This bingo card has a free space and 32 words: Emailed Referrals, Transfer to Medical (CHN), Transfer to DXC, Admin Denial, Peer Referral, Start Date Change, Complaint Call, Veyo/ Methodone Call, Crisis Distress Call, Spanish Call, ASD Call, Precert, Concurrent, Location Change, Licensure Change, Singe-Case Agreement, Check Eligibility, Void Auth, Temp Member Merge, Create Temp ID, Check Auth Status, Give out Fax Number, Provider Relations Call, Transfer to DSS, Send IM to Liaisions, Send IM to Provider Relations, Send IM to ASD, Gave CTBHP Website, Update Eligibility National, Phone Referrals, Mail Letter Referrals and Give Auth Number.
Call Flow | Provider Services - Benefits | INCLUDE NPI AND MBR ID NUMBERS FOR VERIFICATION | Customer Service Week!! | January EAP Time
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