Can youjust text itto me?Someoneelsecomplainingfor guestFixingotheragent'smistakes"Do youhaveboosterseats?"Asking forzip codeand gettingfull addressFormeremployeewantingdiscountEmotionalSupportAnimalBookingwithinthe hourFlirtedwith onphoneDoesn'tknow wherethey'regoingStarts callwith can Ispeak to asupervisorCallbackafter 2min onholdDriver/Counterphone numberDoesn'tknowbilling zipcodeCar brokedown onI70Asks forrefund inside24 hrs, noreasonDoesn'thaveflight info"Can youguaranteethe time?"VacationinjuryDoesn'tunderstandflight specifictimesCreativeinsultNamedrops VRexecutiveDidn'tmentionOSluggageAsking forlocalsdiscountBookingNO FLTonlineWhen theymentionanothercompanyLostitemcallsYelled atbyanothercoworkerLoudbackgroundMad theywerekicked offshuttle3rd partybookinggone wrong,not our faultCCdecline,blaming iton usUnder 2minbookingMothersbookingforemployeesHas tohang upon guestQuotetoNormal"Can Icombinediscounts?"Cryingat workEMEDriverbookinglast minuteSayingbooking iswrong whenthey did itonlineCallswhile notsoberGuestsleptthroughpickupCalls thattake longerthan 20minBooks resthen givesdiscountcodeGettingsameguest 2timesWhen youget theguest'slife storyPricecomplaint,still booksWhen aguestwon't stayputGetting anewconciergeBadlymisspellingnamesBathroombreaksConferencecallLostparents"Whydoes ittake solong""Go tothecounter"Spentlonger than10 min onhold with ITFrontseatrequestBookinga year inadvancedExplainingchange toEME fromCMEGuestgenuinelymakesyou smileWantspickupDowntownDenverCryingguestCalls tocomplainwhile atcounterSomeonecomes in andrings the bellat counterVRbookingwithin 24hrsDoesn'tknowwe're notCDOTCan youjust text itto me?Someoneelsecomplainingfor guestFixingotheragent'smistakes"Do youhaveboosterseats?"Asking forzip codeand gettingfull addressFormeremployeewantingdiscountEmotionalSupportAnimalBookingwithinthe hourFlirtedwith onphoneDoesn'tknow wherethey'regoingStarts callwith can Ispeak to asupervisorCallbackafter 2min onholdDriver/Counterphone numberDoesn'tknowbilling zipcodeCar brokedown onI70Asks forrefund inside24 hrs, noreasonDoesn'thaveflight info"Can youguaranteethe time?"VacationinjuryDoesn'tunderstandflight specifictimesCreativeinsultNamedrops VRexecutiveDidn'tmentionOSluggageAsking forlocalsdiscountBookingNO FLTonlineWhen theymentionanothercompanyLostitemcallsYelled atbyanothercoworkerLoudbackgroundMad theywerekicked offshuttle3rd partybookinggone wrong,not our faultCCdecline,blaming iton usUnder 2minbookingMothersbookingforemployeesHas tohang upon guestQuotetoNormal"Can Icombinediscounts?"Cryingat workEMEDriverbookinglast minuteSayingbooking iswrong whenthey did itonlineCallswhile notsoberGuestsleptthroughpickupCalls thattake longerthan 20minBooks resthen givesdiscountcodeGettingsameguest 2timesWhen youget theguest'slife storyPricecomplaint,still booksWhen aguestwon't stayputGetting anewconciergeBadlymisspellingnamesBathroombreaksConferencecallLostparents"Whydoes ittake solong""Go tothecounter"Spentlonger than10 min onhold with ITFrontseatrequestBookinga year inadvancedExplainingchange toEME fromCMEGuestgenuinelymakesyou smileWantspickupDowntownDenverCryingguestCalls tocomplainwhile atcounterSomeonecomes in andrings the bellat counterVRbookingwithin 24hrsDoesn'tknowwe're notCDOT

EME Ultimate Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can you just text it to me?
  2. Someone else complaining for guest
  3. Fixing other agent's mistakes
  4. "Do you have booster seats?"
  5. Asking for zip code and getting full address
  6. Former employee wanting discount
  7. Emotional Support Animal
  8. Booking within the hour
  9. Flirted with on phone
  10. Doesn't know where they're going
  11. Starts call with can I speak to a supervisor
  12. Callback after 2 min on hold
  13. Driver/Counter phone number
  14. Doesn't know billing zip code
  15. Car broke down on I70
  16. Asks for refund inside 24 hrs, no reason
  17. Doesn't have flight info
  18. "Can you guarantee the time?"
  19. Vacation injury
  20. Doesn't understand flight specific times
  21. Creative insult
  22. Name drops VR executive
  23. Didn't mention OS luggage
  24. Asking for locals discount
  25. Booking NO FLT online
  26. When they mention another company
  27. Lost item calls
  28. Yelled at by another coworker
  29. Loud background
  30. Mad they were kicked off shuttle
  31. 3rd party booking gone wrong, not our fault
  32. CC decline, blaming it on us
  33. Under 2 min booking
  34. Mothers booking for employees
  35. Has to hang up on guest
  36. Quote to Normal
  37. "Can I combine discounts?"
  38. Crying at work
  39. EME Driver booking last minute
  40. Saying booking is wrong when they did it online
  41. Calls while not sober
  42. Guest slept through pickup
  43. Calls that take longer than 20 min
  44. Books res then gives discount code
  45. Getting same guest 2 times
  46. When you get the guest's life story
  47. Price complaint, still books
  48. When a guest won't stay put
  49. Getting a new concierge
  50. Badly misspelling names
  51. Bathroom breaks
  52. Conference call
  53. Lost parents
  54. "Why does it take so long"
  55. "Go to the counter"
  56. Spent longer than 10 min on hold with IT
  57. Front seat request
  58. Booking a year in advanced
  59. Explaining change to EME from CME
  60. Guest genuinely makes you smile
  61. Wants pickupDowntown Denver
  62. Crying guest
  63. Calls to complain while at counter
  64. Someone comes in and rings the bell at counter
  65. VR booking within 24 hrs
  66. Doesn't know we're not CDOT