Customerwants to knowappointmentavailabilitybefore givinginfoHusbandsays I'm thedecisionmakerCustomergives streetaddresswhen askedfor zip codeCustomerhas youon carbluetoothCall with kidsscreaming inthebackgroundCustomerdoesn't like60-90minutes forestimateCustomertalks withoutstopping for >30 secondsAny localofficeanswersphoneCustomerwantspricing overthe phoneCursed atafter HAcoldtransferService orproduct notoffered afterHA warmtransferCustomeractuallyanswers afterHA coldtransferCustomerhas you onspeakerphoneCan't findcustomer'sinfoHA introsays productof interest is"unspecified"Unable tounderstandanythingcustomersaysCustomerwants rep tocall whenon their wayWife saysI'm thedecisionmakerCustomerrefuses togivespouse'snameCustomersays no wayhomeownercan meet withrepCall tolocal officegoes tovoicemailCustomerputs youon holdZip codeout ofserviceareaCalldisconnectsafter HAwarmtransferCustomerwants to knowappointmentavailabilitybefore givinginfoHusbandsays I'm thedecisionmakerCustomergives streetaddresswhen askedfor zip codeCustomerhas youon carbluetoothCall with kidsscreaming inthebackgroundCustomerdoesn't like60-90minutes forestimateCustomertalks withoutstopping for >30 secondsAny localofficeanswersphoneCustomerwantspricing overthe phoneCursed atafter HAcoldtransferService orproduct notoffered afterHA warmtransferCustomeractuallyanswers afterHA coldtransferCustomerhas you onspeakerphoneCan't findcustomer'sinfoHA introsays productof interest is"unspecified"Unable tounderstandanythingcustomersaysCustomerwants rep tocall whenon their wayWife saysI'm thedecisionmakerCustomerrefuses togivespouse'snameCustomersays no wayhomeownercan meet withrepCall tolocal officegoes tovoicemailCustomerputs youon holdZip codeout ofserviceareaCalldisconnectsafter HAwarmtransfer

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Customer wants to know appointment availability before giving info
  2. Husband says I'm the decision maker
  3. Customer gives street address when asked for zip code
  4. Customer has you on car bluetooth
  5. Call with kids screaming in the background
  6. Customer doesn't like 60-90 minutes for estimate
  7. Customer talks without stopping for > 30 seconds
  8. Any local office answers phone
  9. Customer wants pricing over the phone
  10. Cursed at after HA cold transfer
  11. Service or product not offered after HA warm transfer
  12. Customer actually answers after HA cold transfer
  13. Customer has you on speaker phone
  14. Can't find customer's info
  15. HA intro says product of interest is "unspecified"
  16. Unable to understand anything customer says
  17. Customer wants rep to call when on their way
  18. Wife says I'm the decision maker
  19. Customer refuses to give spouse's name
  20. Customer says no way homeowner can meet with rep
  21. Call to local office goes to voicemail
  22. Customer puts you on hold
  23. Zip code out of service area
  24. Call disconnects after HA warm transfer