Find aproviderSearchConfirmedmbr is notdrivingDiscussedMedicalClaimsGave mbrnohomeworkDidResearchin MarxTold mbrto callMemberServicesVerifiedHIPAACalled aprovider'soffice formbrOrderNew IDcardcheckedAutorizationscheckedNextGenAskedprobingquestions(issues withbilling, etc..)DiscussedDME withmembercreatedMyAdvocatereferrallooked atmembersEOCadvisedthe callmay berecordedDispositionedproperly inBravoupdated mbrdemographicsusedMacessOrderedMemberMaterialsthankedmbr forbeing partof AnthemDiscussedLEPDiscussedEssentialExtras withmemberOTCissuesContactedone of ourVendorslooked inESD atpharmacyclaimsMbrstates noissuesFind aproviderSearchConfirmedmbr is notdrivingDiscussedMedicalClaimsGave mbrnohomeworkDidResearchin MarxTold mbrto callMemberServicesVerifiedHIPAACalled aprovider'soffice formbrOrderNew IDcardcheckedAutorizationscheckedNextGenAskedprobingquestions(issues withbilling, etc..)DiscussedDME withmembercreatedMyAdvocatereferrallooked atmembersEOCadvisedthe callmay berecordedDispositionedproperly inBravoupdated mbrdemographicsusedMacessOrderedMemberMaterialsthankedmbr forbeing partof AnthemDiscussedLEPDiscussedEssentialExtras withmemberOTCissuesContactedone of ourVendorslooked inESD atpharmacyclaimsMbrstates noissues

Concierge Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Find a provider Search
  2. Confirmed mbr is not driving
  3. Discussed Medical Claims
  4. Gave mbr no homework
  5. Did Research in Marx
  6. Told mbr to call Member Services
  7. Verified HIPAA
  8. Called a provider's office for mbr
  9. Order New ID card
  10. checked Autorizations
  11. checked NextGen
  12. Asked probing questions (issues with billing, etc..)
  13. Discussed DME with member
  14. created My Advocate referral
  15. looked at members EOC
  16. advised the call may be recorded
  17. Dispositioned properly in Bravo
  18. updated mbr demographics
  19. used Macess
  20. Ordered Member Materials
  21. thanked mbr for being part of Anthem
  22. Discussed LEP
  23. Discussed Essential Extras with member
  24. OTC issues
  25. Contacted one of our Vendors
  26. looked in ESD at pharmacy claims
  27. Mbr states no issues