Getting anewconciergeGuestsleptthroughpickup3rd partybookinggone wrong,not our faultFlirtedwith onphoneSomeoneelsecomplainingfor guestExplainingchange toEME fromCME"Whydoes ittake solong"Callbackafter 2min onholdSpentlonger than10 min onhold with ITAsking forzip codeand gettingfull addressBookingNO FLTonlineDoesn'tknow wherethey'regoingAsking forlocalsdiscountFormeremployeewantingdiscountWhen youget theguest'slife storyEmotionalSupportAnimalLostitemcallsBookinga year inadvancedDoesn'tknowwe're notCDOTFrontseatrequestBathroombreaksDoesn'tknowbilling zipcodeWhen aguestwon't stayputHas tohang upon guestLoudbackgroundSomeonecomes in andrings the bellat counterVRbookingwithin 24hrsFixingotheragent'smistakesDoesn'thaveflight infoAsks forrefund inside24 hrs, noreasonSayingbooking iswrong whenthey did itonlineCalls thattake longerthan 20minWhen theymentionanothercompanyCan youjust text itto me?Bookingwithinthe hourCalls tocomplainwhile atcounterDoesn'tunderstandflight specifictimesGuestgenuinelymakesyou smileLostparentsPricecomplaint,still booksQuotetoNormalCryingat workCryingguestBooks resthen givesdiscountcodeCar brokedown onI70Driver/Counterphone numberVacationinjury"Go tothecounter"CCdecline,blaming iton usUnder 2minbookingWantspickupDowntownDenverStarts callwith can Ispeak to asupervisorEMEDriverbookinglast minuteMad theywerekicked offshuttle"Can youguaranteethe time?"MothersbookingforemployeesBadlymisspellingnamesGettingsameguest 2timesYelled atbyanothercoworkerConferencecall"Can Icombinediscounts?""Do youhaveboosterseats?"Callswhile notsoberNamedrops VRexecutiveCreativeinsultDidn'tmentionOSluggageGetting anewconciergeGuestsleptthroughpickup3rd partybookinggone wrong,not our faultFlirtedwith onphoneSomeoneelsecomplainingfor guestExplainingchange toEME fromCME"Whydoes ittake solong"Callbackafter 2min onholdSpentlonger than10 min onhold with ITAsking forzip codeand gettingfull addressBookingNO FLTonlineDoesn'tknow wherethey'regoingAsking forlocalsdiscountFormeremployeewantingdiscountWhen youget theguest'slife storyEmotionalSupportAnimalLostitemcallsBookinga year inadvancedDoesn'tknowwe're notCDOTFrontseatrequestBathroombreaksDoesn'tknowbilling zipcodeWhen aguestwon't stayputHas tohang upon guestLoudbackgroundSomeonecomes in andrings the bellat counterVRbookingwithin 24hrsFixingotheragent'smistakesDoesn'thaveflight infoAsks forrefund inside24 hrs, noreasonSayingbooking iswrong whenthey did itonlineCalls thattake longerthan 20minWhen theymentionanothercompanyCan youjust text itto me?Bookingwithinthe hourCalls tocomplainwhile atcounterDoesn'tunderstandflight specifictimesGuestgenuinelymakesyou smileLostparentsPricecomplaint,still booksQuotetoNormalCryingat workCryingguestBooks resthen givesdiscountcodeCar brokedown onI70Driver/Counterphone numberVacationinjury"Go tothecounter"CCdecline,blaming iton usUnder 2minbookingWantspickupDowntownDenverStarts callwith can Ispeak to asupervisorEMEDriverbookinglast minuteMad theywerekicked offshuttle"Can youguaranteethe time?"MothersbookingforemployeesBadlymisspellingnamesGettingsameguest 2timesYelled atbyanothercoworkerConferencecall"Can Icombinediscounts?""Do youhaveboosterseats?"Callswhile notsoberNamedrops VRexecutiveCreativeinsultDidn'tmentionOSluggage

EME Ultimate Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Getting a new concierge
  2. Guest slept through pickup
  3. 3rd party booking gone wrong, not our fault
  4. Flirted with on phone
  5. Someone else complaining for guest
  6. Explaining change to EME from CME
  7. "Why does it take so long"
  8. Callback after 2 min on hold
  9. Spent longer than 10 min on hold with IT
  10. Asking for zip code and getting full address
  11. Booking NO FLT online
  12. Doesn't know where they're going
  13. Asking for locals discount
  14. Former employee wanting discount
  15. When you get the guest's life story
  16. Emotional Support Animal
  17. Lost item calls
  18. Booking a year in advanced
  19. Doesn't know we're not CDOT
  20. Front seat request
  21. Bathroom breaks
  22. Doesn't know billing zip code
  23. When a guest won't stay put
  24. Has to hang up on guest
  25. Loud background
  26. Someone comes in and rings the bell at counter
  27. VR booking within 24 hrs
  28. Fixing other agent's mistakes
  29. Doesn't have flight info
  30. Asks for refund inside 24 hrs, no reason
  31. Saying booking is wrong when they did it online
  32. Calls that take longer than 20 min
  33. When they mention another company
  34. Can you just text it to me?
  35. Booking within the hour
  36. Calls to complain while at counter
  37. Doesn't understand flight specific times
  38. Guest genuinely makes you smile
  39. Lost parents
  40. Price complaint, still books
  41. Quote to Normal
  42. Crying at work
  43. Crying guest
  44. Books res then gives discount code
  45. Car broke down on I70
  46. Driver/Counter phone number
  47. Vacation injury
  48. "Go to the counter"
  49. CC decline, blaming it on us
  50. Under 2 min booking
  51. Wants pickupDowntown Denver
  52. Starts call with can I speak to a supervisor
  53. EME Driver booking last minute
  54. Mad they were kicked off shuttle
  55. "Can you guarantee the time?"
  56. Mothers booking for employees
  57. Badly misspelling names
  58. Getting same guest 2 times
  59. Yelled at by another coworker
  60. Conference call
  61. "Can I combine discounts?"
  62. "Do you have booster seats?"
  63. Calls while not sober
  64. Name drops VR executive
  65. Creative insult
  66. Didn't mention OS luggage