NNECall"This isridiculous"CarrierbeingpushyAnotherdepartmentdoesn't knowsomethingthey should"Do youknow whenthis will befixed?"Ticket is with acarrier and wedon't haveupdates fromthem to givecustomerHangs upon youwhile onhold"Can weget thissped upany?"Doesn't havecorrectinformation foridentifying thetroubleline/circuitOnavailablestatus for40+ minutesPhisherNeed callexamples"I calledthis in[amount oftime] ago!"Another teamtries to transferyou a call thatdoesn't go toyou"Do you knowwhen a techwill be out" ina place wedon't scheduleTrying toescalateon theinitial callWantstechexpeditedNot aCCIcustomer"We'relosing[lots of]money"Call should'vegone toanother teambut they're notinCan'tbeverifiedCalls andhangs upimmediately10+people onavailableCalling withinthe first hourlooking forupdate on aticketShould'vecalled811Severenoise whiletalking withcustomer5+customerswaiting inqueue"This is abusiness!"You don'tknowsomethingyou should6+ minutelongestwait inqueuePushbackfromanotherteamDeadairRefusing totroubleshoot"We've beendown for[amount oftime] now"NNECall"This isridiculous"CarrierbeingpushyAnotherdepartmentdoesn't knowsomethingthey should"Do youknow whenthis will befixed?"Ticket is with acarrier and wedon't haveupdates fromthem to givecustomerHangs upon youwhile onhold"Can weget thissped upany?"Doesn't havecorrectinformation foridentifying thetroubleline/circuitOnavailablestatus for40+ minutesPhisherNeed callexamples"I calledthis in[amount oftime] ago!"Another teamtries to transferyou a call thatdoesn't go toyou"Do you knowwhen a techwill be out" ina place wedon't scheduleTrying toescalateon theinitial callWantstechexpeditedNot aCCIcustomer"We'relosing[lots of]money"Call should'vegone toanother teambut they're notinCan'tbeverifiedCalls andhangs upimmediately10+people onavailableCalling withinthe first hourlooking forupdate on aticketShould'vecalled811Severenoise whiletalking withcustomer5+customerswaiting inqueue"This is abusiness!"You don'tknowsomethingyou should6+ minutelongestwait inqueuePushbackfromanotherteamDeadairRefusing totroubleshoot"We've beendown for[amount oftime] now"

Call Bingo V1.2.1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NNE Call
  2. "This is ridiculous"
  3. Carrier being pushy
  4. Another department doesn't know something they should
  5. "Do you know when this will be fixed?"
  6. Ticket is with a carrier and we don't have updates from them to give customer
  7. Hangs up on you while on hold
  8. "Can we get this sped up any?"
  9. Doesn't have correct information for identifying the trouble line/circuit
  10. On available status for 40+ minutes
  11. Phisher
  12. Need call examples
  13. "I called this in [amount of time] ago!"
  14. Another team tries to transfer you a call that doesn't go to you
  15. "Do you know when a tech will be out" in a place we don't schedule
  16. Trying to escalate on the initial call
  17. Wants tech expedited
  18. Not a CCI customer
  19. "We're losing [lots of] money"
  20. Call should've gone to another team but they're not in
  21. Can't be verified
  22. Calls and hangs up immediately
  23. 10+ people on available
  24. Calling within the first hour looking for update on a ticket
  25. Should've called 811
  26. Severe noise while talking with customer
  27. 5+ customers waiting in queue
  28. "This is a business!"
  29. You don't know something you should
  30. 6+ minute longest wait in queue
  31. Pushback from another team
  32. Dead air
  33. Refusing to troubleshoot
  34. "We've been down for [amount of time] now"