Offer 10 leads in a day AHT 5:50 or better Submit an RCPS item 5.70 CX score for the week (95 CVL) 5.50 CX score for the week (95 CVL) Go Green for the week Go Green two weeks in a row 50% NPS or better for the week (min 5 surveys) Offer 8 leads in a day Quote to Lead 60% for the week ILTR 90% or better for the week (min 5 surveys) Work 5 hours OT for the week 11% leads for the week Offer 30 leads in a week Quote to Lead 55% for the week AHT 6:00 or better 10% leads for the week 45% NPS or better for the week (min 5 surveys) Run a huddle 5.60 CX score for the week (95 CVL) ILTR 80% or better for the week (min 5 surveys) Logon Adherence 94% or better for the week 1 customer compliment in a week 2 customer compliments in a week Offer 10 leads in a day AHT 5:50 or better Submit an RCPS item 5.70 CX score for the week (95 CVL) 5.50 CX score for the week (95 CVL) Go Green for the week Go Green two weeks in a row 50% NPS or better for the week (min 5 surveys) Offer 8 leads in a day Quote to Lead 60% for the week ILTR 90% or better for the week (min 5 surveys) Work 5 hours OT for the week 11% leads for the week Offer 30 leads in a week Quote to Lead 55% for the week AHT 6:00 or better 10% leads for the week 45% NPS or better for the week (min 5 surveys) Run a huddle 5.60 CX score for the week (95 CVL) ILTR 80% or better for the week (min 5 surveys) Logon Adherence 94% or better for the week 1 customer compliment in a week 2 customer compliments in a week
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Offer 10 leads in a day
AHT 5:50 or better
Submit an RCPS item
5.70 CX score for the week (95 CVL)
5.50 CX score for the week (95 CVL)
Go Green for the week
Go Green two weeks in a row
50% NPS or better for the week (min 5 surveys)
Offer 8 leads in a day
Quote to Lead 60% for the week
ILTR 90% or better for the week (min 5 surveys)
Work 5 hours OT for the week
11% leads for the week
Offer 30 leads in a week
Quote to Lead 55% for the week
AHT 6:00 or better
10% leads for the week
45% NPS or better for the week (min 5 surveys)
Run a huddle
5.60 CX score for the week (95 CVL)
ILTR 80% or better for the week
(min 5 surveys)
Logon Adherence 94% or better for the week
1 customer compliment in a week
2 customer compliments in a week