Have torepeatinformation"just giveme asecond tolog on"Call youriHub /C4i"TheResolverteam willcall todayAgent hasno ideawhat to doHow doyou spellMussanahPriority3Misses partof yourPUID or refnumber"Let meask myManager"Agenttries beingfunnyAgentis halfasleepFree!On holdmore thanonceWholeSiteOutageHoldMusicloopsVoicePortaldoesn'tworkHave torepeatinformation"just giveme asecond tolog on"Call youriHub /C4i"TheResolverteam willcall todayAgent hasno ideawhat to doHow doyou spellMussanahPriority3Misses partof yourPUID or refnumber"Let meask myManager"Agenttries beingfunnyAgentis halfasleepFree!On holdmore thanonceWholeSiteOutageHoldMusicloopsVoicePortaldoesn'twork

SPOC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have to repeat information
  2. "just give me a second to log on"
  3. Call your iHub / C4i
  4. "The Resolver team will call today
  5. Agent has no idea what to do
  6. How do you spell Mussanah
  7. Priority 3
  8. Misses part of your PUID or ref number
  9. "Let me ask my Manager"
  10. Agent tries being funny
  11. Agent is half asleep
  12. Free!
  13. On hold more than once
  14. Whole Site Outage
  15. Hold Music loops
  16. Voice Portal doesn't work