Asked Bryan changed the subject- description on calls in the green for response rate used a KB article in your case tenant left a + comment on a case Asked Conner attached all calls to cases took a call when it was not your call shift Asked Taylor green for CSAT this week (on Friday) went on away lunch & call shift Team Justice League went to lunch on time Team AntFarm on at least 2 chats everyday no red bubbles on chats closed all action items 16 cases solved that are not "no assistance" escalated a case closed out resolved Jiras/none in clarify resolved a phone issue took 5 phone calls Team Teenz Titanz Made an AHA Asked Bryan changed the subject- description on calls in the green for response rate used a KB article in your case tenant left a + comment on a case Asked Conner attached all calls to cases took a call when it was not your call shift Asked Taylor green for CSAT this week (on Friday) went on away lunch & call shift Team Justice League went to lunch on time Team AntFarm on at least 2 chats everyday no red bubbles on chats closed all action items 16 cases solved that are not "no assistance" escalated a case closed out resolved Jiras/none in clarify resolved a phone issue took 5 phone calls Team Teenz Titanz Made an AHA
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Asked Bryan
changed the subject- description on calls
in the green for response rate
used a KB article in your case
tenant left a + comment on a case
Asked Conner
attached all calls to cases
took a call when it was not your call shift
Asked Taylor
green for CSAT this week (on Friday)
went on away lunch & call shift
Team Justice League
went to lunch on time
Team AntFarm
on at least 2 chats everyday
no red bubbles on chats
closed all action items
16 cases solved that are not "no assistance"
escalated a case
closed out resolved Jiras/none in clarify
resolved a phone issue
took 5 phone calls
Team Teenz Titanz
Made an AHA