What doesthe "I"mean inP.R.I.D.E.?WE metrics -T2C &productivity -both green!Assist anothertech withtroubleshooting..Acknowledgea teammatewhoembodiesenthusiasm.Learn anewprocess.Have aKB articlepublished.Have yourpersonalinbox upto date.Tell a leadthe P.R.I.D.E.focus of theweek.PossessPMA thatlasts ALLday.Complete amanagedproject beforethe "targetdate".Utilizea SME.Assist withprojects andtasks thataredelegated.ASA ninja!Grab calls thequickest onyour team fora day.Involvementin thecreation of aNEWprocess.Brainstorm witha teammate(s)steps that canbe taken toresolve a "new"issue.Increaseyourknowledge inan OEMsoftware.Share acustomercomplement.Becomea SME.At your deskand ready totake calls at theSTART of yourshift (5 days ina row).What isP.R.I.D.E.?Work 3+tickets outof the inbox(same day).Outstandingticketdocumentation(following bestpractices).What is anexample ofresourcefulness?Positivity -what doesit mean toyou?What doesthe "I"mean inP.R.I.D.E.?WE metrics -T2C &productivity -both green!Assist anothertech withtroubleshooting..Acknowledgea teammatewhoembodiesenthusiasm.Learn anewprocess.Have aKB articlepublished.Have yourpersonalinbox upto date.Tell a leadthe P.R.I.D.E.focus of theweek.PossessPMA thatlasts ALLday.Complete amanagedproject beforethe "targetdate".Utilizea SME.Assist withprojects andtasks thataredelegated.ASA ninja!Grab calls thequickest onyour team fora day.Involvementin thecreation of aNEWprocess.Brainstorm witha teammate(s)steps that canbe taken toresolve a "new"issue.Increaseyourknowledge inan OEMsoftware.Share acustomercomplement.Becomea SME.At your deskand ready totake calls at theSTART of yourshift (5 days ina row).What isP.R.I.D.E.?Work 3+tickets outof the inbox(same day).Outstandingticketdocumentation(following bestpractices).What is anexample ofresourcefulness?Positivity -what doesit mean toyou?

PRIDE Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. What does the "I" mean in P.R.I.D.E.?
  2. WE metrics - T2C & productivity - both green!
  3. Assist another tech with troubleshooting.
  4. .Acknowledge a teammate who embodies enthusiasm.
  5. Learn a new process.
  6. Have a KB article published.
  7. Have your personal inbox up to date.
  8. Tell a lead the P.R.I.D.E. focus of the week.
  9. Possess PMA that lasts ALL day.
  10. Complete a managed project before the "target date".
  11. Utilize a SME.
  12. Assist with projects and tasks that are delegated.
  13. ASA ninja! Grab calls the quickest on your team for a day.
  14. Involvement in the creation of a NEW process.
  15. Brainstorm with a teammate(s) steps that can be taken to resolve a "new" issue.
  16. Increase your knowledge in an OEM software.
  17. Share a customer complement.
  18. Become a SME.
  19. At your desk and ready to take calls at the START of your shift (5 days in a row).
  20. What is P.R.I.D.E.?
  21. Work 3+ tickets out of the inbox (same day).
  22. Outstanding ticket documentation (following best practices).
  23. What is an example of resourcefulness?
  24. Positivity - what does it mean to you?