Customer hassuper tp for149.99 andwants tp for89.99BE WARMANDFRIENDLYcustomer isthreatening tocancel if youdont offerbetter dealSHOWAPPRECIATIONcustomerchanged bundleand was nottold they wouldlose channelscustomerhas tp anddoesnt wantto keeplandinecustomerhdcompletecustomer hadstandard tp yr 1that rolled to yr2 rate and theywant to go backto yr rateOWNITcustomer calls inseeking credit for3 months ofinternet servicebeing intermittentCustomerhas select tpedp andwants newpromocustomer was toldthey would gethbo for free butinformation told byprevious rep wasnot truecustomer haspremier tp thatrolled to edp andwants to savemoney and notlose channelsDISCOVERNEEDSCustomer asksfor supervisorbecause theyfeel they canget a betterdealBE AN XFINITYAMBASSADORcustomerwants creditfor losingCinemax fromtheir bundleMAKE ITEFFORTLESSLISTENACTIVELY ANDRESPONDAPPROPRIATELYcustomer isunder 30 mbgand wants toremove videoand keep chsionlySET CLEAREXPECTATIONSDIGITALFIRSTcustomer hasongoing wifi issueand needs techbut doesnt want topay fee if techcomes out.customer callsin and wantsan online offerthey are notelgible forCustomer hassuper tp for149.99 andwants tp for89.99BE WARMANDFRIENDLYcustomer isthreatening tocancel if youdont offerbetter dealSHOWAPPRECIATIONcustomerchanged bundleand was nottold they wouldlose channelscustomerhas tp anddoesnt wantto keeplandinecustomerhdcompletecustomer hadstandard tp yr 1that rolled to yr2 rate and theywant to go backto yr rateOWNITcustomer calls inseeking credit for3 months ofinternet servicebeing intermittentCustomerhas select tpedp andwants newpromocustomer was toldthey would gethbo for free butinformation told byprevious rep wasnot truecustomer haspremier tp thatrolled to edp andwants to savemoney and notlose channelsDISCOVERNEEDSCustomer asksfor supervisorbecause theyfeel they canget a betterdealBE AN XFINITYAMBASSADORcustomerwants creditfor losingCinemax fromtheir bundleMAKE ITEFFORTLESSLISTENACTIVELY ANDRESPONDAPPROPRIATELYcustomer isunder 30 mbgand wants toremove videoand keep chsionlySET CLEAREXPECTATIONSDIGITALFIRSTcustomer hasongoing wifi issueand needs techbut doesnt want topay fee if techcomes out.customer callsin and wantsan online offerthey are notelgible for

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer has super tp for 149.99 and wants tp for 89.99
  2. BE WARM AND FRIENDLY
  3. customer is threatening to cancel if you dont offer better deal
  4. SHOW APPRECIATION
  5. customer changed bundle and was not told they would lose channels
  6. customer has tp and doesnt want to keep landine
  7. customer hd complete
  8. customer had standard tp yr 1 that rolled to yr 2 rate and they want to go back to yr rate
  9. OWN IT
  10. customer calls in seeking credit for 3 months of internet service being intermittent
  11. Customer has select tp edp and wants new promo
  12. customer was told they would get hbo for free but information told by previous rep was not true
  13. customer has premier tp that rolled to edp and wants to save money and not lose channels
  14. DISCOVER NEEDS
  15. Customer asks for supervisor because they feel they can get a better deal
  16. BE AN XFINITY AMBASSADOR
  17. customer wants credit for losing Cinemax from their bundle
  18. MAKE IT EFFORTLESS
  19. LISTEN ACTIVELY AND RESPOND APPROPRIATELY
  20. customer is under 30 mbg and wants to remove video and keep chsi only
  21. SET CLEAR EXPECTATIONS
  22. DIGITAL FIRST
  23. customer has ongoing wifi issue and needs tech but doesnt want to pay fee if tech comes out.
  24. customer calls in and wants an online offer they are not elgible for