Agent hasno ideawhat to doOn holdmore thanonceHoldMusicloops"just giveme asecond tolog on"WholeSiteOutage"Let meask myManager""TheResolverteam willcall todayCall youriHub /C4iAgentis halfasleepFree!Priority3Misses partof yourPUID or refnumberHow doyou spellMussanahAgenttries beingfunnyHave torepeatinformationVoicePortaldoesn'tworkAgent hasno ideawhat to doOn holdmore thanonceHoldMusicloops"just giveme asecond tolog on"WholeSiteOutage"Let meask myManager""TheResolverteam willcall todayCall youriHub /C4iAgentis halfasleepFree!Priority3Misses partof yourPUID or refnumberHow doyou spellMussanahAgenttries beingfunnyHave torepeatinformationVoicePortaldoesn'twork

SPOC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Agent has no idea what to do
  2. On hold more than once
  3. Hold Music loops
  4. "just give me a second to log on"
  5. Whole Site Outage
  6. "Let me ask my Manager"
  7. "The Resolver team will call today
  8. Call your iHub / C4i
  9. Agent is half asleep
  10. Free!
  11. Priority 3
  12. Misses part of your PUID or ref number
  13. How do you spell Mussanah
  14. Agent tries being funny
  15. Have to repeat information
  16. Voice Portal doesn't work