This bingo card has a free space and 24 words: 50% NPS or better for the week (min 5 surveys), AHT 6:00 or better, 10% leads for the week, Quote to Lead 60% for the week, Go Green for the week, Quote to Lead 55% for the week, Submit an RCPS item, Logon Adherence 94% or better for the week, Offer 8 leads in a day, 1 customer compliment in a week, Offer 10 leads in a day, 45% NPS or better for the week (min 5 surveys), ILTR 90% or better for the week (min 5 surveys), 5.60 CX score for the week (95 CVL), AHT 5:50 or better, Offer 30 leads in a week, Work 5 hours OT for the week, 5.70 CX score for the week (95 CVL), Run a huddle, 5.50 CX score for the week (95 CVL), ILTR 80% or better for the week (min 5 surveys), Go Green two weeks in a row, 2 customer compliments in a week and 11% leads for the week.
OPTUM FUN BINGO !!! | Contact Center BINGO | DRW Metrics Bingo | HIT & WIN | HIT & WIN
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