(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Yeller
Correct / Void a payment
Process a rush DMV request
Came in for
overtime/did
overtime
over the
weekend
Send Props or positive feedback
Assist with side-Skype/ Walk-Up
Take an escalation
Caller thanked
you for your
help and
appreciated
your efforts
Go to break on time
Provide rep with a successful de-escalation opportunity
Track 10 calls in a row
Process an item from the Mail-In
Submit a training opportunity
Log into Oracle Chat
Crier
Nominated
someone on
the Shout
Out board
Send an agent’s commissions statement
Read
through a
Chat
Transcript
Process Copy Quote
Drank a
caffeinated
beverage to
boost your
energy
Caller
placed you
on hold and
enjoyed the
hold music
Provide rep with a successful de-escalation opportunity
