(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Oh no that is awful, Can you tell me a little more about it, please
That would frustrate me, too.
I hear you're concerned about your APR
I can understand how paying more then you meant to would be concerning.
I hear you're upset regarding your dispute being rebilled
I know it's frustrating when your system isn't working making those payment, we are here to help
I definitely can understand the concern with the deferred interest promotion expiring.
I understand how frustrating it is calling in multiple times to resolve your issue
I heard you're upset regarding (create your own situation)
I understand this is difficult please give me the opportunity to resolve this issue for you
I am so sorry you had difficulty with the IVR making your payment
I would be upset regarding that if I were you as well
What I’m currently doing to help you is
Congratulations on getting married
Thank you for giving me all that information (base agent
It sounds like things are going well for you congratulations
I'm sorry you had difficultly using your card I can understand that would be upsetting.
You’re absolutely correct, I am sorry that happen to you Mr/Mrs ….
Thank you very much for bringing this to our attention, so that we can deal with this immediately
I totally understand your concern regarding that late fee.
Im so sorry you had to call back again about (situation)
We will help you get this issue resolved right away
If I were in your position, I would feel the same way.