CompassionStrongAcknowledgeDeadAirWorldClassCallNON-FCRI canThankthememberProbingGainAcceptanceResearchRecapTerminologyCallMgmtHoldTechniquesOptionsDocumentCorrectlyNextStepsWordChoiceanythingelse?Followedup aspromisedNextStepsConfidenceHipaaGiving thememberhomeworkSolutionsActiveListeningEmpathyTransitiontoProbeFCRCompassionStrongAcknowledgeDeadAirWorldClassCallNON-FCRI canThankthememberProbingGainAcceptanceResearchRecapTerminologyCallMgmtHoldTechniquesOptionsDocumentCorrectlyNextStepsWordChoiceanythingelse?Followedup aspromisedNextStepsConfidenceHipaaGiving thememberhomeworkSolutionsActiveListeningEmpathyTransitiontoProbeFCR

- Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
B
4
N
5
B
6
B
7
G
8
N
9
G
10
I
11
O
12
N
13
O
14
I
15
G
16
I
17
B
18
G
19
G
20
G
21
N
22
O
23
N
24
I
25
B
26
O
27
I
28
B
29
O
  1. I-Compassion
  2. O-Strong Acknowledge
  3. B-Dead Air
  4. N-World Class Call
  5. B-NON-FCR
  6. B-I can
  7. G-Thank the member
  8. N-Probing
  9. G-Gain Acceptance
  10. I-Research
  11. O-Recap
  12. N-Terminology
  13. O-Call Mgmt
  14. I-Hold Techniques
  15. G-Options
  16. I-Document Correctly
  17. B-Next Steps
  18. G-Word Choice
  19. G-anything else?
  20. G-Followed up as promised
  21. N-Next Steps
  22. O-Confidence
  23. N-Hipaa
  24. I-Giving the member homework
  25. B-Solutions
  26. O-Active Listening
  27. I-Empathy
  28. B-Transition to Probe
  29. O-FCR