(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Share a customer complement.
Become a SME.
Work 3+ tickets out of the inbox (same day).
Possess PMA that lasts ALL day.
What does the "I" mean in P.R.I.D.E.?
Assist with projects and tasks that are delegated.
ASA ninja! Grab calls the quickest on your team for a day.
What is an example of resourcefulness?
Involvement in the creation of a NEW process.
Outstanding ticket documentation (following best practices).
Increase your knowledge in an OEM software.
.Acknowledge a teammate who embodies enthusiasm.
WE metrics - T2C & productivity - both green!
Complete a managed project before the "target date".
Learn a new process.
Assist another tech with troubleshooting.
Have a KB article published.
Brainstorm with a teammate(s) steps that can be taken to resolve a "new" issue.
Tell a lead the P.R.I.D.E. focus of the week.
Positivity - what does it mean to you?
At your desk and ready to take calls at the START of your shift (5 days in a row).
