Submit an RCPS item Offer 10 leads in a day Quote to Lead 55% for the week 45% NPS or better for the week (min 5 surveys) 50% NPS or better for the week (min 5 surveys) Go Green for the week AHT 5:50 or better Quote to Lead 60% for the week 5.50 CX score for the week (95 CVL) 1 customer compliment in a week Go Green two weeks in a row ILTR 90% or better for the week (min 5 surveys) Logon Adherence 94% or better for the week ILTR 80% or better for the week (min 5 surveys) 5.60 CX score for the week (95 CVL) AHT 6:00 or better Work 5 hours OT for the week 2 customer compliments in a week Offer 30 leads in a week Offer 8 leads in a day 5.70 CX score for the week (95 CVL) 10% leads for the week 11% leads for the week Run a huddle Submit an RCPS item Offer 10 leads in a day Quote to Lead 55% for the week 45% NPS or better for the week (min 5 surveys) 50% NPS or better for the week (min 5 surveys) Go Green for the week AHT 5:50 or better Quote to Lead 60% for the week 5.50 CX score for the week (95 CVL) 1 customer compliment in a week Go Green two weeks in a row ILTR 90% or better for the week (min 5 surveys) Logon Adherence 94% or better for the week ILTR 80% or better for the week (min 5 surveys) 5.60 CX score for the week (95 CVL) AHT 6:00 or better Work 5 hours OT for the week 2 customer compliments in a week Offer 30 leads in a week Offer 8 leads in a day 5.70 CX score for the week (95 CVL) 10% leads for the week 11% leads for the week Run a huddle
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Submit an RCPS item
Offer 10 leads in a day
Quote to Lead 55% for the week
45% NPS or better for the week (min 5 surveys)
50% NPS or better for the week (min 5 surveys)
Go Green for the week
AHT 5:50 or better
Quote to Lead 60% for the week
5.50 CX score for the week (95 CVL)
1 customer compliment in a week
Go Green two weeks in a row
ILTR 90% or better for the week (min 5 surveys)
Logon Adherence 94% or better for the week
ILTR 80% or better for the week
(min 5 surveys)
5.60 CX score for the week (95 CVL)
AHT 6:00 or better
Work 5 hours OT for the week
2 customer compliments in a week
Offer 30 leads in a week
Offer 8 leads in a day
5.70 CX score for the week (95 CVL)
10% leads for the week
11% leads for the week
Run a huddle