Madean AHAclosed outresolvedJiras/nonein clarifygreen forCSAT thisweek (onFriday)took 5phonecallschangedthe subject-descriptionon callsTeamTeenzTitanzAskedTaylorwent onawaylunch &call shiftTeamAntFarmclosed allactionitemson at least2 chatseverydayused a KBarticle inyour casewent tolunchon timeAskedConnerescalateda caseTeamJusticeLeaguetenant lefta +commenton a caseAskedBryan16 casessolved thatare not "noassistance"in thegreen forresponserateno redbubbleson chatstook a callwhen it wasnot your callshiftattachedall callsto casesresolveda phoneissueMadean AHAclosed outresolvedJiras/nonein clarifygreen forCSAT thisweek (onFriday)took 5phonecallschangedthe subject-descriptionon callsTeamTeenzTitanzAskedTaylorwent onawaylunch &call shiftTeamAntFarmclosed allactionitemson at least2 chatseverydayused a KBarticle inyour casewent tolunchon timeAskedConnerescalateda caseTeamJusticeLeaguetenant lefta +commenton a caseAskedBryan16 casessolved thatare not "noassistance"in thegreen forresponserateno redbubbleson chatstook a callwhen it wasnot your callshiftattachedall callsto casesresolveda phoneissue

Level 1 Service Titan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made an AHA
  2. closed out resolved Jiras/none in clarify
  3. green for CSAT this week (on Friday)
  4. took 5 phone calls
  5. changed the subject- description on calls
  6. Team Teenz Titanz
  7. Asked Taylor
  8. went on away lunch & call shift
  9. Team AntFarm
  10. closed all action items
  11. on at least 2 chats everyday
  12. used a KB article in your case
  13. went to lunch on time
  14. Asked Conner
  15. escalated a case
  16. Team Justice League
  17. tenant left a + comment on a case
  18. Asked Bryan
  19. 16 cases solved that are not "no assistance"
  20. in the green for response rate
  21. no red bubbles on chats
  22. took a call when it was not your call shift
  23. attached all calls to cases
  24. resolved a phone issue