took a callwhen it wasnot your callshiftwent onawaylunch &call shiftTeamAntFarm16 casessolved thatare not "noassistance"used a KBarticle inyour casetook 5phonecallsescalateda caseMadean AHAno redbubbleson chatsresolveda phoneissueTeamJusticeLeaguetenant lefta +commenton a casein thegreen forresponserateattachedall callsto casesclosed allactionitemsAskedConnerwent tolunchon timeclosed outresolvedJiras/nonein clarifychangedthe subject-descriptionon callson at least2 chatseverydaygreen forCSAT thisweek (onFriday)AskedTaylorAskedBryanTeamTeenzTitanztook a callwhen it wasnot your callshiftwent onawaylunch &call shiftTeamAntFarm16 casessolved thatare not "noassistance"used a KBarticle inyour casetook 5phonecallsescalateda caseMadean AHAno redbubbleson chatsresolveda phoneissueTeamJusticeLeaguetenant lefta +commenton a casein thegreen forresponserateattachedall callsto casesclosed allactionitemsAskedConnerwent tolunchon timeclosed outresolvedJiras/nonein clarifychangedthe subject-descriptionon callson at least2 chatseverydaygreen forCSAT thisweek (onFriday)AskedTaylorAskedBryanTeamTeenzTitanz

Level 1 Service Titan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. took a call when it was not your call shift
  2. went on away lunch & call shift
  3. Team AntFarm
  4. 16 cases solved that are not "no assistance"
  5. used a KB article in your case
  6. took 5 phone calls
  7. escalated a case
  8. Made an AHA
  9. no red bubbles on chats
  10. resolved a phone issue
  11. Team Justice League
  12. tenant left a + comment on a case
  13. in the green for response rate
  14. attached all calls to cases
  15. closed all action items
  16. Asked Conner
  17. went to lunch on time
  18. closed out resolved Jiras/none in clarify
  19. changed the subject- description on calls
  20. on at least 2 chats everyday
  21. green for CSAT this week (on Friday)
  22. Asked Taylor
  23. Asked Bryan
  24. Team Teenz Titanz