Further Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. NON ARI gives permission to call AH – AH answers – was able to use scripting (to some degree) – asked member for first and last name and gathered 1 piece of info Case #
2. Member auto populated- ARI on the phone - asked for callers first and last name – then members first and last name Case#
3. Member did not auto populate – asked for first and last name - gathered 3 additional pieces of info Case#
4. Member did not auto populate – asked for first and last name -gathered 1 additional piece of info-was able to update/add email or phone number to their file over the call Case#
5. Member did not auto populate –NON ARI on the phone - asked for callers first and last name and relationship to AH - members first and last name – gathered 3 piece of info Case#
6. NON ARI gives permission to call AH – AH answers – did not use right away scripting – asked member for first and last name and gathered 1 piece of info Case#
7. Member brings another member on the line to talk about their account next – ask for first and last name – gathered 1 piece of info Case#
8. Provider call – asked for Provider name – gathered 1 piece of info Case#
9. Member did not auto populate – ARI on the phone - asked for callers first and last name – members first and last name – gathered 3 pieces of info Case#
10. Member did not auto populate – asked for first and last name -gathered 1 additional piece of info- provided SA ID# over the call and either mentioned registration or got them registered Case#
11. Member did not auto populate – asked for first and last name -gathered 1 additional piece of info Case#
12. Member auto populated - asked for first and last name and they had a passphrase to validate Case#
13. Validated NON ARI has their own debit card and asked for the account balance – provided correct account balance Case#
14. Member auto populated - asked for first and last name – was able to update/add email or phone number to their file over the call Case#
15. Member auto populated - asked for first and last name Case#
16. NON ARI gives permission to call AH – AH answers – was able to use scripting (to some degree) – asked member for first and last name - gathered 3 piece of info Case#
17. Validated NON ARI has account specific questions – NON ARI would not agree to OBC to AH - was able to verify an appropriate yes/no question Case#
18. Validated NON ARI has account specific questions – AH did not answer – Offered to email the answers to their questions to the AH– NON ARI accepts – did not release email on file Case#
19. Validated NON ARI has account specific questions – AH did not answer – was able to verify an appropriate yes/no question Case#
20. Member brings another member on the line to talk about their account next – ask for first and last name – gathered 3 pieces of info Case#
21. Member did not auto populate –NON ARI on the phone - asked for callers first and last name and relationship to AH - members first and last name – gathered 1 piece of info Case#
22. NON ARI gives permission to call AH – AH answers – did not use scripting right away – asked member for first and last name and gathered 3 piece of info Case#
23. Member did not auto populate – ARI on the phone - asked for callers first and last name – members first and last name – gathered 1 piece of info Case#
24. Member auto populated – NON ARI on the phone- asked for callers first and last name and relationship to AH - then members first and last name Case#