OrderNew IDcardcheckedAutorizationsDiscussedEssentialExtras withmembercreatedMyAdvocatereferralVerifiedHIPAAusedMacessDiscussedDME withmembercheckedNextGenFind aproviderSearchConfirmedmbr is notdrivingadvisedthe callmay berecordedDispositionedproperly inBravolooked inESD atpharmacyclaimsthankedmbr forbeing partof AnthemContactedone of ourVendorsDiscussedLEPupdated mbrdemographicsTold mbrto callMemberServicesGave mbrnohomeworkOTCissuesAskedprobingquestions(issues withbilling, etc..)DiscussedMedicalClaimsOrderedMemberMaterialslooked atmembersEOCMbrstates noissuesDidResearchin MarxCalled aprovider'soffice formbrOrderNew IDcardcheckedAutorizationsDiscussedEssentialExtras withmembercreatedMyAdvocatereferralVerifiedHIPAAusedMacessDiscussedDME withmembercheckedNextGenFind aproviderSearchConfirmedmbr is notdrivingadvisedthe callmay berecordedDispositionedproperly inBravolooked inESD atpharmacyclaimsthankedmbr forbeing partof AnthemContactedone of ourVendorsDiscussedLEPupdated mbrdemographicsTold mbrto callMemberServicesGave mbrnohomeworkOTCissuesAskedprobingquestions(issues withbilling, etc..)DiscussedMedicalClaimsOrderedMemberMaterialslooked atmembersEOCMbrstates noissuesDidResearchin MarxCalled aprovider'soffice formbr

Concierge Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Order New ID card
  2. checked Autorizations
  3. Discussed Essential Extras with member
  4. created My Advocate referral
  5. Verified HIPAA
  6. used Macess
  7. Discussed DME with member
  8. checked NextGen
  9. Find a provider Search
  10. Confirmed mbr is not driving
  11. advised the call may be recorded
  12. Dispositioned properly in Bravo
  13. looked in ESD at pharmacy claims
  14. thanked mbr for being part of Anthem
  15. Contacted one of our Vendors
  16. Discussed LEP
  17. updated mbr demographics
  18. Told mbr to call Member Services
  19. Gave mbr no homework
  20. OTC issues
  21. Asked probing questions (issues with billing, etc..)
  22. Discussed Medical Claims
  23. Ordered Member Materials
  24. looked at members EOC
  25. Mbr states no issues
  26. Did Research in Marx
  27. Called a provider's office for mbr