ConfidenceNON-FCRNextStepsDocumentCorrectlyGiving thememberhomeworkDeadAirTransitiontoProbeActiveListeningOptionsHoldTechniquesCallMgmtTerminologySolutionsThankthememberWorldClassCallRecapEmpathyGainAcceptanceProbingCompassionResearchFCRI canHipaaStrongAcknowledgeNextStepsWordChoiceanythingelse?Followedup aspromisedConfidenceNON-FCRNextStepsDocumentCorrectlyGiving thememberhomeworkDeadAirTransitiontoProbeActiveListeningOptionsHoldTechniquesCallMgmtTerminologySolutionsThankthememberWorldClassCallRecapEmpathyGainAcceptanceProbingCompassionResearchFCRI canHipaaStrongAcknowledgeNextStepsWordChoiceanythingelse?Followedup aspromised

- Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
B
4
I
5
I
6
B
7
B
8
O
9
G
10
I
11
O
12
N
13
B
14
G
15
N
16
O
17
I
18
G
19
N
20
I
21
I
22
O
23
B
24
N
25
O
26
N
27
G
28
G
29
G
  1. O-Confidence
  2. B-NON-FCR
  3. B-Next Steps
  4. I-Document Correctly
  5. I-Giving the member homework
  6. B-Dead Air
  7. B-Transition to Probe
  8. O-Active Listening
  9. G-Options
  10. I-Hold Techniques
  11. O-Call Mgmt
  12. N-Terminology
  13. B-Solutions
  14. G-Thank the member
  15. N-World Class Call
  16. O-Recap
  17. I-Empathy
  18. G-Gain Acceptance
  19. N-Probing
  20. I-Compassion
  21. I-Research
  22. O-FCR
  23. B-I can
  24. N-Hipaa
  25. O-Strong Acknowledge
  26. N-Next Steps
  27. G-Word Choice
  28. G-anything else?
  29. G-Followed up as promised