EME Driver booking last minute Has to hang up on guest Under 2 min booking Fixing other agent's mistakes Car broke down on I70 Getting same guest 2 times Vacation injury Doesn't have flight info Yelled at by another coworker Lost parents Callback after 2 min on hold 3rd party booking gone wrong, not our fault Guest genuinely makes you smile Mad they were kicked off shuttle Someone comes in and rings the bell at counter "Can I combine discounts?" Doesn't know where they're going Someone else complaining for guest Quote to Normal Bathroom breaks Asks for refund inside 24 hrs, no reason Booking NO FLT online "Do you have booster seats?" Calls while not sober Can you just text it to me? Explaining change to EME from CME Doesn't know we're not CDOT Conference call Calls to complain while at counter Books res then gives discount code CC decline, blaming it on us Flirted with on phone Loud background Booking a year in advanced Doesn't know billing zip code Emotional Support Animal Former employee wanting discount Name drops VR executive "Go to the counter" Didn't mention OS luggage When a guest won't stay put Starts call with can I speak to a supervisor Booking within the hour Doesn't understand flight specific times Spent longer than 10 min on hold with IT Mothers booking for employees Badly misspelling names Front seat request Guest slept through pickup Calls that take longer than 20 min Driver/Counter phone number Saying booking is wrong when they did it online When you get the guest's life story Crying at work "Why does it take so long" Wants pickupDowntown Denver Creative insult Asking for zip code and getting full address Crying guest Lost item calls VR booking within 24 hrs Getting a new concierge Asking for locals discount "Can you guarantee the time?" Price complaint, still books When they mention another company EME Driver booking last minute Has to hang up on guest Under 2 min booking Fixing other agent's mistakes Car broke down on I70 Getting same guest 2 times Vacation injury Doesn't have flight info Yelled at by another coworker Lost parents Callback after 2 min on hold 3rd party booking gone wrong, not our fault Guest genuinely makes you smile Mad they were kicked off shuttle Someone comes in and rings the bell at counter "Can I combine discounts?" Doesn't know where they're going Someone else complaining for guest Quote to Normal Bathroom breaks Asks for refund inside 24 hrs, no reason Booking NO FLT online "Do you have booster seats?" Calls while not sober Can you just text it to me? Explaining change to EME from CME Doesn't know we're not CDOT Conference call Calls to complain while at counter Books res then gives discount code CC decline, blaming it on us Flirted with on phone Loud background Booking a year in advanced Doesn't know billing zip code Emotional Support Animal Former employee wanting discount Name drops VR executive "Go to the counter" Didn't mention OS luggage When a guest won't stay put Starts call with can I speak to a supervisor Booking within the hour Doesn't understand flight specific times Spent longer than 10 min on hold with IT Mothers booking for employees Badly misspelling names Front seat request Guest slept through pickup Calls that take longer than 20 min Driver/Counter phone number Saying booking is wrong when they did it online When you get the guest's life story Crying at work "Why does it take so long" Wants pickupDowntown Denver Creative insult Asking for zip code and getting full address Crying guest Lost item calls VR booking within 24 hrs Getting a new concierge Asking for locals discount "Can you guarantee the time?" Price complaint, still books When they mention another company
(Print)
EME Driver booking last minute
Has to hang up on guest
Under 2 min booking
Fixing other agent's mistakes
Car broke down on I70
Getting same guest 2 times
Vacation injury
Doesn't have flight info
Yelled at by another coworker
Lost parents
Callback after 2 min on hold
3rd party booking gone wrong, not our fault
Guest genuinely makes you smile
Mad they were kicked off shuttle
Someone comes in and rings the bell at counter
"Can I combine discounts?"
Doesn't know where they're going
Someone else complaining for guest
Quote to Normal
Bathroom breaks
Asks for refund inside 24 hrs, no reason
Booking NO FLT online
"Do you have booster seats?"
Calls while not sober
Can you just text it to me?
Explaining change to EME from CME
Doesn't know we're not CDOT
Conference call
Calls to complain while at counter
Books res then gives discount code
CC decline, blaming it on us
Flirted with on phone
Loud background
Booking a year in advanced
Doesn't know billing zip code
Emotional Support Animal
Former employee wanting discount
Name drops VR executive
"Go to the counter"
Didn't mention OS luggage
When a guest won't stay put
Starts call with can I speak to a supervisor
Booking within the hour
Doesn't understand flight specific times
Spent longer than 10 min on hold with IT
Mothers booking for employees
Badly misspelling names
Front seat request
Guest slept through pickup
Calls that take longer than 20 min
Driver/Counter phone number
Saying booking is wrong when they did it online
When you get the guest's life story
Crying at work
"Why does it take so long"
Wants pickupDowntown Denver
Creative insult
Asking for zip code and getting full address
Crying guest
Lost item calls
VR booking within 24 hrs
Getting a new concierge
Asking for locals discount
"Can you guarantee the time?"
Price complaint, still books
When they mention another company
