Agent hasno ideawhat to doAgentis halfasleepWholeSiteOutagePriority3"TheResolverteam willcall today"Let meask myManager"Have torepeatinformationFree!How doyou spellMussanahAgenttries beingfunnyCall youriHub /C4iMisses partof yourPUID or refnumberHoldMusicloopsVoicePortaldoesn'twork"just giveme asecond tolog on"On holdmore thanonceAgent hasno ideawhat to doAgentis halfasleepWholeSiteOutagePriority3"TheResolverteam willcall today"Let meask myManager"Have torepeatinformationFree!How doyou spellMussanahAgenttries beingfunnyCall youriHub /C4iMisses partof yourPUID or refnumberHoldMusicloopsVoicePortaldoesn'twork"just giveme asecond tolog on"On holdmore thanonce

SPOC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Agent has no idea what to do
  2. Agent is half asleep
  3. Whole Site Outage
  4. Priority 3
  5. "The Resolver team will call today
  6. "Let me ask my Manager"
  7. Have to repeat information
  8. Free!
  9. How do you spell Mussanah
  10. Agent tries being funny
  11. Call your iHub / C4i
  12. Misses part of your PUID or ref number
  13. Hold Music loops
  14. Voice Portal doesn't work
  15. "just give me a second to log on"
  16. On hold more than once