CEM Bingo

CEM Bingo Card
Preview

This bingo card has a free space and 24 words: Used CH name 3x on call, Greet CH Good Morning, Compliment the customer, Acknowledge what CH said, "Thank you for being apart of WF", Congratulations!, Paraphrase reason for call, Empathize, "I'm so glad you called about this!", EAO+B Statement, Thank CH for payment, SMILE on call, Asked CH "How is your day going?", "Thank you for keeping such a close eye on acct!", Used ECO, Ownership statement, Welcomed new CH to WF, Customer compliments you!, Thank CH for notifying us of travel plans, Took notes while CH talking!, Clicked resolved complaint box, Paraphrase what CH said, Thank CH for being long time Customer and Thank CH for calling about problem.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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