de- escalate DTK offer additional help Look in the hub empathy run rev adjust DTK+Part loyalty clock out (lunch) build rapport Replacement part Set up return Hardware run WIMS assurance Replacement unit Refund Get a Kudos Explain a charge Compliment an item Send invoice Assembly guide Place an order Transfer to SKILL 3 Transfer to SKILL 2 Call UPS Clock in Call Fed ex Enter a ticket de- escalate DTK offer additional help Look in the hub empathy run rev adjust DTK+Part loyalty clock out (lunch) build rapport Replacement part Set up return Hardware run WIMS assurance Replacement unit Refund Get a Kudos Explain a charge Compliment an item Send invoice Assembly guide Place an order Transfer to SKILL 3 Transfer to SKILL 2 Call UPS Clock in Call Fed ex Enter a ticket
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
de-escalate
DTK
offer additional help
Look in the hub
empathy
run rev adjust
DTK+Part
loyalty
clock out (lunch)
build rapport
Replacement part
Set up return
Hardware
run WIMS
assurance
Replacement unit
Refund
Get a Kudos
Explain a charge
Compliment an item
Send invoice
Assembly guide
Place an order
Transfer to SKILL 3
Transfer to SKILL 2
Call UPS
Clock in
Call Fed ex
Enter a ticket