Followedup aspromisedConfidenceCallMgmtGiving thememberhomeworkHoldTechniquesHipaaOptionsResearchDocumentCorrectlyProbingActiveListeninganythingelse?EmpathyCompassionTransitiontoProbeTerminologyI canStrongAcknowledgeNextStepsWordChoiceNON-FCRSolutionsWorldClassCallNextStepsThankthememberRecapGainAcceptanceFCRDeadAirFollowedup aspromisedConfidenceCallMgmtGiving thememberhomeworkHoldTechniquesHipaaOptionsResearchDocumentCorrectlyProbingActiveListeninganythingelse?EmpathyCompassionTransitiontoProbeTerminologyI canStrongAcknowledgeNextStepsWordChoiceNON-FCRSolutionsWorldClassCallNextStepsThankthememberRecapGainAcceptanceFCRDeadAir

- Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
O
4
I
5
I
6
N
7
G
8
I
9
I
10
N
11
O
12
G
13
I
14
I
15
B
16
N
17
B
18
O
19
B
20
G
21
B
22
B
23
N
24
N
25
G
26
O
27
G
28
O
29
B
  1. G-Followed up as promised
  2. O-Confidence
  3. O-Call Mgmt
  4. I-Giving the member homework
  5. I-Hold Techniques
  6. N-Hipaa
  7. G-Options
  8. I-Research
  9. I-Document Correctly
  10. N-Probing
  11. O-Active Listening
  12. G-anything else?
  13. I-Empathy
  14. I-Compassion
  15. B-Transition to Probe
  16. N-Terminology
  17. B-I can
  18. O-Strong Acknowledge
  19. B-Next Steps
  20. G-Word Choice
  21. B-NON-FCR
  22. B-Solutions
  23. N-World Class Call
  24. N-Next Steps
  25. G-Thank the member
  26. O-Recap
  27. G-Gain Acceptance
  28. O-FCR
  29. B-Dead Air