TerminologyTransitiontoProbeProbingHipaaThankthememberNextStepsFollowedup aspromisedI canFCRGainAcceptanceWordChoiceWorldClassCallEmpathyNON-FCRRecapSolutionsDocumentCorrectlyResearchNextStepsanythingelse?ActiveListeningCallMgmtGiving thememberhomeworkStrongAcknowledgeCompassionOptionsConfidenceHoldTechniquesDeadAirTerminologyTransitiontoProbeProbingHipaaThankthememberNextStepsFollowedup aspromisedI canFCRGainAcceptanceWordChoiceWorldClassCallEmpathyNON-FCRRecapSolutionsDocumentCorrectlyResearchNextStepsanythingelse?ActiveListeningCallMgmtGiving thememberhomeworkStrongAcknowledgeCompassionOptionsConfidenceHoldTechniquesDeadAir

- Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
N
4
N
5
G
6
B
7
G
8
B
9
O
10
G
11
G
12
N
13
I
14
B
15
O
16
B
17
I
18
I
19
N
20
G
21
O
22
O
23
I
24
O
25
I
26
G
27
O
28
I
29
B
  1. N-Terminology
  2. B-Transition to Probe
  3. N-Probing
  4. N-Hipaa
  5. G-Thank the member
  6. B-Next Steps
  7. G-Followed up as promised
  8. B-I can
  9. O-FCR
  10. G-Gain Acceptance
  11. G-Word Choice
  12. N-World Class Call
  13. I-Empathy
  14. B-NON-FCR
  15. O-Recap
  16. B-Solutions
  17. I-Document Correctly
  18. I-Research
  19. N-Next Steps
  20. G-anything else?
  21. O-Active Listening
  22. O-Call Mgmt
  23. I-Giving the member homework
  24. O-Strong Acknowledge
  25. I-Compassion
  26. G-Options
  27. O-Confidence
  28. I-Hold Techniques
  29. B-Dead Air