TransitiontoProbeGiving thememberhomeworkWordChoiceTerminologyActiveListeningNextStepsCompassionHipaaOptionsDocumentCorrectlyFCRNON-FCRThankthememberDeadAirResearchSolutionsFollowedup aspromisedNextStepsI canConfidenceStrongAcknowledgeEmpathyProbinganythingelse?RecapCallMgmtWorldClassCallGainAcceptanceHoldTechniquesTransitiontoProbeGiving thememberhomeworkWordChoiceTerminologyActiveListeningNextStepsCompassionHipaaOptionsDocumentCorrectlyFCRNON-FCRThankthememberDeadAirResearchSolutionsFollowedup aspromisedNextStepsI canConfidenceStrongAcknowledgeEmpathyProbinganythingelse?RecapCallMgmtWorldClassCallGainAcceptanceHoldTechniques

- Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
G
4
N
5
O
6
N
7
I
8
N
9
G
10
I
11
O
12
B
13
G
14
B
15
I
16
B
17
G
18
B
19
B
20
O
21
O
22
I
23
N
24
G
25
O
26
O
27
N
28
G
29
I
  1. B-Transition to Probe
  2. I-Giving the member homework
  3. G-Word Choice
  4. N-Terminology
  5. O-Active Listening
  6. N-Next Steps
  7. I-Compassion
  8. N-Hipaa
  9. G-Options
  10. I-Document Correctly
  11. O-FCR
  12. B-NON-FCR
  13. G-Thank the member
  14. B-Dead Air
  15. I-Research
  16. B-Solutions
  17. G-Followed up as promised
  18. B-Next Steps
  19. B-I can
  20. O-Confidence
  21. O-Strong Acknowledge
  22. I-Empathy
  23. N-Probing
  24. G-anything else?
  25. O-Recap
  26. O-Call Mgmt
  27. N-World Class Call
  28. G-Gain Acceptance
  29. I-Hold Techniques