ProviderRelationsCallSpanishCallPrecertLicensureChangeGaveCTBHPWebsiteUpdateEligibilityNationalVeyo/MethodoneCallAdminDenialGiveAuthNumberTransferto DSSLocationChangeVoidAuthComplaintCallSend IMtoLiaisionsGiveout FaxNumberSend IMtoProviderRelationsCrisisDistressCallCheckAuthStatusSendIM toASDConcurrentEmailedReferralsCheckEligibilityStartDateChangeTransferto DXCTransferto Medical(CHN)ASDCallTempMemberMergeMailLetterReferralsPeerReferralCreateTempIDPhoneReferralsSinge-CaseAgreementProviderRelationsCallSpanishCallPrecertLicensureChangeGaveCTBHPWebsiteUpdateEligibilityNationalVeyo/MethodoneCallAdminDenialGiveAuthNumberTransferto DSSLocationChangeVoidAuthComplaintCallSend IMtoLiaisionsGiveout FaxNumberSend IMtoProviderRelationsCrisisDistressCallCheckAuthStatusSendIM toASDConcurrentEmailedReferralsCheckEligibilityStartDateChangeTransferto DXCTransferto Medical(CHN)ASDCallTempMemberMergeMailLetterReferralsPeerReferralCreateTempIDPhoneReferralsSinge-CaseAgreement

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
  1. Provider Relations Call
  2. Spanish Call
  3. Precert
  4. Licensure Change
  5. Gave CTBHP Website
  6. Update Eligibility National
  7. Veyo/ Methodone Call
  8. Admin Denial
  9. Give Auth Number
  10. Transfer to DSS
  11. Location Change
  12. Void Auth
  13. Complaint Call
  14. Send IM to Liaisions
  15. Give out Fax Number
  16. Send IM to Provider Relations
  17. Crisis Distress Call
  18. Check Auth Status
  19. Send IM to ASD
  20. Concurrent
  21. Emailed Referrals
  22. Check Eligibility
  23. Start Date Change
  24. Transfer to DXC
  25. Transfer to Medical (CHN)
  26. ASD Call
  27. Temp Member Merge
  28. Mail Letter Referrals
  29. Peer Referral
  30. Create Temp ID
  31. Phone Referrals
  32. Singe-Case Agreement