checkedAutorizationsAskedprobingquestions(issues withbilling, etc..)advisedthe callmay berecordedDiscussedDME withmemberusedMacessTold mbrto callMemberServicesGave mbrnohomeworkDidResearchin MarxDiscussedLEPOrderedMemberMaterialsDispositionedproperly inBravoDiscussedEssentialExtras withmemberlooked inESD atpharmacyclaimsConfirmedmbr is notdrivingMbrstates noissuesVerifiedHIPAAContactedone of ourVendorslooked atmembersEOCOrderNew IDcardOTCissuesupdated mbrdemographicsthankedmbr forbeing partof AnthemDiscussedMedicalClaimscheckedNextGenCalled aprovider'soffice formbrFind aproviderSearchcreatedMyAdvocatereferralcheckedAutorizationsAskedprobingquestions(issues withbilling, etc..)advisedthe callmay berecordedDiscussedDME withmemberusedMacessTold mbrto callMemberServicesGave mbrnohomeworkDidResearchin MarxDiscussedLEPOrderedMemberMaterialsDispositionedproperly inBravoDiscussedEssentialExtras withmemberlooked inESD atpharmacyclaimsConfirmedmbr is notdrivingMbrstates noissuesVerifiedHIPAAContactedone of ourVendorslooked atmembersEOCOrderNew IDcardOTCissuesupdated mbrdemographicsthankedmbr forbeing partof AnthemDiscussedMedicalClaimscheckedNextGenCalled aprovider'soffice formbrFind aproviderSearchcreatedMyAdvocatereferral

Concierge Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. checked Autorizations
  2. Asked probing questions (issues with billing, etc..)
  3. advised the call may be recorded
  4. Discussed DME with member
  5. used Macess
  6. Told mbr to call Member Services
  7. Gave mbr no homework
  8. Did Research in Marx
  9. Discussed LEP
  10. Ordered Member Materials
  11. Dispositioned properly in Bravo
  12. Discussed Essential Extras with member
  13. looked in ESD at pharmacy claims
  14. Confirmed mbr is not driving
  15. Mbr states no issues
  16. Verified HIPAA
  17. Contacted one of our Vendors
  18. looked at members EOC
  19. Order New ID card
  20. OTC issues
  21. updated mbr demographics
  22. thanked mbr for being part of Anthem
  23. Discussed Medical Claims
  24. checked NextGen
  25. Called a provider's office for mbr
  26. Find a provider Search
  27. created My Advocate referral