Advised an AARed customerabout the newcompanioncertificateWished anAA customerHappyBirthdaySuccessfullyde-escalateda customerfrom any cardprogramExplainedFlightCents to acustomerHelped acolleaguewith an AAquestionSpoke to anAAcustomerfrom FloridaSuccessfullyexplained thevalue of thenew AABenefitsAdvised an AAcustomer whereto review theirReducedMileage AwardsSpoke to an AAcustomer thatwas excitedabout the newbenefitsReviewedthe AA NewBenefitsFAQ'sExplained theBaggage Feecredit to an AAcustomerReceiveda KUDOSfrom an AAcustomerSuccessfullyexplained thevalue of thenew AABenefitsSuccessfullyde-escalatedan AAcustomerReviewedthe new AAJob Aids onthe IntranetReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateExpressedenthusiasmabout the newAA benefits toa customerSpoke to anAA customerfromCaliforniaWished an AAcustomer safetravels on anupcoming tripSaved an AAcustomer fromclosing theiraccountReceiveda KUDOSfrom an AAcustomerExplained thenew WIFIdiscount to anAA customerComplimenteda colleaguefor doing wellon an AA callReceiveda KUDOSfrom an AAcustomerAdvised an AARed customerabout the newcompanioncertificateWished anAA customerHappyBirthdaySuccessfullyde-escalateda customerfrom any cardprogramExplainedFlightCents to acustomerHelped acolleaguewith an AAquestionSpoke to anAAcustomerfrom FloridaSuccessfullyexplained thevalue of thenew AABenefitsAdvised an AAcustomer whereto review theirReducedMileage AwardsSpoke to an AAcustomer thatwas excitedabout the newbenefitsReviewedthe AA NewBenefitsFAQ'sExplained theBaggage Feecredit to an AAcustomerReceiveda KUDOSfrom an AAcustomerSuccessfullyexplained thevalue of thenew AABenefitsSuccessfullyde-escalatedan AAcustomerReviewedthe new AAJob Aids onthe IntranetReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateExpressedenthusiasmabout the newAA benefits toa customerSpoke to anAA customerfromCaliforniaWished an AAcustomer safetravels on anupcoming tripSaved an AAcustomer fromclosing theiraccountReceiveda KUDOSfrom an AAcustomerExplained thenew WIFIdiscount to anAA customerComplimenteda colleaguefor doing wellon an AA callReceiveda KUDOSfrom an AAcustomer

American Airlines New Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Advised an AA Red customer about the new companion certificate
  2. Wished an AA customer Happy Birthday
  3. Successfully de-escalated a customer from any card program
  4. Explained Flight Cents to a customer
  5. Helped a colleague with an AA question
  6. Spoke to an AA customer from Florida
  7. Successfully explained the value of the new AA Benefits
  8. Advised an AA customer where to review their Reduced Mileage Awards
  9. Spoke to an AA customer that was excited about the new benefits
  10. Reviewed the AA New Benefits FAQ's
  11. Explained the Baggage Fee credit to an AA customer
  12. Received a KUDOS from an AA customer
  13. Successfully explained the value of the new AA Benefits
  14. Successfully de-escalated an AA customer
  15. Reviewed the new AA Job Aids on the Intranet
  16. Reviewed the Rewards Tab on an AA account to review a benefits expiration date
  17. Expressed enthusiasm about the new AA benefits to a customer
  18. Spoke to an AA customer from California
  19. Wished an AA customer safe travels on an upcoming trip
  20. Saved an AA customer from closing their account
  21. Received a KUDOS from an AA customer
  22. Explained the new WIFI discount to an AA customer
  23. Complimented a colleague for doing well on an AA call
  24. Received a KUDOS from an AA customer