(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Send Props or positive feedback
Came in for
overtime/did
overtime
over the
weekend
Process Copy Quote
Assist with side-Skype/ Walk-Up
Log into Oracle Chat
Submit a training opportunity
Drank a
caffeinated
beverage to
boost your
energy
Provide rep with a successful de-escalation opportunity
Process a rush DMV request
Track 10 calls in a row
Provide rep with a successful de-escalation opportunity
Nominated
someone on
the Shout
Out board
Process an item from the Mail-In
Correct / Void a payment
Crier
Caller
placed you
on hold and
enjoyed the
hold music
Send an agent’s commissions statement
Go to break on time
Take an escalation
Complete follow up from the day before
Yeller
Caller thanked
you for your
help and
appreciated
your efforts
