in thegreen forresponserateTeamAntFarmescalateda caseno redbubbleson chatsclosed allactionitemstook a callwhen it wasnot your callshiftused a KBarticle inyour caseresolveda phoneissuetenant lefta +commenton a casewent tolunchon timegreen forCSAT thisweek (onFriday)attachedall callsto casesAskedTaylorwent onawaylunch &call shiftAskedConner16 casessolved thatare not "noassistance"on at least2 chatseverydayTeamJusticeLeagueAskedBryantook 5phonecallsclosed outresolvedJiras/nonein clarifychangedthe subject-descriptionon callsTeamTeenzTitanzMadean AHAin thegreen forresponserateTeamAntFarmescalateda caseno redbubbleson chatsclosed allactionitemstook a callwhen it wasnot your callshiftused a KBarticle inyour caseresolveda phoneissuetenant lefta +commenton a casewent tolunchon timegreen forCSAT thisweek (onFriday)attachedall callsto casesAskedTaylorwent onawaylunch &call shiftAskedConner16 casessolved thatare not "noassistance"on at least2 chatseverydayTeamJusticeLeagueAskedBryantook 5phonecallsclosed outresolvedJiras/nonein clarifychangedthe subject-descriptionon callsTeamTeenzTitanzMadean AHA

Level 1 Service Titan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. in the green for response rate
  2. Team AntFarm
  3. escalated a case
  4. no red bubbles on chats
  5. closed all action items
  6. took a call when it was not your call shift
  7. used a KB article in your case
  8. resolved a phone issue
  9. tenant left a + comment on a case
  10. went to lunch on time
  11. green for CSAT this week (on Friday)
  12. attached all calls to cases
  13. Asked Taylor
  14. went on away lunch & call shift
  15. Asked Conner
  16. 16 cases solved that are not "no assistance"
  17. on at least 2 chats everyday
  18. Team Justice League
  19. Asked Bryan
  20. took 5 phone calls
  21. closed out resolved Jiras/none in clarify
  22. changed the subject- description on calls
  23. Team Teenz Titanz
  24. Made an AHA