This bingo card has a free space and 24 words: Successfully de-escalated an AA customer, Explained Flight Cents to a customer, Spoke to an AA customer from California, Spoke to an AA customer that was excited about the new benefits, Reviewed the new AA Job Aids on the Intranet, Reviewed the AA New Benefits FAQ's, Advised an AA Red customer about the new companion certificate, Successfully explained the value of the new AA Benefits, Reviewed the Rewards Tab on an AA account to review a benefits expiration date, Spoke to an AA customer from Florida, Wished an AA customer safe travels on an upcoming trip, Wished an AA customer Happy Birthday, Received a KUDOS from an AA customer, Successfully de-escalated a customer from any card program, Helped a colleague with an AA question, Explained the Baggage Fee credit to an AA customer, Expressed enthusiasm about the new AA benefits to a customer, Successfully explained the value of the new AA Benefits, Saved an AA customer from closing their account, Received a KUDOS from an AA customer, Complimented a colleague for doing well on an AA call, Explained the new WIFI discount to an AA customer, Advised an AA customer where to review their Reduced Mileage Awards and Received a KUDOS from an AA customer.
⚠ This card has duplicate items: Successfully explained the value of the new AA Benefits (2), Received a KUDOS from an AA customer (3)
Cloud Ops Bingo | Customer Contact Centre - Sales Focus | HOMER | Customer Service Bingo | BAM MINGO
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