On holdmore thanonce"Let meask myManager"Agenttries beingfunnyCall youriHub /C4iPriority3HoldMusicloops"just giveme asecond tolog on"Free!How doyou spellMussanahAgent hasno ideawhat to doMisses partof yourPUID or refnumber"TheResolverteam willcall todayVoicePortaldoesn'tworkHave torepeatinformationWholeSiteOutageAgentis halfasleepOn holdmore thanonce"Let meask myManager"Agenttries beingfunnyCall youriHub /C4iPriority3HoldMusicloops"just giveme asecond tolog on"Free!How doyou spellMussanahAgent hasno ideawhat to doMisses partof yourPUID or refnumber"TheResolverteam willcall todayVoicePortaldoesn'tworkHave torepeatinformationWholeSiteOutageAgentis halfasleep

SPOC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. On hold more than once
  2. "Let me ask my Manager"
  3. Agent tries being funny
  4. Call your iHub / C4i
  5. Priority 3
  6. Hold Music loops
  7. "just give me a second to log on"
  8. Free!
  9. How do you spell Mussanah
  10. Agent has no idea what to do
  11. Misses part of your PUID or ref number
  12. "The Resolver team will call today
  13. Voice Portal doesn't work
  14. Have to repeat information
  15. Whole Site Outage
  16. Agent is half asleep