Contactedone of ourVendorsDiscussedEssentialExtras withmemberCalled aprovider'soffice formbrAskedprobingquestions(issues withbilling, etc..)thankedmbr forbeing partof AnthemDispositionedproperly inBravoDiscussedDME withmemberConfirmedmbr is notdrivingupdated mbrdemographicsDiscussedLEPDiscussedMedicalClaimsGave mbrnohomeworkFind aproviderSearchcheckedAutorizationsOrderNew IDcardlooked inESD atpharmacyclaimscheckedNextGenMbrstates noissuesOrderedMemberMaterialslooked atmembersEOCTold mbrto callMemberServicesadvisedthe callmay berecordedDidResearchin MarxusedMacessVerifiedHIPAAcreatedMyAdvocatereferralOTCissuesContactedone of ourVendorsDiscussedEssentialExtras withmemberCalled aprovider'soffice formbrAskedprobingquestions(issues withbilling, etc..)thankedmbr forbeing partof AnthemDispositionedproperly inBravoDiscussedDME withmemberConfirmedmbr is notdrivingupdated mbrdemographicsDiscussedLEPDiscussedMedicalClaimsGave mbrnohomeworkFind aproviderSearchcheckedAutorizationsOrderNew IDcardlooked inESD atpharmacyclaimscheckedNextGenMbrstates noissuesOrderedMemberMaterialslooked atmembersEOCTold mbrto callMemberServicesadvisedthe callmay berecordedDidResearchin MarxusedMacessVerifiedHIPAAcreatedMyAdvocatereferralOTCissues

Concierge Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Contacted one of our Vendors
  2. Discussed Essential Extras with member
  3. Called a provider's office for mbr
  4. Asked probing questions (issues with billing, etc..)
  5. thanked mbr for being part of Anthem
  6. Dispositioned properly in Bravo
  7. Discussed DME with member
  8. Confirmed mbr is not driving
  9. updated mbr demographics
  10. Discussed LEP
  11. Discussed Medical Claims
  12. Gave mbr no homework
  13. Find a provider Search
  14. checked Autorizations
  15. Order New ID card
  16. looked in ESD at pharmacy claims
  17. checked NextGen
  18. Mbr states no issues
  19. Ordered Member Materials
  20. looked at members EOC
  21. Told mbr to call Member Services
  22. advised the call may be recorded
  23. Did Research in Marx
  24. used Macess
  25. Verified HIPAA
  26. created My Advocate referral
  27. OTC issues