Transferto DXCVoidAuthMailLetterReferralsUpdateEligibilityNationalConcurrentPeerReferralSinge-CaseAgreementCrisisDistressCallGaveCTBHPWebsiteVeyo/MethodoneCallAdminDenialCheckEligibilityTempMemberMergeCreateTempIDComplaintCallPhoneReferralsCheckAuthStatusEmailedReferralsPrecertLicensureChangeSend IMtoLiaisionsASDCallProviderRelationsCallLocationChangeGiveAuthNumberSend IMtoProviderRelationsStartDateChangeSendIM toASDGiveout FaxNumberSpanishCallTransferto DSSTransferto Medical(CHN)Transferto DXCVoidAuthMailLetterReferralsUpdateEligibilityNationalConcurrentPeerReferralSinge-CaseAgreementCrisisDistressCallGaveCTBHPWebsiteVeyo/MethodoneCallAdminDenialCheckEligibilityTempMemberMergeCreateTempIDComplaintCallPhoneReferralsCheckAuthStatusEmailedReferralsPrecertLicensureChangeSend IMtoLiaisionsASDCallProviderRelationsCallLocationChangeGiveAuthNumberSend IMtoProviderRelationsStartDateChangeSendIM toASDGiveout FaxNumberSpanishCallTransferto DSSTransferto Medical(CHN)

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
  1. Transfer to DXC
  2. Void Auth
  3. Mail Letter Referrals
  4. Update Eligibility National
  5. Concurrent
  6. Peer Referral
  7. Singe-Case Agreement
  8. Crisis Distress Call
  9. Gave CTBHP Website
  10. Veyo/ Methodone Call
  11. Admin Denial
  12. Check Eligibility
  13. Temp Member Merge
  14. Create Temp ID
  15. Complaint Call
  16. Phone Referrals
  17. Check Auth Status
  18. Emailed Referrals
  19. Precert
  20. Licensure Change
  21. Send IM to Liaisions
  22. ASD Call
  23. Provider Relations Call
  24. Location Change
  25. Give Auth Number
  26. Send IM to Provider Relations
  27. Start Date Change
  28. Send IM to ASD
  29. Give out Fax Number
  30. Spanish Call
  31. Transfer to DSS
  32. Transfer to Medical (CHN)