VerifiedHIPAAFind aproviderSearchDiscussedMedicalClaimsupdated mbrdemographicsDiscussedDME withmemberadvisedthe callmay berecordedCalled aprovider'soffice formbrcreatedMyAdvocatereferralGave mbrnohomeworkDiscussedLEPDispositionedproperly inBravoOTCissuescheckedAutorizationsTold mbrto callMemberServicesusedMacessDiscussedEssentialExtras withmemberlooked atmembersEOCOrderNew IDcardthankedmbr forbeing partof AnthemContactedone of ourVendorsDidResearchin MarxAskedprobingquestions(issues withbilling, etc..)Confirmedmbr is notdrivingOrderedMemberMaterialslooked inESD atpharmacyclaimscheckedNextGenMbrstates noissuesVerifiedHIPAAFind aproviderSearchDiscussedMedicalClaimsupdated mbrdemographicsDiscussedDME withmemberadvisedthe callmay berecordedCalled aprovider'soffice formbrcreatedMyAdvocatereferralGave mbrnohomeworkDiscussedLEPDispositionedproperly inBravoOTCissuescheckedAutorizationsTold mbrto callMemberServicesusedMacessDiscussedEssentialExtras withmemberlooked atmembersEOCOrderNew IDcardthankedmbr forbeing partof AnthemContactedone of ourVendorsDidResearchin MarxAskedprobingquestions(issues withbilling, etc..)Confirmedmbr is notdrivingOrderedMemberMaterialslooked inESD atpharmacyclaimscheckedNextGenMbrstates noissues

Concierge Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verified HIPAA
  2. Find a provider Search
  3. Discussed Medical Claims
  4. updated mbr demographics
  5. Discussed DME with member
  6. advised the call may be recorded
  7. Called a provider's office for mbr
  8. created My Advocate referral
  9. Gave mbr no homework
  10. Discussed LEP
  11. Dispositioned properly in Bravo
  12. OTC issues
  13. checked Autorizations
  14. Told mbr to call Member Services
  15. used Macess
  16. Discussed Essential Extras with member
  17. looked at members EOC
  18. Order New ID card
  19. thanked mbr for being part of Anthem
  20. Contacted one of our Vendors
  21. Did Research in Marx
  22. Asked probing questions (issues with billing, etc..)
  23. Confirmed mbr is not driving
  24. Ordered Member Materials
  25. looked in ESD at pharmacy claims
  26. checked NextGen
  27. Mbr states no issues