This bingo card has a free space and 24 words: in the green for response rate, Team AntFarm, green for CSAT this week (on Friday), escalated a case, took a call when it was not your call shift, attached all calls to cases, Asked Bryan, changed the subject- description on calls, resolved a phone issue, took 5 phone calls, Team Justice League, on at least 2 chats everyday, Asked Conner, went to lunch on time, 16 cases solved that are not "no assistance", used a KB article in your case, no red bubbles on chats, Team Teenz Titanz, Made an AHA, closed out resolved Jiras/none in clarify, Asked Taylor, tenant left a + comment on a case, closed all action items and went on away lunch & call shift.
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