no redbubbleson chatswent tolunchon timeused a KBarticle inyour casetook 5phonecallsTeamAntFarmwent onawaylunch &call shiftin thegreen forresponserateclosed outresolvedJiras/nonein clarifyAskedBryanattachedall callsto casesAskedConneron at least2 chatseveryday16 casessolved thatare not "noassistance"resolveda phoneissueTeamTeenzTitanztenant lefta +commenton a casechangedthe subject-descriptionon callstook a callwhen it wasnot your callshiftgreen forCSAT thisweek (onFriday)AskedTaylorTeamJusticeLeagueclosed allactionitemsescalateda caseMadean AHAno redbubbleson chatswent tolunchon timeused a KBarticle inyour casetook 5phonecallsTeamAntFarmwent onawaylunch &call shiftin thegreen forresponserateclosed outresolvedJiras/nonein clarifyAskedBryanattachedall callsto casesAskedConneron at least2 chatseveryday16 casessolved thatare not "noassistance"resolveda phoneissueTeamTeenzTitanztenant lefta +commenton a casechangedthe subject-descriptionon callstook a callwhen it wasnot your callshiftgreen forCSAT thisweek (onFriday)AskedTaylorTeamJusticeLeagueclosed allactionitemsescalateda caseMadean AHA

Level 1 Service Titan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. no red bubbles on chats
  2. went to lunch on time
  3. used a KB article in your case
  4. took 5 phone calls
  5. Team AntFarm
  6. went on away lunch & call shift
  7. in the green for response rate
  8. closed out resolved Jiras/none in clarify
  9. Asked Bryan
  10. attached all calls to cases
  11. Asked Conner
  12. on at least 2 chats everyday
  13. 16 cases solved that are not "no assistance"
  14. resolved a phone issue
  15. Team Teenz Titanz
  16. tenant left a + comment on a case
  17. changed the subject- description on calls
  18. took a call when it was not your call shift
  19. green for CSAT this week (on Friday)
  20. Asked Taylor
  21. Team Justice League
  22. closed all action items
  23. escalated a case
  24. Made an AHA