OwnershipstatementComplimentthecustomerTooknoteswhile CHtalking!Asked CH"How isyour daygoing?"Thank CHfor callingaboutproblemCustomercomplimentsyou!ClickedresolvedcomplaintboxParaphrasewhat CHsaidUsed CHname 3xon callEAO+BStatementWelcomednew CH toWFEmpathizeThank CHfor beinglong timeCustomer"I'm soglad youcalledabout this!""Thank youfor beingapart ofWF"SMILEon callCongratulations!ThankCH forpayment"Thank youfor keepingsuch a closeeye on acct!"Acknowledgewhat CH saidThank CHfor notifyingus of travelplansParaphrasereason forcallUsedECOGreet CHGoodMorningOwnershipstatementComplimentthecustomerTooknoteswhile CHtalking!Asked CH"How isyour daygoing?"Thank CHfor callingaboutproblemCustomercomplimentsyou!ClickedresolvedcomplaintboxParaphrasewhat CHsaidUsed CHname 3xon callEAO+BStatementWelcomednew CH toWFEmpathizeThank CHfor beinglong timeCustomer"I'm soglad youcalledabout this!""Thank youfor beingapart ofWF"SMILEon callCongratulations!ThankCH forpayment"Thank youfor keepingsuch a closeeye on acct!"Acknowledgewhat CH saidThank CHfor notifyingus of travelplansParaphrasereason forcallUsedECOGreet CHGoodMorning

CEM Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
B
4
G
5
O
6
G
7
I
8
N
9
B
10
O
11
N
12
N
13
G
14
G
15
O
16
I
17
B
18
B
19
O
20
G
21
O
22
I
23
B
24
I
  1. I-Ownership statement
  2. N-Compliment the customer
  3. B-Took notes while CH talking!
  4. G-Asked CH "How is your day going?"
  5. O-Thank CH for calling about problem
  6. G-Customer compliments you!
  7. I-Clicked resolved complaint box
  8. N-Paraphrase what CH said
  9. B-Used CH name 3x on call
  10. O-EAO+B Statement
  11. N-Welcomed new CH to WF
  12. N-Empathize
  13. G-Thank CH for being long time Customer
  14. G-"I'm so glad you called about this!"
  15. O-"Thank you for being apart of WF"
  16. I-SMILE on call
  17. B-Congratulations!
  18. B-Thank CH for payment
  19. O-"Thank you for keeping such a close eye on acct!"
  20. G-Acknowledge what CH said
  21. O-Thank CH for notifying us of travel plans
  22. I-Paraphrase reason for call
  23. B-Used ECO
  24. I-Greet CH Good Morning