Explain a charge Transfer to SKILL 3 Send invoice de- escalate Compliment an item Call UPS clock out (lunch) Place an order Replacement part Transfer to SKILL 2 Assembly guide Clock in run WIMS DTK+Part loyalty Call Fed ex Look in the hub offer additional help Refund Get a Kudos empathy build rapport Hardware assurance Set up return run rev adjust Replacement unit Enter a ticket DTK Explain a charge Transfer to SKILL 3 Send invoice de- escalate Compliment an item Call UPS clock out (lunch) Place an order Replacement part Transfer to SKILL 2 Assembly guide Clock in run WIMS DTK+Part loyalty Call Fed ex Look in the hub offer additional help Refund Get a Kudos empathy build rapport Hardware assurance Set up return run rev adjust Replacement unit Enter a ticket DTK
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Explain a charge
Transfer to SKILL 3
Send invoice
de-escalate
Compliment an item
Call UPS
clock out (lunch)
Place an order
Replacement part
Transfer to SKILL 2
Assembly guide
Clock in
run WIMS
DTK+Part
loyalty
Call Fed ex
Look in the hub
offer additional help
Refund
Get a Kudos
empathy
build rapport
Hardware
assurance
Set up return
run rev adjust
Replacement unit
Enter a ticket
DTK