(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Any local office answers phone
Customer has you on car bluetooth
Call disconnects after HA warm transfer
Customer has you on speaker phone
Customer actually answers after HA cold transfer
Call with kids screaming in the background
Customer talks without stopping for > 30 seconds
Customer puts you on hold
Service or product not offered after HA warm transfer
Call to local office goes to voicemail
Wife says I'm the decision maker
Can't find customer's info
Customer wants pricing over the phone
Customer says no way homeowner can meet with rep
Unable to understand anything customer says
Customer doesn't like 60-90 minutes for estimate
Customer refuses to give spouse's name
Customer gives street address when asked for zip code
Zip code out of service area
Husband says I'm the decision maker
HA intro says product of interest is "unspecified"
Customer wants to know appointment availability before giving info
