"This isridiculous"6+ minutelongestwait inqueueDoesn't havecorrectinformation foridentifying thetroubleline/circuit"We've beendown for[amount oftime] now""Do you knowwhen a techwill be out" ina place wedon't scheduleSeverenoise whiletalking withcustomerNeed callexamples5+customerswaiting inqueue"I calledthis in[amount oftime] ago!"Calling withinthe first hourlooking forupdate on aticket"This is abusiness!"10+people onavailableCan'tbeverifiedNot aCCIcustomerDeadairAnother teamtries to transferyou a call thatdoesn't go toyouTrying toescalateon theinitial callYou don'tknowsomethingyou shouldWantstechexpeditedPhisherOnavailablestatus for40+ minutesAnotherdepartmentdoesn't knowsomethingthey shouldRefusing totroubleshootHangs upon youwhile onhold"We'relosing[lots of]money"PushbackfromanotherteamNNECall"Can weget thissped upany?"Call should'vegone toanother teambut they're notinCarrierbeingpushyTicket is with acarrier and wedon't haveupdates fromthem to givecustomerShould'vecalled811Calls andhangs upimmediately"Do youknow whenthis will befixed?""This isridiculous"6+ minutelongestwait inqueueDoesn't havecorrectinformation foridentifying thetroubleline/circuit"We've beendown for[amount oftime] now""Do you knowwhen a techwill be out" ina place wedon't scheduleSeverenoise whiletalking withcustomerNeed callexamples5+customerswaiting inqueue"I calledthis in[amount oftime] ago!"Calling withinthe first hourlooking forupdate on aticket"This is abusiness!"10+people onavailableCan'tbeverifiedNot aCCIcustomerDeadairAnother teamtries to transferyou a call thatdoesn't go toyouTrying toescalateon theinitial callYou don'tknowsomethingyou shouldWantstechexpeditedPhisherOnavailablestatus for40+ minutesAnotherdepartmentdoesn't knowsomethingthey shouldRefusing totroubleshootHangs upon youwhile onhold"We'relosing[lots of]money"PushbackfromanotherteamNNECall"Can weget thissped upany?"Call should'vegone toanother teambut they're notinCarrierbeingpushyTicket is with acarrier and wedon't haveupdates fromthem to givecustomerShould'vecalled811Calls andhangs upimmediately"Do youknow whenthis will befixed?"

Call Bingo V1.2.1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "This is ridiculous"
  2. 6+ minute longest wait in queue
  3. Doesn't have correct information for identifying the trouble line/circuit
  4. "We've been down for [amount of time] now"
  5. "Do you know when a tech will be out" in a place we don't schedule
  6. Severe noise while talking with customer
  7. Need call examples
  8. 5+ customers waiting in queue
  9. "I called this in [amount of time] ago!"
  10. Calling within the first hour looking for update on a ticket
  11. "This is a business!"
  12. 10+ people on available
  13. Can't be verified
  14. Not a CCI customer
  15. Dead air
  16. Another team tries to transfer you a call that doesn't go to you
  17. Trying to escalate on the initial call
  18. You don't know something you should
  19. Wants tech expedited
  20. Phisher
  21. On available status for 40+ minutes
  22. Another department doesn't know something they should
  23. Refusing to troubleshoot
  24. Hangs up on you while on hold
  25. "We're losing [lots of] money"
  26. Pushback from another team
  27. NNE Call
  28. "Can we get this sped up any?"
  29. Call should've gone to another team but they're not in
  30. Carrier being pushy
  31. Ticket is with a carrier and we don't have updates from them to give customer
  32. Should've called 811
  33. Calls and hangs up immediately
  34. "Do you know when this will be fixed?"