used a KBarticle inyour casetenant lefta +commenton a casewent onawaylunch &call shiftclosed outresolvedJiras/nonein clarifyMadean AHAescalateda casegreen forCSAT thisweek (onFriday)in thegreen forresponserateresolveda phoneissueAskedBryanattachedall callsto casesTeamTeenzTitanzTeamAntFarmtook a callwhen it wasnot your callshiftAskedTaylorAskedConner16 casessolved thatare not "noassistance"no redbubbleson chatschangedthe subject-descriptionon callstook 5phonecallsTeamJusticeLeaguewent tolunchon timeclosed allactionitemson at least2 chatseverydayused a KBarticle inyour casetenant lefta +commenton a casewent onawaylunch &call shiftclosed outresolvedJiras/nonein clarifyMadean AHAescalateda casegreen forCSAT thisweek (onFriday)in thegreen forresponserateresolveda phoneissueAskedBryanattachedall callsto casesTeamTeenzTitanzTeamAntFarmtook a callwhen it wasnot your callshiftAskedTaylorAskedConner16 casessolved thatare not "noassistance"no redbubbleson chatschangedthe subject-descriptionon callstook 5phonecallsTeamJusticeLeaguewent tolunchon timeclosed allactionitemson at least2 chatseveryday

Level 1 Service Titan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. used a KB article in your case
  2. tenant left a + comment on a case
  3. went on away lunch & call shift
  4. closed out resolved Jiras/none in clarify
  5. Made an AHA
  6. escalated a case
  7. green for CSAT this week (on Friday)
  8. in the green for response rate
  9. resolved a phone issue
  10. Asked Bryan
  11. attached all calls to cases
  12. Team Teenz Titanz
  13. Team AntFarm
  14. took a call when it was not your call shift
  15. Asked Taylor
  16. Asked Conner
  17. 16 cases solved that are not "no assistance"
  18. no red bubbles on chats
  19. changed the subject- description on calls
  20. took 5 phone calls
  21. Team Justice League
  22. went to lunch on time
  23. closed all action items
  24. on at least 2 chats everyday