Logon Adherence 94% or better for the week AHT 5:50 or better 2 customer compliments in a week Quote to Lead 55% for the week 5.70 CX score for the week (95 CVL) Go Green for the week Offer 10 leads in a day Offer 30 leads in a week 45% NPS or better for the week (min 5 surveys) ILTR 90% or better for the week (min 5 surveys) 5.50 CX score for the week (95 CVL) 1 customer compliment in a week 11% leads for the week Run a huddle 10% leads for the week Submit an RCPS item Work 5 hours OT for the week 5.60 CX score for the week (95 CVL) 50% NPS or better for the week (min 5 surveys) ILTR 80% or better for the week (min 5 surveys) Offer 8 leads in a day Quote to Lead 60% for the week Go Green two weeks in a row AHT 6:00 or better Logon Adherence 94% or better for the week AHT 5:50 or better 2 customer compliments in a week Quote to Lead 55% for the week 5.70 CX score for the week (95 CVL) Go Green for the week Offer 10 leads in a day Offer 30 leads in a week 45% NPS or better for the week (min 5 surveys) ILTR 90% or better for the week (min 5 surveys) 5.50 CX score for the week (95 CVL) 1 customer compliment in a week 11% leads for the week Run a huddle 10% leads for the week Submit an RCPS item Work 5 hours OT for the week 5.60 CX score for the week (95 CVL) 50% NPS or better for the week (min 5 surveys) ILTR 80% or better for the week (min 5 surveys) Offer 8 leads in a day Quote to Lead 60% for the week Go Green two weeks in a row AHT 6:00 or better
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Logon Adherence 94% or better for the week
AHT 5:50 or better
2 customer compliments in a week
Quote to Lead 55% for the week
5.70 CX score for the week (95 CVL)
Go Green for the week
Offer 10 leads in a day
Offer 30 leads in a week
45% NPS or better for the week (min 5 surveys)
ILTR 90% or better for the week (min 5 surveys)
5.50 CX score for the week (95 CVL)
1 customer compliment in a week
11% leads for the week
Run a huddle
10% leads for the week
Submit an RCPS item
Work 5 hours OT for the week
5.60 CX score for the week (95 CVL)
50% NPS or better for the week (min 5 surveys)
ILTR 80% or better for the week
(min 5 surveys)
Offer 8 leads in a day
Quote to Lead 60% for the week
Go Green two weeks in a row
AHT 6:00 or better