Explained thenew WIFIdiscount to anAA customerReviewedthe new AAJob Aids onthe IntranetSuccessfullyexplained thevalue of thenew AABenefitsSuccessfullyde-escalatedan AAcustomerReviewedthe AA NewBenefitsFAQ'sSuccessfullyexplained thevalue of thenew AABenefitsReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateHelped acolleaguewith an AAquestionWished anAA customerHappyBirthdaySaved an AAcustomer fromclosing theiraccountReceiveda KUDOSfrom an AAcustomerAdvised an AAcustomer whereto review theirReducedMileage AwardsAdvised an AARed customerabout the newcompanioncertificateSpoke to an AAcustomer thatwas excitedabout the newbenefitsComplimenteda colleaguefor doing wellon an AA callSpoke to anAAcustomerfrom FloridaSpoke to anAA customerfromCaliforniaReceiveda KUDOSfrom an AAcustomerReceiveda KUDOSfrom an AAcustomerWished an AAcustomer safetravels on anupcoming tripExplained theBaggage Feecredit to an AAcustomerExpressedenthusiasmabout the newAA benefits toa customerExplainedFlightCents to acustomerSuccessfullyde-escalateda customerfrom any cardprogramExplained thenew WIFIdiscount to anAA customerReviewedthe new AAJob Aids onthe IntranetSuccessfullyexplained thevalue of thenew AABenefitsSuccessfullyde-escalatedan AAcustomerReviewedthe AA NewBenefitsFAQ'sSuccessfullyexplained thevalue of thenew AABenefitsReviewed theRewards Tab onan AA account toreview a benefitsexpiration dateHelped acolleaguewith an AAquestionWished anAA customerHappyBirthdaySaved an AAcustomer fromclosing theiraccountReceiveda KUDOSfrom an AAcustomerAdvised an AAcustomer whereto review theirReducedMileage AwardsAdvised an AARed customerabout the newcompanioncertificateSpoke to an AAcustomer thatwas excitedabout the newbenefitsComplimenteda colleaguefor doing wellon an AA callSpoke to anAAcustomerfrom FloridaSpoke to anAA customerfromCaliforniaReceiveda KUDOSfrom an AAcustomerReceiveda KUDOSfrom an AAcustomerWished an AAcustomer safetravels on anupcoming tripExplained theBaggage Feecredit to an AAcustomerExpressedenthusiasmabout the newAA benefits toa customerExplainedFlightCents to acustomerSuccessfullyde-escalateda customerfrom any cardprogram

American Airlines New Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explained the new WIFI discount to an AA customer
  2. Reviewed the new AA Job Aids on the Intranet
  3. Successfully explained the value of the new AA Benefits
  4. Successfully de-escalated an AA customer
  5. Reviewed the AA New Benefits FAQ's
  6. Successfully explained the value of the new AA Benefits
  7. Reviewed the Rewards Tab on an AA account to review a benefits expiration date
  8. Helped a colleague with an AA question
  9. Wished an AA customer Happy Birthday
  10. Saved an AA customer from closing their account
  11. Received a KUDOS from an AA customer
  12. Advised an AA customer where to review their Reduced Mileage Awards
  13. Advised an AA Red customer about the new companion certificate
  14. Spoke to an AA customer that was excited about the new benefits
  15. Complimented a colleague for doing well on an AA call
  16. Spoke to an AA customer from Florida
  17. Spoke to an AA customer from California
  18. Received a KUDOS from an AA customer
  19. Received a KUDOS from an AA customer
  20. Wished an AA customer safe travels on an upcoming trip
  21. Explained the Baggage Fee credit to an AA customer
  22. Expressed enthusiasm about the new AA benefits to a customer
  23. Explained Flight Cents to a customer
  24. Successfully de-escalated a customer from any card program