This bingo card has a free space and 29 words: Refund, Transfer to SKILL 2, DTK, Get a Kudos, Explain a charge, Enter a ticket, Replacement part, Place an order, Hardware, de-escalate, Assembly guide, run rev adjust, Clock in, Transfer to SKILL 3, Look in the hub, Send invoice, Call Fed ex, DTK+Part, run WIMS, Replacement unit, build rapport, Call UPS, Set up return, clock out (lunch), Compliment an item, loyalty, offer additional help, assurance and empathy.
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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