MAKE ITEFFORTLESScustomer haspremier tp thatrolled to edp andwants to savemoney and notlose channelscustomer hasongoing wifi issueand needs techbut doesnt want topay fee if techcomes out.LISTENACTIVELY ANDRESPONDAPPROPRIATELYBE AN XFINITYAMBASSADORcustomer hadstandard tp yr 1that rolled to yr2 rate and theywant to go backto yr ratecustomer isunder 30 mbgand wants toremove videoand keep chsionlycustomer callsin and wantsan online offerthey are notelgible forcustomer was toldthey would gethbo for free butinformation told byprevious rep wasnot truecustomer calls inseeking credit for3 months ofinternet servicebeing intermittentSHOWAPPRECIATIONCustomer hassuper tp for149.99 andwants tp for89.99Customer asksfor supervisorbecause theyfeel they canget a betterdealBE WARMANDFRIENDLYcustomer isthreatening tocancel if youdont offerbetter dealCustomerhas select tpedp andwants newpromoDISCOVERNEEDScustomerhas tp anddoesnt wantto keeplandineOWNITDIGITALFIRSTcustomerwants creditfor losingCinemax fromtheir bundleSET CLEAREXPECTATIONScustomerhdcompletecustomerchanged bundleand was nottold they wouldlose channelsMAKE ITEFFORTLESScustomer haspremier tp thatrolled to edp andwants to savemoney and notlose channelscustomer hasongoing wifi issueand needs techbut doesnt want topay fee if techcomes out.LISTENACTIVELY ANDRESPONDAPPROPRIATELYBE AN XFINITYAMBASSADORcustomer hadstandard tp yr 1that rolled to yr2 rate and theywant to go backto yr ratecustomer isunder 30 mbgand wants toremove videoand keep chsionlycustomer callsin and wantsan online offerthey are notelgible forcustomer was toldthey would gethbo for free butinformation told byprevious rep wasnot truecustomer calls inseeking credit for3 months ofinternet servicebeing intermittentSHOWAPPRECIATIONCustomer hassuper tp for149.99 andwants tp for89.99Customer asksfor supervisorbecause theyfeel they canget a betterdealBE WARMANDFRIENDLYcustomer isthreatening tocancel if youdont offerbetter dealCustomerhas select tpedp andwants newpromoDISCOVERNEEDScustomerhas tp anddoesnt wantto keeplandineOWNITDIGITALFIRSTcustomerwants creditfor losingCinemax fromtheir bundleSET CLEAREXPECTATIONScustomerhdcompletecustomerchanged bundleand was nottold they wouldlose channels

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. MAKE IT EFFORTLESS
  2. customer has premier tp that rolled to edp and wants to save money and not lose channels
  3. customer has ongoing wifi issue and needs tech but doesnt want to pay fee if tech comes out.
  4. LISTEN ACTIVELY AND RESPOND APPROPRIATELY
  5. BE AN XFINITY AMBASSADOR
  6. customer had standard tp yr 1 that rolled to yr 2 rate and they want to go back to yr rate
  7. customer is under 30 mbg and wants to remove video and keep chsi only
  8. customer calls in and wants an online offer they are not elgible for
  9. customer was told they would get hbo for free but information told by previous rep was not true
  10. customer calls in seeking credit for 3 months of internet service being intermittent
  11. SHOW APPRECIATION
  12. Customer has super tp for 149.99 and wants tp for 89.99
  13. Customer asks for supervisor because they feel they can get a better deal
  14. BE WARM AND FRIENDLY
  15. customer is threatening to cancel if you dont offer better deal
  16. Customer has select tp edp and wants new promo
  17. DISCOVER NEEDS
  18. customer has tp and doesnt want to keep landine
  19. OWN IT
  20. DIGITAL FIRST
  21. customer wants credit for losing Cinemax from their bundle
  22. SET CLEAR EXPECTATIONS
  23. customer hd complete
  24. customer changed bundle and was not told they would lose channels