Helped acolleaguewith an AAquestionSpoke to anAA customerfromCaliforniaSpoke to anAAcustomerfrom FloridaReceiveda KUDOSfrom an AAcustomerWished anAA customerHappyBirthdaySuccessfullyde-escalatedan AAcustomerReviewedthe new AAJob Aids onthe IntranetReviewedthe AA NewBenefitsFAQ'sSuccessfullyde-escalateda customerfrom any cardprogramSpoke to an AAcustomer thatwas excitedabout the newbenefitsComplimenteda colleaguefor doing wellon an AA callSaved an AAcustomer fromclosing theiraccountExpressedenthusiasmabout the newAA benefits toa customerReceiveda KUDOSfrom an AAcustomerReceiveda KUDOSfrom an AAcustomerSuccessfullyexplained thevalue of thenew AABenefitsExplained thenew WIFIdiscount to anAA customerExplained theBaggage Feecredit to an AAcustomerWished an AAcustomer safetravels on anupcoming tripExplainedFlightCents to acustomerReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateSuccessfullyexplained thevalue of thenew AABenefitsAdvised an AAcustomer whereto review theirReducedMileage AwardsAdvised an AARed customerabout the newcompanioncertificateHelped acolleaguewith an AAquestionSpoke to anAA customerfromCaliforniaSpoke to anAAcustomerfrom FloridaReceiveda KUDOSfrom an AAcustomerWished anAA customerHappyBirthdaySuccessfullyde-escalatedan AAcustomerReviewedthe new AAJob Aids onthe IntranetReviewedthe AA NewBenefitsFAQ'sSuccessfullyde-escalateda customerfrom any cardprogramSpoke to an AAcustomer thatwas excitedabout the newbenefitsComplimenteda colleaguefor doing wellon an AA callSaved an AAcustomer fromclosing theiraccountExpressedenthusiasmabout the newAA benefits toa customerReceiveda KUDOSfrom an AAcustomerReceiveda KUDOSfrom an AAcustomerSuccessfullyexplained thevalue of thenew AABenefitsExplained thenew WIFIdiscount to anAA customerExplained theBaggage Feecredit to an AAcustomerWished an AAcustomer safetravels on anupcoming tripExplainedFlightCents to acustomerReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateSuccessfullyexplained thevalue of thenew AABenefitsAdvised an AAcustomer whereto review theirReducedMileage AwardsAdvised an AARed customerabout the newcompanioncertificate

American Airlines New Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a colleague with an AA question
  2. Spoke to an AA customer from California
  3. Spoke to an AA customer from Florida
  4. Received a KUDOS from an AA customer
  5. Wished an AA customer Happy Birthday
  6. Successfully de-escalated an AA customer
  7. Reviewed the new AA Job Aids on the Intranet
  8. Reviewed the AA New Benefits FAQ's
  9. Successfully de-escalated a customer from any card program
  10. Spoke to an AA customer that was excited about the new benefits
  11. Complimented a colleague for doing well on an AA call
  12. Saved an AA customer from closing their account
  13. Expressed enthusiasm about the new AA benefits to a customer
  14. Received a KUDOS from an AA customer
  15. Received a KUDOS from an AA customer
  16. Successfully explained the value of the new AA Benefits
  17. Explained the new WIFI discount to an AA customer
  18. Explained the Baggage Fee credit to an AA customer
  19. Wished an AA customer safe travels on an upcoming trip
  20. Explained Flight Cents to a customer
  21. Reviewed the Rewards Tab on an AA account to review a benefits expiration date
  22. Successfully explained the value of the new AA Benefits
  23. Advised an AA customer where to review their Reduced Mileage Awards
  24. Advised an AA Red customer about the new companion certificate