Run a huddle 10% leads for the week 45% NPS or better for the week (min 5 surveys) AHT 6:00 or better 5.50 CX score for the week (95 CVL) Work 5 hours OT for the week 5.60 CX score for the week (95 CVL) ILTR 80% or better for the week (min 5 surveys) Offer 10 leads in a day Go Green for the week ILTR 90% or better for the week (min 5 surveys) Go Green two weeks in a row 5.70 CX score for the week (95 CVL) 50% NPS or better for the week (min 5 surveys) Submit an RCPS item Quote to Lead 60% for the week 2 customer compliments in a week Quote to Lead 55% for the week Offer 8 leads in a day 1 customer compliment in a week Offer 30 leads in a week AHT 5:50 or better 11% leads for the week Logon Adherence 94% or better for the week Run a huddle 10% leads for the week 45% NPS or better for the week (min 5 surveys) AHT 6:00 or better 5.50 CX score for the week (95 CVL) Work 5 hours OT for the week 5.60 CX score for the week (95 CVL) ILTR 80% or better for the week (min 5 surveys) Offer 10 leads in a day Go Green for the week ILTR 90% or better for the week (min 5 surveys) Go Green two weeks in a row 5.70 CX score for the week (95 CVL) 50% NPS or better for the week (min 5 surveys) Submit an RCPS item Quote to Lead 60% for the week 2 customer compliments in a week Quote to Lead 55% for the week Offer 8 leads in a day 1 customer compliment in a week Offer 30 leads in a week AHT 5:50 or better 11% leads for the week Logon Adherence 94% or better for the week
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Run a huddle
10% leads for the week
45% NPS or better for the week (min 5 surveys)
AHT 6:00 or better
5.50 CX score for the week (95 CVL)
Work 5 hours OT for the week
5.60 CX score for the week (95 CVL)
ILTR 80% or better for the week
(min 5 surveys)
Offer 10 leads in a day
Go Green for the week
ILTR 90% or better for the week (min 5 surveys)
Go Green two weeks in a row
5.70 CX score for the week (95 CVL)
50% NPS or better for the week (min 5 surveys)
Submit an RCPS item
Quote to Lead 60% for the week
2 customer compliments in a week
Quote to Lead 55% for the week
Offer 8 leads in a day
1 customer compliment in a week
Offer 30 leads in a week
AHT 5:50 or better
11% leads for the week
Logon Adherence 94% or better for the week