empathy run rev adjust Refund Replacement unit Set up return Call Fed ex build rapport Look in the hub clock out (lunch) Get a Kudos DTK+Part Explain a charge assurance Transfer to SKILL 3 Place an order run WIMS Compliment an item Send invoice offer additional help Enter a ticket Hardware loyalty Assembly guide Call UPS Replacement part Transfer to SKILL 2 de- escalate Clock in DTK empathy run rev adjust Refund Replacement unit Set up return Call Fed ex build rapport Look in the hub clock out (lunch) Get a Kudos DTK+Part Explain a charge assurance Transfer to SKILL 3 Place an order run WIMS Compliment an item Send invoice offer additional help Enter a ticket Hardware loyalty Assembly guide Call UPS Replacement part Transfer to SKILL 2 de- escalate Clock in DTK
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
empathy
run rev adjust
Refund
Replacement unit
Set up return
Call Fed ex
build rapport
Look in the hub
clock out (lunch)
Get a Kudos
DTK+Part
Explain a charge
assurance
Transfer to SKILL 3
Place an order
run WIMS
Compliment an item
Send invoice
offer additional help
Enter a ticket
Hardware
loyalty
Assembly guide
Call UPS
Replacement part
Transfer to SKILL 2
de-escalate
Clock in
DTK