(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller thanked
you for your
help and
appreciated
your efforts
Caller
placed you
on hold and
enjoyed the
hold music
Complete follow up from the day before
Came in for
overtime/did
overtime
over the
weekend
Drank a
caffeinated
beverage to
boost your
energy
Go to break on time
Assist with side-Skype/ Walk-Up
Take an escalation
Send an agent’s commissions statement
Log into Oracle Chat
Provide rep with a successful de-escalation opportunity
Process a rush DMV request
Send Props or positive feedback
Process an item from the Mail-In
Submit a training opportunity
Sent a QC out
Provide rep with a successful de-escalation opportunity
