NON-FCRActiveListeninganythingelse?Giving thememberhomeworkI canTransitiontoProbeEmpathyThankthememberStrongAcknowledgeRecapFCRHipaaOptionsNextStepsWorldClassCallConfidenceHoldTechniquesGainAcceptanceSolutionsTerminologyFollowedup aspromisedProbingDeadAirCompassionCallMgmtDocumentCorrectlyWordChoiceNextStepsResearchNON-FCRActiveListeninganythingelse?Giving thememberhomeworkI canTransitiontoProbeEmpathyThankthememberStrongAcknowledgeRecapFCRHipaaOptionsNextStepsWorldClassCallConfidenceHoldTechniquesGainAcceptanceSolutionsTerminologyFollowedup aspromisedProbingDeadAirCompassionCallMgmtDocumentCorrectlyWordChoiceNextStepsResearch

- Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
G
4
I
5
B
6
B
7
I
8
G
9
O
10
O
11
O
12
N
13
G
14
B
15
N
16
O
17
I
18
G
19
B
20
N
21
G
22
N
23
B
24
I
25
O
26
I
27
G
28
N
29
I
  1. B-NON-FCR
  2. O-Active Listening
  3. G-anything else?
  4. I-Giving the member homework
  5. B-I can
  6. B-Transition to Probe
  7. I-Empathy
  8. G-Thank the member
  9. O-Strong Acknowledge
  10. O-Recap
  11. O-FCR
  12. N-Hipaa
  13. G-Options
  14. B-Next Steps
  15. N-World Class Call
  16. O-Confidence
  17. I-Hold Techniques
  18. G-Gain Acceptance
  19. B-Solutions
  20. N-Terminology
  21. G-Followed up as promised
  22. N-Probing
  23. B-Dead Air
  24. I-Compassion
  25. O-Call Mgmt
  26. I-Document Correctly
  27. G-Word Choice
  28. N-Next Steps
  29. I-Research