Can you just text it to me? Someone else complaining for guest Fixing other agent's mistakes "Do you have booster seats?" Asking for zip code and getting full address Former employee wanting discount Emotional Support Animal Booking within the hour Flirted with on phone Doesn't know where they're going Starts call with can I speak to a supervisor Callback after 2 min on hold Driver/Counter phone number Doesn't know billing zip code Car broke down on I70 Asks for refund inside 24 hrs, no reason Doesn't have flight info "Can you guarantee the time?" Vacation injury Doesn't understand flight specific times Creative insult Name drops VR executive Didn't mention OS luggage Asking for locals discount Booking NO FLT online When they mention another company Lost item calls Yelled at by another coworker Loud background Mad they were kicked off shuttle 3rd party booking gone wrong, not our fault CC decline, blaming it on us Under 2 min booking Mothers booking for employees Has to hang up on guest Quote to Normal "Can I combine discounts?" Crying at work EME Driver booking last minute Saying booking is wrong when they did it online Calls while not sober Guest slept through pickup Calls that take longer than 20 min Books res then gives discount code Getting same guest 2 times When you get the guest's life story Price complaint, still books When a guest won't stay put Getting a new concierge Badly misspelling names Bathroom breaks Conference call Lost parents "Why does it take so long" "Go to the counter" Spent longer than 10 min on hold with IT Front seat request Booking a year in advanced Explaining change to EME from CME Guest genuinely makes you smile Wants pickupDowntown Denver Crying guest Calls to complain while at counter Someone comes in and rings the bell at counter VR booking within 24 hrs Doesn't know we're not CDOT Can you just text it to me? Someone else complaining for guest Fixing other agent's mistakes "Do you have booster seats?" Asking for zip code and getting full address Former employee wanting discount Emotional Support Animal Booking within the hour Flirted with on phone Doesn't know where they're going Starts call with can I speak to a supervisor Callback after 2 min on hold Driver/Counter phone number Doesn't know billing zip code Car broke down on I70 Asks for refund inside 24 hrs, no reason Doesn't have flight info "Can you guarantee the time?" Vacation injury Doesn't understand flight specific times Creative insult Name drops VR executive Didn't mention OS luggage Asking for locals discount Booking NO FLT online When they mention another company Lost item calls Yelled at by another coworker Loud background Mad they were kicked off shuttle 3rd party booking gone wrong, not our fault CC decline, blaming it on us Under 2 min booking Mothers booking for employees Has to hang up on guest Quote to Normal "Can I combine discounts?" Crying at work EME Driver booking last minute Saying booking is wrong when they did it online Calls while not sober Guest slept through pickup Calls that take longer than 20 min Books res then gives discount code Getting same guest 2 times When you get the guest's life story Price complaint, still books When a guest won't stay put Getting a new concierge Badly misspelling names Bathroom breaks Conference call Lost parents "Why does it take so long" "Go to the counter" Spent longer than 10 min on hold with IT Front seat request Booking a year in advanced Explaining change to EME from CME Guest genuinely makes you smile Wants pickupDowntown Denver Crying guest Calls to complain while at counter Someone comes in and rings the bell at counter VR booking within 24 hrs Doesn't know we're not CDOT
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Can you just text it to me?
Someone else complaining for guest
Fixing other agent's mistakes
"Do you have booster seats?"
Asking for zip code and getting full address
Former employee wanting discount
Emotional Support Animal
Booking within the hour
Flirted with on phone
Doesn't know where they're going
Starts call with can I speak to a supervisor
Callback after 2 min on hold
Driver/Counter phone number
Doesn't know billing zip code
Car broke down on I70
Asks for refund inside 24 hrs, no reason
Doesn't have flight info
"Can you guarantee the time?"
Vacation injury
Doesn't understand flight specific times
Creative insult
Name drops VR executive
Didn't mention OS luggage
Asking for locals discount
Booking NO FLT online
When they mention another company
Lost item calls
Yelled at by another coworker
Loud background
Mad they were kicked off shuttle
3rd party booking gone wrong, not our fault
CC decline, blaming it on us
Under 2 min booking
Mothers booking for employees
Has to hang up on guest
Quote to Normal
"Can I combine discounts?"
Crying at work
EME Driver booking last minute
Saying booking is wrong when they did it online
Calls while not sober
Guest slept through pickup
Calls that take longer than 20 min
Books res then gives discount code
Getting same guest 2 times
When you get the guest's life story
Price complaint, still books
When a guest won't stay put
Getting a new concierge
Badly misspelling names
Bathroom breaks
Conference call
Lost parents
"Why does it take so long"
"Go to the counter"
Spent longer than 10 min on hold with IT
Front seat request
Booking a year in advanced
Explaining change to EME from CME
Guest genuinely makes you smile
Wants pickupDowntown Denver
Crying guest
Calls to complain while at counter
Someone comes in and rings the bell at counter
VR booking within 24 hrs
Doesn't know we're not CDOT