TeamJusticeLeagueused a KBarticle inyour casegreen forCSAT thisweek (onFriday)AskedBryantenant lefta +commenton a caseon at least2 chatseverydayin thegreen forresponseratewent onawaylunch &call shiftescalateda caseAskedConnerattachedall callsto casesno redbubbleson chatsTeamTeenzTitanzclosed allactionitemstook 5phonecallsTeamAntFarm16 casessolved thatare not "noassistance"resolveda phoneissueAskedTaylortook a callwhen it wasnot your callshiftwent tolunchon timeclosed outresolvedJiras/nonein clarifyMadean AHAchangedthe subject-descriptionon callsTeamJusticeLeagueused a KBarticle inyour casegreen forCSAT thisweek (onFriday)AskedBryantenant lefta +commenton a caseon at least2 chatseverydayin thegreen forresponseratewent onawaylunch &call shiftescalateda caseAskedConnerattachedall callsto casesno redbubbleson chatsTeamTeenzTitanzclosed allactionitemstook 5phonecallsTeamAntFarm16 casessolved thatare not "noassistance"resolveda phoneissueAskedTaylortook a callwhen it wasnot your callshiftwent tolunchon timeclosed outresolvedJiras/nonein clarifyMadean AHAchangedthe subject-descriptionon calls

Level 1 Service Titan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Team Justice League
  2. used a KB article in your case
  3. green for CSAT this week (on Friday)
  4. Asked Bryan
  5. tenant left a + comment on a case
  6. on at least 2 chats everyday
  7. in the green for response rate
  8. went on away lunch & call shift
  9. escalated a case
  10. Asked Conner
  11. attached all calls to cases
  12. no red bubbles on chats
  13. Team Teenz Titanz
  14. closed all action items
  15. took 5 phone calls
  16. Team AntFarm
  17. 16 cases solved that are not "no assistance"
  18. resolved a phone issue
  19. Asked Taylor
  20. took a call when it was not your call shift
  21. went to lunch on time
  22. closed out resolved Jiras/none in clarify
  23. Made an AHA
  24. changed the subject- description on calls