Successfullyexplained thevalue of thenew AABenefitsAdvised an AARed customerabout the newcompanioncertificateWished an AAcustomer safetravels on anupcoming tripWished anAA customerHappyBirthdayReceiveda KUDOSfrom an AAcustomerReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateSuccessfullyexplained thevalue of thenew AABenefitsAdvised an AAcustomer whereto review theirReducedMileage AwardsSuccessfullyde-escalateda customerfrom any cardprogramExplainedFlightCents to acustomerHelped acolleaguewith an AAquestionExplained thenew WIFIdiscount to anAA customerSuccessfullyde-escalatedan AAcustomerExplained theBaggage Feecredit to an AAcustomerSaved an AAcustomer fromclosing theiraccountReviewedthe AA NewBenefitsFAQ'sExpressedenthusiasmabout the newAA benefits toa customerReviewedthe new AAJob Aids onthe IntranetSpoke to anAAcustomerfrom FloridaReceiveda KUDOSfrom an AAcustomerComplimenteda colleaguefor doing wellon an AA callSpoke to anAA customerfromCaliforniaSpoke to an AAcustomer thatwas excitedabout the newbenefitsReceiveda KUDOSfrom an AAcustomerSuccessfullyexplained thevalue of thenew AABenefitsAdvised an AARed customerabout the newcompanioncertificateWished an AAcustomer safetravels on anupcoming tripWished anAA customerHappyBirthdayReceiveda KUDOSfrom an AAcustomerReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateSuccessfullyexplained thevalue of thenew AABenefitsAdvised an AAcustomer whereto review theirReducedMileage AwardsSuccessfullyde-escalateda customerfrom any cardprogramExplainedFlightCents to acustomerHelped acolleaguewith an AAquestionExplained thenew WIFIdiscount to anAA customerSuccessfullyde-escalatedan AAcustomerExplained theBaggage Feecredit to an AAcustomerSaved an AAcustomer fromclosing theiraccountReviewedthe AA NewBenefitsFAQ'sExpressedenthusiasmabout the newAA benefits toa customerReviewedthe new AAJob Aids onthe IntranetSpoke to anAAcustomerfrom FloridaReceiveda KUDOSfrom an AAcustomerComplimenteda colleaguefor doing wellon an AA callSpoke to anAA customerfromCaliforniaSpoke to an AAcustomer thatwas excitedabout the newbenefitsReceiveda KUDOSfrom an AAcustomer

American Airlines New Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successfully explained the value of the new AA Benefits
  2. Advised an AA Red customer about the new companion certificate
  3. Wished an AA customer safe travels on an upcoming trip
  4. Wished an AA customer Happy Birthday
  5. Received a KUDOS from an AA customer
  6. Reviewed the Rewards Tab on an AA account to review a benefits expiration date
  7. Successfully explained the value of the new AA Benefits
  8. Advised an AA customer where to review their Reduced Mileage Awards
  9. Successfully de-escalated a customer from any card program
  10. Explained Flight Cents to a customer
  11. Helped a colleague with an AA question
  12. Explained the new WIFI discount to an AA customer
  13. Successfully de-escalated an AA customer
  14. Explained the Baggage Fee credit to an AA customer
  15. Saved an AA customer from closing their account
  16. Reviewed the AA New Benefits FAQ's
  17. Expressed enthusiasm about the new AA benefits to a customer
  18. Reviewed the new AA Job Aids on the Intranet
  19. Spoke to an AA customer from Florida
  20. Received a KUDOS from an AA customer
  21. Complimented a colleague for doing well on an AA call
  22. Spoke to an AA customer from California
  23. Spoke to an AA customer that was excited about the new benefits
  24. Received a KUDOS from an AA customer