Madean AHAused a KBarticle inyour caseAskedTaylortook 5phonecallsgreen forCSAT thisweek (onFriday)closed outresolvedJiras/nonein clarifywent tolunchon timetenant lefta +commenton a casetook a callwhen it wasnot your callshiftchangedthe subject-descriptionon callsresolveda phoneissueTeamAntFarm16 casessolved thatare not "noassistance"AskedBryanno redbubbleson chatsin thegreen forresponserateclosed allactionitemswent onawaylunch &call shiftTeamJusticeLeagueattachedall callsto caseson at least2 chatseverydayescalateda caseTeamTeenzTitanzAskedConnerMadean AHAused a KBarticle inyour caseAskedTaylortook 5phonecallsgreen forCSAT thisweek (onFriday)closed outresolvedJiras/nonein clarifywent tolunchon timetenant lefta +commenton a casetook a callwhen it wasnot your callshiftchangedthe subject-descriptionon callsresolveda phoneissueTeamAntFarm16 casessolved thatare not "noassistance"AskedBryanno redbubbleson chatsin thegreen forresponserateclosed allactionitemswent onawaylunch &call shiftTeamJusticeLeagueattachedall callsto caseson at least2 chatseverydayescalateda caseTeamTeenzTitanzAskedConner

Level 1 Service Titan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made an AHA
  2. used a KB article in your case
  3. Asked Taylor
  4. took 5 phone calls
  5. green for CSAT this week (on Friday)
  6. closed out resolved Jiras/none in clarify
  7. went to lunch on time
  8. tenant left a + comment on a case
  9. took a call when it was not your call shift
  10. changed the subject- description on calls
  11. resolved a phone issue
  12. Team AntFarm
  13. 16 cases solved that are not "no assistance"
  14. Asked Bryan
  15. no red bubbles on chats
  16. in the green for response rate
  17. closed all action items
  18. went on away lunch & call shift
  19. Team Justice League
  20. attached all calls to cases
  21. on at least 2 chats everyday
  22. escalated a case
  23. Team Teenz Titanz
  24. Asked Conner