EmpathizeUsedECOThankCH forpaymentParaphrasereason forcallThank CHfor callingaboutproblemOwnershipstatementThank CHfor beinglong timeCustomerSMILEon callEAO+BStatementCongratulations!ClickedresolvedcomplaintboxComplimentthecustomerAsked CH"How isyour daygoing?"Used CHname 3xon callTooknoteswhile CHtalking!Thank CHfor notifyingus of travelplansGreet CHGoodMorning"Thank youfor keepingsuch a closeeye on acct!"Customercomplimentsyou!"I'm soglad youcalledabout this!"Welcomednew CH toWF"Thank youfor beingapart ofWF"Paraphrasewhat CHsaidAcknowledgewhat CH saidEmpathizeUsedECOThankCH forpaymentParaphrasereason forcallThank CHfor callingaboutproblemOwnershipstatementThank CHfor beinglong timeCustomerSMILEon callEAO+BStatementCongratulations!ClickedresolvedcomplaintboxComplimentthecustomerAsked CH"How isyour daygoing?"Used CHname 3xon callTooknoteswhile CHtalking!Thank CHfor notifyingus of travelplansGreet CHGoodMorning"Thank youfor keepingsuch a closeeye on acct!"Customercomplimentsyou!"I'm soglad youcalledabout this!"Welcomednew CH toWF"Thank youfor beingapart ofWF"Paraphrasewhat CHsaidAcknowledgewhat CH said

CEM Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
B
4
I
5
O
6
I
7
G
8
I
9
O
10
B
11
I
12
N
13
G
14
B
15
B
16
O
17
I
18
O
19
G
20
G
21
N
22
O
23
N
24
G
  1. N-Empathize
  2. B-Used ECO
  3. B-Thank CH for payment
  4. I-Paraphrase reason for call
  5. O-Thank CH for calling about problem
  6. I-Ownership statement
  7. G-Thank CH for being long time Customer
  8. I-SMILE on call
  9. O-EAO+B Statement
  10. B-Congratulations!
  11. I-Clicked resolved complaint box
  12. N-Compliment the customer
  13. G-Asked CH "How is your day going?"
  14. B-Used CH name 3x on call
  15. B-Took notes while CH talking!
  16. O-Thank CH for notifying us of travel plans
  17. I-Greet CH Good Morning
  18. O-"Thank you for keeping such a close eye on acct!"
  19. G-Customer compliments you!
  20. G-"I'm so glad you called about this!"
  21. N-Welcomed new CH to WF
  22. O-"Thank you for being apart of WF"
  23. N-Paraphrase what CH said
  24. G-Acknowledge what CH said