Priority3Agentis halfasleepHave torepeatinformationHoldMusicloopsWholeSiteOutageAgenttries beingfunnyHow doyou spellMussanahVoicePortaldoesn'twork"Let meask myManager"Call youriHub /C4iFree!"TheResolverteam willcall todayAgent hasno ideawhat to do"just giveme asecond tolog on"On holdmore thanonceMisses partof yourPUID or refnumberPriority3Agentis halfasleepHave torepeatinformationHoldMusicloopsWholeSiteOutageAgenttries beingfunnyHow doyou spellMussanahVoicePortaldoesn'twork"Let meask myManager"Call youriHub /C4iFree!"TheResolverteam willcall todayAgent hasno ideawhat to do"just giveme asecond tolog on"On holdmore thanonceMisses partof yourPUID or refnumber

SPOC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Priority 3
  2. Agent is half asleep
  3. Have to repeat information
  4. Hold Music loops
  5. Whole Site Outage
  6. Agent tries being funny
  7. How do you spell Mussanah
  8. Voice Portal doesn't work
  9. "Let me ask my Manager"
  10. Call your iHub / C4i
  11. Free!
  12. "The Resolver team will call today
  13. Agent has no idea what to do
  14. "just give me a second to log on"
  15. On hold more than once
  16. Misses part of your PUID or ref number