Wished an AAcustomer safetravels on anupcoming tripReceiveda KUDOSfrom an AAcustomerReviewedthe new AAJob Aids onthe IntranetReviewedthe AA NewBenefitsFAQ'sWished anAA customerHappyBirthdayAdvised an AARed customerabout the newcompanioncertificateSpoke to an AAcustomer thatwas excitedabout the newbenefitsReceiveda KUDOSfrom an AAcustomerSuccessfullyexplained thevalue of thenew AABenefitsSpoke to anAAcustomerfrom FloridaExplainedFlightCents to acustomerExplained thenew WIFIdiscount to anAA customerSaved an AAcustomer fromclosing theiraccountExpressedenthusiasmabout the newAA benefits toa customerReceiveda KUDOSfrom an AAcustomerReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateSuccessfullyde-escalateda customerfrom any cardprogramSpoke to anAA customerfromCaliforniaSuccessfullyde-escalatedan AAcustomerHelped acolleaguewith an AAquestionExplained theBaggage Feecredit to an AAcustomerSuccessfullyexplained thevalue of thenew AABenefitsAdvised an AAcustomer whereto review theirReducedMileage AwardsComplimenteda colleaguefor doing wellon an AA callWished an AAcustomer safetravels on anupcoming tripReceiveda KUDOSfrom an AAcustomerReviewedthe new AAJob Aids onthe IntranetReviewedthe AA NewBenefitsFAQ'sWished anAA customerHappyBirthdayAdvised an AARed customerabout the newcompanioncertificateSpoke to an AAcustomer thatwas excitedabout the newbenefitsReceiveda KUDOSfrom an AAcustomerSuccessfullyexplained thevalue of thenew AABenefitsSpoke to anAAcustomerfrom FloridaExplainedFlightCents to acustomerExplained thenew WIFIdiscount to anAA customerSaved an AAcustomer fromclosing theiraccountExpressedenthusiasmabout the newAA benefits toa customerReceiveda KUDOSfrom an AAcustomerReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateSuccessfullyde-escalateda customerfrom any cardprogramSpoke to anAA customerfromCaliforniaSuccessfullyde-escalatedan AAcustomerHelped acolleaguewith an AAquestionExplained theBaggage Feecredit to an AAcustomerSuccessfullyexplained thevalue of thenew AABenefitsAdvised an AAcustomer whereto review theirReducedMileage AwardsComplimenteda colleaguefor doing wellon an AA call

American Airlines New Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wished an AA customer safe travels on an upcoming trip
  2. Received a KUDOS from an AA customer
  3. Reviewed the new AA Job Aids on the Intranet
  4. Reviewed the AA New Benefits FAQ's
  5. Wished an AA customer Happy Birthday
  6. Advised an AA Red customer about the new companion certificate
  7. Spoke to an AA customer that was excited about the new benefits
  8. Received a KUDOS from an AA customer
  9. Successfully explained the value of the new AA Benefits
  10. Spoke to an AA customer from Florida
  11. Explained Flight Cents to a customer
  12. Explained the new WIFI discount to an AA customer
  13. Saved an AA customer from closing their account
  14. Expressed enthusiasm about the new AA benefits to a customer
  15. Received a KUDOS from an AA customer
  16. Reviewed the Rewards Tab on an AA account to review a benefits expiration date
  17. Successfully de-escalated a customer from any card program
  18. Spoke to an AA customer from California
  19. Successfully de-escalated an AA customer
  20. Helped a colleague with an AA question
  21. Explained the Baggage Fee credit to an AA customer
  22. Successfully explained the value of the new AA Benefits
  23. Advised an AA customer where to review their Reduced Mileage Awards
  24. Complimented a colleague for doing well on an AA call