Explained thenew WIFIdiscount to anAA customerAdvised an AAcustomer whereto review theirReducedMileage AwardsComplimenteda colleaguefor doing wellon an AA callReceiveda KUDOSfrom an AAcustomerExplainedFlightCents to acustomerWished an AAcustomer safetravels on anupcoming tripExpressedenthusiasmabout the newAA benefits toa customerSuccessfullyexplained thevalue of thenew AABenefitsHelped acolleaguewith an AAquestionReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateSuccessfullyexplained thevalue of thenew AABenefitsSuccessfullyde-escalateda customerfrom any cardprogramSpoke to an AAcustomer thatwas excitedabout the newbenefitsReviewedthe new AAJob Aids onthe IntranetReceiveda KUDOSfrom an AAcustomerExplained theBaggage Feecredit to an AAcustomerWished anAA customerHappyBirthdaySaved an AAcustomer fromclosing theiraccountSpoke to anAA customerfromCaliforniaAdvised an AARed customerabout the newcompanioncertificateReviewedthe AA NewBenefitsFAQ'sReceiveda KUDOSfrom an AAcustomerSuccessfullyde-escalatedan AAcustomerSpoke to anAAcustomerfrom FloridaExplained thenew WIFIdiscount to anAA customerAdvised an AAcustomer whereto review theirReducedMileage AwardsComplimenteda colleaguefor doing wellon an AA callReceiveda KUDOSfrom an AAcustomerExplainedFlightCents to acustomerWished an AAcustomer safetravels on anupcoming tripExpressedenthusiasmabout the newAA benefits toa customerSuccessfullyexplained thevalue of thenew AABenefitsHelped acolleaguewith an AAquestionReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateSuccessfullyexplained thevalue of thenew AABenefitsSuccessfullyde-escalateda customerfrom any cardprogramSpoke to an AAcustomer thatwas excitedabout the newbenefitsReviewedthe new AAJob Aids onthe IntranetReceiveda KUDOSfrom an AAcustomerExplained theBaggage Feecredit to an AAcustomerWished anAA customerHappyBirthdaySaved an AAcustomer fromclosing theiraccountSpoke to anAA customerfromCaliforniaAdvised an AARed customerabout the newcompanioncertificateReviewedthe AA NewBenefitsFAQ'sReceiveda KUDOSfrom an AAcustomerSuccessfullyde-escalatedan AAcustomerSpoke to anAAcustomerfrom Florida

American Airlines New Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explained the new WIFI discount to an AA customer
  2. Advised an AA customer where to review their Reduced Mileage Awards
  3. Complimented a colleague for doing well on an AA call
  4. Received a KUDOS from an AA customer
  5. Explained Flight Cents to a customer
  6. Wished an AA customer safe travels on an upcoming trip
  7. Expressed enthusiasm about the new AA benefits to a customer
  8. Successfully explained the value of the new AA Benefits
  9. Helped a colleague with an AA question
  10. Reviewed the Rewards Tab on an AA account to review a benefits expiration date
  11. Successfully explained the value of the new AA Benefits
  12. Successfully de-escalated a customer from any card program
  13. Spoke to an AA customer that was excited about the new benefits
  14. Reviewed the new AA Job Aids on the Intranet
  15. Received a KUDOS from an AA customer
  16. Explained the Baggage Fee credit to an AA customer
  17. Wished an AA customer Happy Birthday
  18. Saved an AA customer from closing their account
  19. Spoke to an AA customer from California
  20. Advised an AA Red customer about the new companion certificate
  21. Reviewed the AA New Benefits FAQ's
  22. Received a KUDOS from an AA customer
  23. Successfully de-escalated an AA customer
  24. Spoke to an AA customer from Florida