Kept myACW under12 minutesfor the day“I amelderly” or“I am(years old)”Verbalpasscode:Cowboysor Jesus“My panelisn’t makingany noise”ex. ChimesKept mypersonalunder 12minutes forthe day“I don’thaveanyone tohelp me”“I’ve alreadydone all of thetroubleshooting”“A salesreppromisedme…”Met myWOR goalfor theweek“I need atech toreplace thebattery”Met myAHT fortheday“I was nevertold about themonthlyequipmentcharge”Not acustomerGotapprovalsfor all mytransfersDe-escalatedthecustomer“I forgotmy verbalpasscode”“wifi isworking fineoneverythingelse”Stayedunder myWOR forthe dayHad noescalationsfor the dayMet myAHT goalfor theweek“I amnot athome”“I want to speak to asupervisor/manager”“I wascancelledbut am stillbeing billed”“I have towait for myhusband toget home”Kept myACW under12 minutesfor the day“I amelderly” or“I am(years old)”Verbalpasscode:Cowboysor Jesus“My panelisn’t makingany noise”ex. ChimesKept mypersonalunder 12minutes forthe day“I don’thaveanyone tohelp me”“I’ve alreadydone all of thetroubleshooting”“A salesreppromisedme…”Met myWOR goalfor theweek“I need atech toreplace thebattery”Met myAHT fortheday“I was nevertold about themonthlyequipmentcharge”Not acustomerGotapprovalsfor all mytransfersDe-escalatedthecustomer“I forgotmy verbalpasscode”“wifi isworking fineoneverythingelse”Stayedunder myWOR forthe dayHad noescalationsfor the dayMet myAHT goalfor theweek“I amnot athome”“I want to speak to asupervisor/manager”“I wascancelledbut am stillbeing billed”“I have towait for myhusband toget home”

The Fix-its Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Kept my ACW under 12 minutes for the day
  2. “I am elderly” or “I am (years old)”
  3. Verbal passcode: Cowboys or Jesus
  4. “My panel isn’t making any noise” ex. Chimes
  5. Kept my personal under 12 minutes for the day
  6. “I don’t have anyone to help me”
  7. “I’ve already done all of the troubleshooting”
  8. “A sales rep promised me…”
  9. Met my WOR goal for the week
  10. “I need a tech to replace the battery”
  11. Met my AHT for the day
  12. “I was never told about the monthly equipment charge”
  13. Not a customer
  14. Got approvals for all my transfers
  15. De-escalated the customer
  16. “I forgot my verbal passcode”
  17. “wifi is working fine on everything else”
  18. Stayed under my WOR for the day
  19. Had no escalations for the day
  20. Met my AHT goal for the week
  21. “I am not at home”
  22. “I want to speak to a supervisor/manager”
  23. “I was cancelled but am still being billed”
  24. “I have to wait for my husband to get home”