Customerwantspricing overthe phoneCursed atafter HAcoldtransferCall tolocal officegoes tovoicemailCustomersays no wayhomeownercan meet withrepCustomerhas youon carbluetoothCustomergives streetaddresswhen askedfor zip codeCan't findcustomer'sinfoCustomerwants to knowappointmentavailabilitybefore givinginfoWife saysI'm thedecisionmakerAny localofficeanswersphoneCustomerdoesn't like60-90minutes forestimateZip codeout ofserviceareaCustomerhas you onspeakerphoneCalldisconnectsafter HAwarmtransferHusbandsays I'm thedecisionmakerCall with kidsscreaming inthebackgroundCustomerwants rep tocall whenon their wayCustomertalks withoutstopping for >30 secondsHA introsays productof interest is"unspecified"Customerrefuses togivespouse'snameService orproduct notoffered afterHA warmtransferUnable tounderstandanythingcustomersaysCustomeractuallyanswers afterHA coldtransferCustomerputs youon holdCustomerwantspricing overthe phoneCursed atafter HAcoldtransferCall tolocal officegoes tovoicemailCustomersays no wayhomeownercan meet withrepCustomerhas youon carbluetoothCustomergives streetaddresswhen askedfor zip codeCan't findcustomer'sinfoCustomerwants to knowappointmentavailabilitybefore givinginfoWife saysI'm thedecisionmakerAny localofficeanswersphoneCustomerdoesn't like60-90minutes forestimateZip codeout ofserviceareaCustomerhas you onspeakerphoneCalldisconnectsafter HAwarmtransferHusbandsays I'm thedecisionmakerCall with kidsscreaming inthebackgroundCustomerwants rep tocall whenon their wayCustomertalks withoutstopping for >30 secondsHA introsays productof interest is"unspecified"Customerrefuses togivespouse'snameService orproduct notoffered afterHA warmtransferUnable tounderstandanythingcustomersaysCustomeractuallyanswers afterHA coldtransferCustomerputs youon hold

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer wants pricing over the phone
  2. Cursed at after HA cold transfer
  3. Call to local office goes to voicemail
  4. Customer says no way homeowner can meet with rep
  5. Customer has you on car bluetooth
  6. Customer gives street address when asked for zip code
  7. Can't find customer's info
  8. Customer wants to know appointment availability before giving info
  9. Wife says I'm the decision maker
  10. Any local office answers phone
  11. Customer doesn't like 60-90 minutes for estimate
  12. Zip code out of service area
  13. Customer has you on speaker phone
  14. Call disconnects after HA warm transfer
  15. Husband says I'm the decision maker
  16. Call with kids screaming in the background
  17. Customer wants rep to call when on their way
  18. Customer talks without stopping for > 30 seconds
  19. HA intro says product of interest is "unspecified"
  20. Customer refuses to give spouse's name
  21. Service or product not offered after HA warm transfer
  22. Unable to understand anything customer says
  23. Customer actually answers after HA cold transfer
  24. Customer puts you on hold