Callswhile notsoberCallbackafter 2min onholdWhen aguestwon't stayputStarts callwith can Ispeak to asupervisor"Go tothecounter"LostitemcallsWhen theymentionanothercompanyBookinga year inadvancedGuestsleptthroughpickupBooks resthen givesdiscountcodeDoesn'tunderstandflight specifictimesAsks forrefund inside24 hrs, noreasonEMEDriverbookinglast minuteAsking forlocalsdiscountCCdecline,blaming iton usDidn'tmentionOSluggageBathroombreaks"Whydoes ittake solong"MothersbookingforemployeesSomeonecomes in andrings the bellat counterBadlymisspellingnamesBookingwithinthe hourNamedrops VRexecutiveDoesn'thaveflight infoCalls tocomplainwhile atcounterFormeremployeewantingdiscount"Can Icombinediscounts?"VRbookingwithin 24hrsCar brokedown onI70Explainingchange toEME fromCMECryingat workUnder 2minbookingFixingotheragent'smistakesLostparentsConferencecallPricecomplaint,still booksSomeoneelsecomplainingfor guestFlirtedwith onphoneVacationinjuryBookingNO FLTonlineDoesn'tknow wherethey'regoingSayingbooking iswrong whenthey did itonlineLoudbackgroundGettingsameguest 2timesFrontseatrequestHas tohang upon guestDriver/Counterphone number3rd partybookinggone wrong,not our fault"Can youguaranteethe time?"EmotionalSupportAnimalDoesn'tknowbilling zipcodeDoesn'tknowwe're notCDOTAsking forzip codeand gettingfull addressWantspickupDowntownDenverCalls thattake longerthan 20minCreativeinsultCan youjust text itto me?Yelled atbyanothercoworkerGetting anewconciergeQuotetoNormalCryingguestMad theywerekicked offshuttleSpentlonger than10 min onhold with IT"Do youhaveboosterseats?"Guestgenuinelymakesyou smileWhen youget theguest'slife storyCallswhile notsoberCallbackafter 2min onholdWhen aguestwon't stayputStarts callwith can Ispeak to asupervisor"Go tothecounter"LostitemcallsWhen theymentionanothercompanyBookinga year inadvancedGuestsleptthroughpickupBooks resthen givesdiscountcodeDoesn'tunderstandflight specifictimesAsks forrefund inside24 hrs, noreasonEMEDriverbookinglast minuteAsking forlocalsdiscountCCdecline,blaming iton usDidn'tmentionOSluggageBathroombreaks"Whydoes ittake solong"MothersbookingforemployeesSomeonecomes in andrings the bellat counterBadlymisspellingnamesBookingwithinthe hourNamedrops VRexecutiveDoesn'thaveflight infoCalls tocomplainwhile atcounterFormeremployeewantingdiscount"Can Icombinediscounts?"VRbookingwithin 24hrsCar brokedown onI70Explainingchange toEME fromCMECryingat workUnder 2minbookingFixingotheragent'smistakesLostparentsConferencecallPricecomplaint,still booksSomeoneelsecomplainingfor guestFlirtedwith onphoneVacationinjuryBookingNO FLTonlineDoesn'tknow wherethey'regoingSayingbooking iswrong whenthey did itonlineLoudbackgroundGettingsameguest 2timesFrontseatrequestHas tohang upon guestDriver/Counterphone number3rd partybookinggone wrong,not our fault"Can youguaranteethe time?"EmotionalSupportAnimalDoesn'tknowbilling zipcodeDoesn'tknowwe're notCDOTAsking forzip codeand gettingfull addressWantspickupDowntownDenverCalls thattake longerthan 20minCreativeinsultCan youjust text itto me?Yelled atbyanothercoworkerGetting anewconciergeQuotetoNormalCryingguestMad theywerekicked offshuttleSpentlonger than10 min onhold with IT"Do youhaveboosterseats?"Guestgenuinelymakesyou smileWhen youget theguest'slife story

EME Ultimate Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calls while not sober
  2. Callback after 2 min on hold
  3. When a guest won't stay put
  4. Starts call with can I speak to a supervisor
  5. "Go to the counter"
  6. Lost item calls
  7. When they mention another company
  8. Booking a year in advanced
  9. Guest slept through pickup
  10. Books res then gives discount code
  11. Doesn't understand flight specific times
  12. Asks for refund inside 24 hrs, no reason
  13. EME Driver booking last minute
  14. Asking for locals discount
  15. CC decline, blaming it on us
  16. Didn't mention OS luggage
  17. Bathroom breaks
  18. "Why does it take so long"
  19. Mothers booking for employees
  20. Someone comes in and rings the bell at counter
  21. Badly misspelling names
  22. Booking within the hour
  23. Name drops VR executive
  24. Doesn't have flight info
  25. Calls to complain while at counter
  26. Former employee wanting discount
  27. "Can I combine discounts?"
  28. VR booking within 24 hrs
  29. Car broke down on I70
  30. Explaining change to EME from CME
  31. Crying at work
  32. Under 2 min booking
  33. Fixing other agent's mistakes
  34. Lost parents
  35. Conference call
  36. Price complaint, still books
  37. Someone else complaining for guest
  38. Flirted with on phone
  39. Vacation injury
  40. Booking NO FLT online
  41. Doesn't know where they're going
  42. Saying booking is wrong when they did it online
  43. Loud background
  44. Getting same guest 2 times
  45. Front seat request
  46. Has to hang up on guest
  47. Driver/Counter phone number
  48. 3rd party booking gone wrong, not our fault
  49. "Can you guarantee the time?"
  50. Emotional Support Animal
  51. Doesn't know billing zip code
  52. Doesn't know we're not CDOT
  53. Asking for zip code and getting full address
  54. Wants pickupDowntown Denver
  55. Calls that take longer than 20 min
  56. Creative insult
  57. Can you just text it to me?
  58. Yelled at by another coworker
  59. Getting a new concierge
  60. Quote to Normal
  61. Crying guest
  62. Mad they were kicked off shuttle
  63. Spent longer than 10 min on hold with IT
  64. "Do you have booster seats?"
  65. Guest genuinely makes you smile
  66. When you get the guest's life story