Tooknoteswhile CHtalking!Customercomplimentsyou!Thank CHfor callingaboutproblemThank CHfor beinglong timeCustomerParaphrasereason forcallAsked CH"How isyour daygoing?"Clickedresolvedcomplaintbox"I'm soglad youcalledabout this!"Thank CHfor notifyingus of travelplans"Thank youfor keepingsuch a closeeye on acct!"Greet CHGoodMorningWelcomednew CH toWF"Thank youfor beingapart ofWF"EAO+BStatementUsed CHname 3xon callThankCH forpaymentEmpathizeParaphrasewhat CHsaidOwnershipstatementCongratulations!SMILEon callComplimentthecustomerAcknowledgewhat CH saidUsedECOTooknoteswhile CHtalking!Customercomplimentsyou!Thank CHfor callingaboutproblemThank CHfor beinglong timeCustomerParaphrasereason forcallAsked CH"How isyour daygoing?"Clickedresolvedcomplaintbox"I'm soglad youcalledabout this!"Thank CHfor notifyingus of travelplans"Thank youfor keepingsuch a closeeye on acct!"Greet CHGoodMorningWelcomednew CH toWF"Thank youfor beingapart ofWF"EAO+BStatementUsed CHname 3xon callThankCH forpaymentEmpathizeParaphrasewhat CHsaidOwnershipstatementCongratulations!SMILEon callComplimentthecustomerAcknowledgewhat CH saidUsedECO

CEM Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
O
4
G
5
I
6
G
7
I
8
G
9
O
10
O
11
I
12
N
13
O
14
O
15
B
16
B
17
N
18
N
19
I
20
B
21
I
22
N
23
G
24
B
  1. B-Took notes while CH talking!
  2. G-Customer compliments you!
  3. O-Thank CH for calling about problem
  4. G-Thank CH for being long time Customer
  5. I-Paraphrase reason for call
  6. G-Asked CH "How is your day going?"
  7. I-Clicked resolved complaint box
  8. G-"I'm so glad you called about this!"
  9. O-Thank CH for notifying us of travel plans
  10. O-"Thank you for keeping such a close eye on acct!"
  11. I-Greet CH Good Morning
  12. N-Welcomed new CH to WF
  13. O-"Thank you for being apart of WF"
  14. O-EAO+B Statement
  15. B-Used CH name 3x on call
  16. B-Thank CH for payment
  17. N-Empathize
  18. N-Paraphrase what CH said
  19. I-Ownership statement
  20. B-Congratulations!
  21. I-SMILE on call
  22. N-Compliment the customer
  23. G-Acknowledge what CH said
  24. B-Used ECO