Spoke to an AAcustomer thatwas excitedabout the newbenefitsWished an AAcustomer safetravels on anupcoming tripSuccessfullyexplained thevalue of thenew AABenefitsExplained thenew WIFIdiscount to anAA customerReviewedthe AA NewBenefitsFAQ'sReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateAdvised an AAcustomer whereto review theirReducedMileage AwardsReviewedthe new AAJob Aids onthe IntranetReceiveda KUDOSfrom an AAcustomerSuccessfullyexplained thevalue of thenew AABenefitsHelped acolleaguewith an AAquestionSpoke to anAAcustomerfrom FloridaExplainedFlightCents to acustomerSuccessfullyde-escalateda customerfrom any cardprogramWished anAA customerHappyBirthdaySuccessfullyde-escalatedan AAcustomerExpressedenthusiasmabout the newAA benefits toa customerSpoke to anAA customerfromCaliforniaExplained theBaggage Feecredit to an AAcustomerReceiveda KUDOSfrom an AAcustomerComplimenteda colleaguefor doing wellon an AA callAdvised an AARed customerabout the newcompanioncertificateSaved an AAcustomer fromclosing theiraccountReceiveda KUDOSfrom an AAcustomerSpoke to an AAcustomer thatwas excitedabout the newbenefitsWished an AAcustomer safetravels on anupcoming tripSuccessfullyexplained thevalue of thenew AABenefitsExplained thenew WIFIdiscount to anAA customerReviewedthe AA NewBenefitsFAQ'sReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateAdvised an AAcustomer whereto review theirReducedMileage AwardsReviewedthe new AAJob Aids onthe IntranetReceiveda KUDOSfrom an AAcustomerSuccessfullyexplained thevalue of thenew AABenefitsHelped acolleaguewith an AAquestionSpoke to anAAcustomerfrom FloridaExplainedFlightCents to acustomerSuccessfullyde-escalateda customerfrom any cardprogramWished anAA customerHappyBirthdaySuccessfullyde-escalatedan AAcustomerExpressedenthusiasmabout the newAA benefits toa customerSpoke to anAA customerfromCaliforniaExplained theBaggage Feecredit to an AAcustomerReceiveda KUDOSfrom an AAcustomerComplimenteda colleaguefor doing wellon an AA callAdvised an AARed customerabout the newcompanioncertificateSaved an AAcustomer fromclosing theiraccountReceiveda KUDOSfrom an AAcustomer

American Airlines New Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to an AA customer that was excited about the new benefits
  2. Wished an AA customer safe travels on an upcoming trip
  3. Successfully explained the value of the new AA Benefits
  4. Explained the new WIFI discount to an AA customer
  5. Reviewed the AA New Benefits FAQ's
  6. Reviewed the Rewards Tab on an AA account to review a benefits expiration date
  7. Advised an AA customer where to review their Reduced Mileage Awards
  8. Reviewed the new AA Job Aids on the Intranet
  9. Received a KUDOS from an AA customer
  10. Successfully explained the value of the new AA Benefits
  11. Helped a colleague with an AA question
  12. Spoke to an AA customer from Florida
  13. Explained Flight Cents to a customer
  14. Successfully de-escalated a customer from any card program
  15. Wished an AA customer Happy Birthday
  16. Successfully de-escalated an AA customer
  17. Expressed enthusiasm about the new AA benefits to a customer
  18. Spoke to an AA customer from California
  19. Explained the Baggage Fee credit to an AA customer
  20. Received a KUDOS from an AA customer
  21. Complimented a colleague for doing well on an AA call
  22. Advised an AA Red customer about the new companion certificate
  23. Saved an AA customer from closing their account
  24. Received a KUDOS from an AA customer