"just giveme asecond tolog on"HoldMusicloops"TheResolverteam willcall todayAgent hasno ideawhat to doAgenttries beingfunnyHave torepeatinformationCall youriHub /C4iMisses partof yourPUID or refnumber"Let meask myManager"How doyou spellMussanahOn holdmore thanonceVoicePortaldoesn'tworkWholeSiteOutagePriority3Free!Agentis halfasleep"just giveme asecond tolog on"HoldMusicloops"TheResolverteam willcall todayAgent hasno ideawhat to doAgenttries beingfunnyHave torepeatinformationCall youriHub /C4iMisses partof yourPUID or refnumber"Let meask myManager"How doyou spellMussanahOn holdmore thanonceVoicePortaldoesn'tworkWholeSiteOutagePriority3Free!Agentis halfasleep

SPOC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "just give me a second to log on"
  2. Hold Music loops
  3. "The Resolver team will call today
  4. Agent has no idea what to do
  5. Agent tries being funny
  6. Have to repeat information
  7. Call your iHub / C4i
  8. Misses part of your PUID or ref number
  9. "Let me ask my Manager"
  10. How do you spell Mussanah
  11. On hold more than once
  12. Voice Portal doesn't work
  13. Whole Site Outage
  14. Priority 3
  15. Free!
  16. Agent is half asleep