WholeSiteOutageHoldMusicloopsHow doyou spellMussanah"just giveme asecond tolog on"Have torepeatinformationPriority3Free!VoicePortaldoesn'twork"Let meask myManager"Agentis halfasleepAgenttries beingfunny"TheResolverteam willcall todayOn holdmore thanonceAgent hasno ideawhat to doMisses partof yourPUID or refnumberCall youriHub /C4iWholeSiteOutageHoldMusicloopsHow doyou spellMussanah"just giveme asecond tolog on"Have torepeatinformationPriority3Free!VoicePortaldoesn'twork"Let meask myManager"Agentis halfasleepAgenttries beingfunny"TheResolverteam willcall todayOn holdmore thanonceAgent hasno ideawhat to doMisses partof yourPUID or refnumberCall youriHub /C4i

SPOC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Whole Site Outage
  2. Hold Music loops
  3. How do you spell Mussanah
  4. "just give me a second to log on"
  5. Have to repeat information
  6. Priority 3
  7. Free!
  8. Voice Portal doesn't work
  9. "Let me ask my Manager"
  10. Agent is half asleep
  11. Agent tries being funny
  12. "The Resolver team will call today
  13. On hold more than once
  14. Agent has no idea what to do
  15. Misses part of your PUID or ref number
  16. Call your iHub / C4i