1 customer compliment in a week Offer 10 leads in a day Submit an RCPS item Quote to Lead 60% for the week 5.60 CX score for the week (95 CVL) AHT 6:00 or better 5.50 CX score for the week (95 CVL) 10% leads for the week 45% NPS or better for the week (min 5 surveys) 2 customer compliments in a week Work 5 hours OT for the week Run a huddle 11% leads for the week Offer 8 leads in a day Logon Adherence 94% or better for the week ILTR 80% or better for the week (min 5 surveys) 5.70 CX score for the week (95 CVL) Go Green for the week Offer 30 leads in a week 50% NPS or better for the week (min 5 surveys) ILTR 90% or better for the week (min 5 surveys) Go Green two weeks in a row AHT 5:50 or better Quote to Lead 55% for the week 1 customer compliment in a week Offer 10 leads in a day Submit an RCPS item Quote to Lead 60% for the week 5.60 CX score for the week (95 CVL) AHT 6:00 or better 5.50 CX score for the week (95 CVL) 10% leads for the week 45% NPS or better for the week (min 5 surveys) 2 customer compliments in a week Work 5 hours OT for the week Run a huddle 11% leads for the week Offer 8 leads in a day Logon Adherence 94% or better for the week ILTR 80% or better for the week (min 5 surveys) 5.70 CX score for the week (95 CVL) Go Green for the week Offer 30 leads in a week 50% NPS or better for the week (min 5 surveys) ILTR 90% or better for the week (min 5 surveys) Go Green two weeks in a row AHT 5:50 or better Quote to Lead 55% for the week
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1 customer compliment in a week
Offer 10 leads in a day
Submit an RCPS item
Quote to Lead 60% for the week
5.60 CX score for the week (95 CVL)
AHT 6:00 or better
5.50 CX score for the week (95 CVL)
10% leads for the week
45% NPS or better for the week (min 5 surveys)
2 customer compliments in a week
Work 5 hours OT for the week
Run a huddle
11% leads for the week
Offer 8 leads in a day
Logon Adherence 94% or better for the week
ILTR 80% or better for the week
(min 5 surveys)
5.70 CX score for the week (95 CVL)
Go Green for the week
Offer 30 leads in a week
50% NPS or better for the week (min 5 surveys)
ILTR 90% or better for the week (min 5 surveys)
Go Green two weeks in a row
AHT 5:50 or better
Quote to Lead 55% for the week