Explained theBaggage Feecredit to an AAcustomerExplainedFlightCents to acustomerReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateSuccessfullyde-escalatedan AAcustomerReceiveda KUDOSfrom an AAcustomerSaved an AAcustomer fromclosing theiraccountSpoke to an AAcustomer thatwas excitedabout the newbenefitsReviewedthe AA NewBenefitsFAQ'sWished an AAcustomer safetravels on anupcoming tripSuccessfullyde-escalateda customerfrom any cardprogramReceiveda KUDOSfrom an AAcustomerAdvised an AARed customerabout the newcompanioncertificateExpressedenthusiasmabout the newAA benefits toa customerComplimenteda colleaguefor doing wellon an AA callHelped acolleaguewith an AAquestionSpoke to anAAcustomerfrom FloridaAdvised an AAcustomer whereto review theirReducedMileage AwardsSuccessfullyexplained thevalue of thenew AABenefitsReceiveda KUDOSfrom an AAcustomerReviewedthe new AAJob Aids onthe IntranetWished anAA customerHappyBirthdaySuccessfullyexplained thevalue of thenew AABenefitsExplained thenew WIFIdiscount to anAA customerSpoke to anAA customerfromCaliforniaExplained theBaggage Feecredit to an AAcustomerExplainedFlightCents to acustomerReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateSuccessfullyde-escalatedan AAcustomerReceiveda KUDOSfrom an AAcustomerSaved an AAcustomer fromclosing theiraccountSpoke to an AAcustomer thatwas excitedabout the newbenefitsReviewedthe AA NewBenefitsFAQ'sWished an AAcustomer safetravels on anupcoming tripSuccessfullyde-escalateda customerfrom any cardprogramReceiveda KUDOSfrom an AAcustomerAdvised an AARed customerabout the newcompanioncertificateExpressedenthusiasmabout the newAA benefits toa customerComplimenteda colleaguefor doing wellon an AA callHelped acolleaguewith an AAquestionSpoke to anAAcustomerfrom FloridaAdvised an AAcustomer whereto review theirReducedMileage AwardsSuccessfullyexplained thevalue of thenew AABenefitsReceiveda KUDOSfrom an AAcustomerReviewedthe new AAJob Aids onthe IntranetWished anAA customerHappyBirthdaySuccessfullyexplained thevalue of thenew AABenefitsExplained thenew WIFIdiscount to anAA customerSpoke to anAA customerfromCalifornia

American Airlines New Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explained the Baggage Fee credit to an AA customer
  2. Explained Flight Cents to a customer
  3. Reviewed the Rewards Tab on an AA account to review a benefits expiration date
  4. Successfully de-escalated an AA customer
  5. Received a KUDOS from an AA customer
  6. Saved an AA customer from closing their account
  7. Spoke to an AA customer that was excited about the new benefits
  8. Reviewed the AA New Benefits FAQ's
  9. Wished an AA customer safe travels on an upcoming trip
  10. Successfully de-escalated a customer from any card program
  11. Received a KUDOS from an AA customer
  12. Advised an AA Red customer about the new companion certificate
  13. Expressed enthusiasm about the new AA benefits to a customer
  14. Complimented a colleague for doing well on an AA call
  15. Helped a colleague with an AA question
  16. Spoke to an AA customer from Florida
  17. Advised an AA customer where to review their Reduced Mileage Awards
  18. Successfully explained the value of the new AA Benefits
  19. Received a KUDOS from an AA customer
  20. Reviewed the new AA Job Aids on the Intranet
  21. Wished an AA customer Happy Birthday
  22. Successfully explained the value of the new AA Benefits
  23. Explained the new WIFI discount to an AA customer
  24. Spoke to an AA customer from California