Positivity -what doesit mean toyou?Utilizea SME.Involvementin thecreation of aNEWprocess.Learn anewprocess.WE metrics -T2C &productivity -both green!Becomea SME.PossessPMA thatlasts ALLday.Have yourpersonalinbox upto date.Complete amanagedproject beforethe "targetdate".Tell a leadthe P.R.I.D.E.focus of theweek.Have aKB articlepublished.Assist anothertech withtroubleshooting.ASA ninja!Grab calls thequickest onyour team fora day.Increaseyourknowledge inan OEMsoftware.Brainstorm witha teammate(s)steps that canbe taken toresolve a "new"issue..Acknowledgea teammatewhoembodiesenthusiasm.Assist withprojects andtasks thataredelegated.What is anexample ofresourcefulness?Share acustomercomplement.At your deskand ready totake calls at theSTART of yourshift (5 days ina row).What doesthe "I"mean inP.R.I.D.E.?Outstandingticketdocumentation(following bestpractices).Work 3+tickets outof the inbox(same day).What isP.R.I.D.E.?Positivity -what doesit mean toyou?Utilizea SME.Involvementin thecreation of aNEWprocess.Learn anewprocess.WE metrics -T2C &productivity -both green!Becomea SME.PossessPMA thatlasts ALLday.Have yourpersonalinbox upto date.Complete amanagedproject beforethe "targetdate".Tell a leadthe P.R.I.D.E.focus of theweek.Have aKB articlepublished.Assist anothertech withtroubleshooting.ASA ninja!Grab calls thequickest onyour team fora day.Increaseyourknowledge inan OEMsoftware.Brainstorm witha teammate(s)steps that canbe taken toresolve a "new"issue..Acknowledgea teammatewhoembodiesenthusiasm.Assist withprojects andtasks thataredelegated.What is anexample ofresourcefulness?Share acustomercomplement.At your deskand ready totake calls at theSTART of yourshift (5 days ina row).What doesthe "I"mean inP.R.I.D.E.?Outstandingticketdocumentation(following bestpractices).Work 3+tickets outof the inbox(same day).What isP.R.I.D.E.?

PRIDE Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positivity - what does it mean to you?
  2. Utilize a SME.
  3. Involvement in the creation of a NEW process.
  4. Learn a new process.
  5. WE metrics - T2C & productivity - both green!
  6. Become a SME.
  7. Possess PMA that lasts ALL day.
  8. Have your personal inbox up to date.
  9. Complete a managed project before the "target date".
  10. Tell a lead the P.R.I.D.E. focus of the week.
  11. Have a KB article published.
  12. Assist another tech with troubleshooting.
  13. ASA ninja! Grab calls the quickest on your team for a day.
  14. Increase your knowledge in an OEM software.
  15. Brainstorm with a teammate(s) steps that can be taken to resolve a "new" issue.
  16. .Acknowledge a teammate who embodies enthusiasm.
  17. Assist with projects and tasks that are delegated.
  18. What is an example of resourcefulness?
  19. Share a customer complement.
  20. At your desk and ready to take calls at the START of your shift (5 days in a row).
  21. What does the "I" mean in P.R.I.D.E.?
  22. Outstanding ticket documentation (following best practices).
  23. Work 3+ tickets out of the inbox (same day).
  24. What is P.R.I.D.E.?