Bingo Card

This bingo card has a free space and 29 words: Transition to Probe, Compassion, Next Steps, Thank the member, Strong Acknowledge, Solutions, Giving the member homework, Probing, Gain Acceptance, Recap, I can, Document Correctly, anything else?, FCR, NON-FCR, Empathy, Terminology, Options, Active Listening, Next Steps, Research, World Class Call, Word Choice, Call Mgmt, Dead Air, Hold Techniques, Hipaa, Followed up as promised and Confidence.

More like this:

Black Out BINGO | It’s all about the options | Acknowledgment Bingo! | Team lead Bingo | Critical Thinking: Report Writing Bingo

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Call List


With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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