Customer hassuper tp for149.99 andwants tp for89.99customerhdcompleteSET CLEAREXPECTATIONScustomerwants creditfor losingCinemax fromtheir bundleCustomer asksfor supervisorbecause theyfeel they canget a betterdealBE AN XFINITYAMBASSADORcustomer haspremier tp thatrolled to edp andwants to savemoney and notlose channelscustomer hasongoing wifi issueand needs techbut doesnt want topay fee if techcomes out.LISTENACTIVELY ANDRESPONDAPPROPRIATELYSHOWAPPRECIATIONDISCOVERNEEDScustomerhas tp anddoesnt wantto keeplandineOWNITcustomer calls inseeking credit for3 months ofinternet servicebeing intermittentBE WARMANDFRIENDLYCustomerhas select tpedp andwants newpromocustomer callsin and wantsan online offerthey are notelgible forcustomer was toldthey would gethbo for free butinformation told byprevious rep wasnot truecustomer isthreatening tocancel if youdont offerbetter dealDIGITALFIRSTcustomer isunder 30 mbgand wants toremove videoand keep chsionlyMAKE ITEFFORTLESScustomer hadstandard tp yr 1that rolled to yr2 rate and theywant to go backto yr ratecustomerchanged bundleand was nottold they wouldlose channelsCustomer hassuper tp for149.99 andwants tp for89.99customerhdcompleteSET CLEAREXPECTATIONScustomerwants creditfor losingCinemax fromtheir bundleCustomer asksfor supervisorbecause theyfeel they canget a betterdealBE AN XFINITYAMBASSADORcustomer haspremier tp thatrolled to edp andwants to savemoney and notlose channelscustomer hasongoing wifi issueand needs techbut doesnt want topay fee if techcomes out.LISTENACTIVELY ANDRESPONDAPPROPRIATELYSHOWAPPRECIATIONDISCOVERNEEDScustomerhas tp anddoesnt wantto keeplandineOWNITcustomer calls inseeking credit for3 months ofinternet servicebeing intermittentBE WARMANDFRIENDLYCustomerhas select tpedp andwants newpromocustomer callsin and wantsan online offerthey are notelgible forcustomer was toldthey would gethbo for free butinformation told byprevious rep wasnot truecustomer isthreatening tocancel if youdont offerbetter dealDIGITALFIRSTcustomer isunder 30 mbgand wants toremove videoand keep chsionlyMAKE ITEFFORTLESScustomer hadstandard tp yr 1that rolled to yr2 rate and theywant to go backto yr ratecustomerchanged bundleand was nottold they wouldlose channels

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer has super tp for 149.99 and wants tp for 89.99
  2. customer hd complete
  3. SET CLEAR EXPECTATIONS
  4. customer wants credit for losing Cinemax from their bundle
  5. Customer asks for supervisor because they feel they can get a better deal
  6. BE AN XFINITY AMBASSADOR
  7. customer has premier tp that rolled to edp and wants to save money and not lose channels
  8. customer has ongoing wifi issue and needs tech but doesnt want to pay fee if tech comes out.
  9. LISTEN ACTIVELY AND RESPOND APPROPRIATELY
  10. SHOW APPRECIATION
  11. DISCOVER NEEDS
  12. customer has tp and doesnt want to keep landine
  13. OWN IT
  14. customer calls in seeking credit for 3 months of internet service being intermittent
  15. BE WARM AND FRIENDLY
  16. Customer has select tp edp and wants new promo
  17. customer calls in and wants an online offer they are not elgible for
  18. customer was told they would get hbo for free but information told by previous rep was not true
  19. customer is threatening to cancel if you dont offer better deal
  20. DIGITAL FIRST
  21. customer is under 30 mbg and wants to remove video and keep chsi only
  22. MAKE IT EFFORTLESS
  23. customer had standard tp yr 1 that rolled to yr 2 rate and they want to go back to yr rate
  24. customer changed bundle and was not told they would lose channels