acolleaguewith an AAquestionSuccessfullyexplained thevalue of thenew AABenefitsReviewedthe new AAJob Aids onthe IntranetExplainedFlightCents to acustomerAdvised an AAcustomer whereto review theirReducedMileage AwardsSuccessfullyexplained thevalue of thenew AABenefitsReviewedthe AA NewBenefitsFAQ'sReceiveda KUDOSfrom an AAcustomerReceiveda KUDOSfrom an AAcustomerSpoke to an AAcustomer thatwas excitedabout the newbenefitsSpoke to anAA customerfromCaliforniaWished anAA customerHappyBirthdayExplained theBaggage Feecredit to an AAcustomerAdvised an AARed customerabout the newcompanioncertificateWished an AAcustomer safetravels on anupcoming tripSpoke to anAAcustomerfrom FloridaReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateExpressedenthusiasmabout the newAA benefits toa customerReceiveda KUDOSfrom an AAcustomerSuccessfullyde-escalatedan AAcustomerComplimenteda colleaguefor doing wellon an AA callExplained thenew WIFIdiscount to anAA customerSuccessfullyde-escalateda customerfrom any cardprogramSaved an AAcustomer fromclosing theiraccountHelped acolleaguewith an AAquestionSuccessfullyexplained thevalue of thenew AABenefitsReviewedthe new AAJob Aids onthe IntranetExplainedFlightCents to acustomerAdvised an AAcustomer whereto review theirReducedMileage AwardsSuccessfullyexplained thevalue of thenew AABenefitsReviewedthe AA NewBenefitsFAQ'sReceiveda KUDOSfrom an AAcustomer

American Airlines New Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a KUDOS from an AA customer
  2. Spoke to an AA customer that was excited about the new benefits
  3. Spoke to an AA customer from California
  4. Wished an AA customer Happy Birthday
  5. Explained the Baggage Fee credit to an AA customer
  6. Advised an AA Red customer about the new companion certificate
  7. Wished an AA customer safe travels on an upcoming trip
  8. Spoke to an AA customer from Florida
  9. Reviewed the Rewards Tab on an AA account to review a benefits expiration date
  10. Expressed enthusiasm about the new AA benefits to a customer
  11. Received a KUDOS from an AA customer
  12. Successfully de-escalated an AA customer
  13. Complimented a colleague for doing well on an AA call
  14. Explained the new WIFI discount to an AA customer
  15. Successfully de-escalated a customer from any card program
  16. Saved an AA customer from closing their account
  17. Helped a colleague with an AA question
  18. Successfully explained the value of the new AA Benefits
  19. Reviewed the new AA Job Aids on the Intranet
  20. Explained Flight Cents to a customer
  21. Advised an AA customer where to review their Reduced Mileage Awards
  22. Successfully explained the value of the new AA Benefits
  23. Reviewed the AA New Benefits FAQ's
  24. Received a KUDOS from an AA customer