Offer 10 leads in a day 2 customer compliments in a week ILTR 80% or better for the week (min 5 surveys) 5.70 CX score for the week (95 CVL) Logon Adherence 94% or better for the week AHT 6:00 or better Go Green two weeks in a row 45% NPS or better for the week (min 5 surveys) 10% leads for the week AHT 5:50 or better Go Green for the week Offer 8 leads in a day 1 customer compliment in a week 11% leads for the week Quote to Lead 60% for the week Quote to Lead 55% for the week ILTR 90% or better for the week (min 5 surveys) Offer 30 leads in a week 5.60 CX score for the week (95 CVL) Submit an RCPS item 5.50 CX score for the week (95 CVL) Run a huddle 50% NPS or better for the week (min 5 surveys) Work 5 hours OT for the week Offer 10 leads in a day 2 customer compliments in a week ILTR 80% or better for the week (min 5 surveys) 5.70 CX score for the week (95 CVL) Logon Adherence 94% or better for the week AHT 6:00 or better Go Green two weeks in a row 45% NPS or better for the week (min 5 surveys) 10% leads for the week AHT 5:50 or better Go Green for the week Offer 8 leads in a day 1 customer compliment in a week 11% leads for the week Quote to Lead 60% for the week Quote to Lead 55% for the week ILTR 90% or better for the week (min 5 surveys) Offer 30 leads in a week 5.60 CX score for the week (95 CVL) Submit an RCPS item 5.50 CX score for the week (95 CVL) Run a huddle 50% NPS or better for the week (min 5 surveys) Work 5 hours OT for the week
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Offer 10 leads in a day
2 customer compliments in a week
ILTR 80% or better for the week
(min 5 surveys)
5.70 CX score for the week (95 CVL)
Logon Adherence 94% or better for the week
AHT 6:00 or better
Go Green two weeks in a row
45% NPS or better for the week (min 5 surveys)
10% leads for the week
AHT 5:50 or better
Go Green for the week
Offer 8 leads in a day
1 customer compliment in a week
11% leads for the week
Quote to Lead 60% for the week
Quote to Lead 55% for the week
ILTR 90% or better for the week (min 5 surveys)
Offer 30 leads in a week
5.60 CX score for the week (95 CVL)
Submit an RCPS item
5.50 CX score for the week (95 CVL)
Run a huddle
50% NPS or better for the week (min 5 surveys)
Work 5 hours OT for the week