used a KBarticle inyour casetenant lefta +commenton a caseresolveda phoneissuein thegreen forresponserateTeamJusticeLeagueattachedall callsto casesclosed outresolvedJiras/nonein clarifyescalateda casechangedthe subject-descriptionon callsAskedBryanAskedConner16 casessolved thatare not "noassistance"TeamAntFarmwent tolunchon timetook 5phonecallsMadean AHAgreen forCSAT thisweek (onFriday)closed allactionitemsTeamTeenzTitanzAskedTaylorno redbubbleson chatswent onawaylunch &call shifton at least2 chatseverydaytook a callwhen it wasnot your callshiftused a KBarticle inyour casetenant lefta +commenton a caseresolveda phoneissuein thegreen forresponserateTeamJusticeLeagueattachedall callsto casesclosed outresolvedJiras/nonein clarifyescalateda casechangedthe subject-descriptionon callsAskedBryanAskedConner16 casessolved thatare not "noassistance"TeamAntFarmwent tolunchon timetook 5phonecallsMadean AHAgreen forCSAT thisweek (onFriday)closed allactionitemsTeamTeenzTitanzAskedTaylorno redbubbleson chatswent onawaylunch &call shifton at least2 chatseverydaytook a callwhen it wasnot your callshift

Level 1 Service Titan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. used a KB article in your case
  2. tenant left a + comment on a case
  3. resolved a phone issue
  4. in the green for response rate
  5. Team Justice League
  6. attached all calls to cases
  7. closed out resolved Jiras/none in clarify
  8. escalated a case
  9. changed the subject- description on calls
  10. Asked Bryan
  11. Asked Conner
  12. 16 cases solved that are not "no assistance"
  13. Team AntFarm
  14. went to lunch on time
  15. took 5 phone calls
  16. Made an AHA
  17. green for CSAT this week (on Friday)
  18. closed all action items
  19. Team Teenz Titanz
  20. Asked Taylor
  21. no red bubbles on chats
  22. went on away lunch & call shift
  23. on at least 2 chats everyday
  24. took a call when it was not your call shift