AskedBryanused a KBarticle inyour caseno redbubbleson chatstook a callwhen it wasnot your callshifton at least2 chatseverydayAskedConnerclosed allactionitemswent onawaylunch &call shiftTeamJusticeLeagueattachedall callsto casesgreen forCSAT thisweek (onFriday)TeamTeenzTitanz16 casessolved thatare not "noassistance"Madean AHAwent tolunchon timeresolveda phoneissuetook 5phonecallsAskedTaylorchangedthe subject-descriptionon callsTeamAntFarmescalateda casein thegreen forresponserateclosed outresolvedJiras/nonein clarifytenant lefta +commenton a caseAskedBryanused a KBarticle inyour caseno redbubbleson chatstook a callwhen it wasnot your callshifton at least2 chatseverydayAskedConnerclosed allactionitemswent onawaylunch &call shiftTeamJusticeLeagueattachedall callsto casesgreen forCSAT thisweek (onFriday)TeamTeenzTitanz16 casessolved thatare not "noassistance"Madean AHAwent tolunchon timeresolveda phoneissuetook 5phonecallsAskedTaylorchangedthe subject-descriptionon callsTeamAntFarmescalateda casein thegreen forresponserateclosed outresolvedJiras/nonein clarifytenant lefta +commenton a case

Level 1 Service Titan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Asked Bryan
  2. used a KB article in your case
  3. no red bubbles on chats
  4. took a call when it was not your call shift
  5. on at least 2 chats everyday
  6. Asked Conner
  7. closed all action items
  8. went on away lunch & call shift
  9. Team Justice League
  10. attached all calls to cases
  11. green for CSAT this week (on Friday)
  12. Team Teenz Titanz
  13. 16 cases solved that are not "no assistance"
  14. Made an AHA
  15. went to lunch on time
  16. resolved a phone issue
  17. took 5 phone calls
  18. Asked Taylor
  19. changed the subject- description on calls
  20. Team AntFarm
  21. escalated a case
  22. in the green for response rate
  23. closed out resolved Jiras/none in clarify
  24. tenant left a + comment on a case