Complete amanagedproject beforethe "targetdate".What doesthe "I"mean inP.R.I.D.E.?Positivity -what doesit mean toyou?Work 3+tickets outof the inbox(same day).Involvementin thecreation of aNEWprocess.What is anexample ofresourcefulness?Assist withprojects andtasks thataredelegated.WE metrics -T2C &productivity -both green!Learn anewprocess.Brainstorm witha teammate(s)steps that canbe taken toresolve a "new"issue.Have yourpersonalinbox upto date.ASA ninja!Grab calls thequickest onyour team fora day..Acknowledgea teammatewhoembodiesenthusiasm.Assist anothertech withtroubleshooting.Have aKB articlepublished.Increaseyourknowledge inan OEMsoftware.PossessPMA thatlasts ALLday.Becomea SME.At your deskand ready totake calls at theSTART of yourshift (5 days ina row).What isP.R.I.D.E.?Tell a leadthe P.R.I.D.E.focus of theweek.Outstandingticketdocumentation(following bestpractices).Utilizea SME.Share acustomercomplement.Complete amanagedproject beforethe "targetdate".What doesthe "I"mean inP.R.I.D.E.?Positivity -what doesit mean toyou?Work 3+tickets outof the inbox(same day).Involvementin thecreation of aNEWprocess.What is anexample ofresourcefulness?Assist withprojects andtasks thataredelegated.WE metrics -T2C &productivity -both green!Learn anewprocess.Brainstorm witha teammate(s)steps that canbe taken toresolve a "new"issue.Have yourpersonalinbox upto date.ASA ninja!Grab calls thequickest onyour team fora day..Acknowledgea teammatewhoembodiesenthusiasm.Assist anothertech withtroubleshooting.Have aKB articlepublished.Increaseyourknowledge inan OEMsoftware.PossessPMA thatlasts ALLday.Becomea SME.At your deskand ready totake calls at theSTART of yourshift (5 days ina row).What isP.R.I.D.E.?Tell a leadthe P.R.I.D.E.focus of theweek.Outstandingticketdocumentation(following bestpractices).Utilizea SME.Share acustomercomplement.

PRIDE Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a managed project before the "target date".
  2. What does the "I" mean in P.R.I.D.E.?
  3. Positivity - what does it mean to you?
  4. Work 3+ tickets out of the inbox (same day).
  5. Involvement in the creation of a NEW process.
  6. What is an example of resourcefulness?
  7. Assist with projects and tasks that are delegated.
  8. WE metrics - T2C & productivity - both green!
  9. Learn a new process.
  10. Brainstorm with a teammate(s) steps that can be taken to resolve a "new" issue.
  11. Have your personal inbox up to date.
  12. ASA ninja! Grab calls the quickest on your team for a day.
  13. .Acknowledge a teammate who embodies enthusiasm.
  14. Assist another tech with troubleshooting.
  15. Have a KB article published.
  16. Increase your knowledge in an OEM software.
  17. Possess PMA that lasts ALL day.
  18. Become a SME.
  19. At your desk and ready to take calls at the START of your shift (5 days in a row).
  20. What is P.R.I.D.E.?
  21. Tell a lead the P.R.I.D.E. focus of the week.
  22. Outstanding ticket documentation (following best practices).
  23. Utilize a SME.
  24. Share a customer complement.