This bingo card has a free space and 24 words: Take an escalation, Process Copy Quote, Submit a training opportunity, Send Props or positive feedback, Provide rep with a successful de-escalation opportunity, Provide rep with a successful de-escalation opportunity, Process a rush DMV request, Send an agent’s commissions statement, Complete follow up from the day before, Process an item from the Mail-In, Yeller, Assist with side-Skype/ Walk-Up, Go to break on time, Crier, Track 10 calls in a row, Log into Oracle Chat, Correct / Void a payment, Sent a QC out, Read through a Chat Transcript, Caller placed you on hold and enjoyed the hold music, Nominated someone on the Shout Out board, Caller thanked you for your help and appreciated your efforts, Came in for overtime/did overtime over the weekend and Drank a caffeinated beverage to boost your energy.
⚠ This card has duplicate items: Provide rep with a successful de-escalation opportunity (2)
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