(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provide rep with a successful de-escalation opportunity
Caller thanked
you for your
help and
appreciated
your efforts
Provide rep with a successful de-escalation opportunity
Nominated
someone on
the Shout
Out board
Process an item from the Mail-In
Yeller
Complete follow up from the day before
Submit a training opportunity
Caller
placed you
on hold and
enjoyed the
hold music
Process a rush DMV request
Came in for
overtime/did
overtime
over the
weekend
