HoldMusicloops"TheResolverteam willcall todayFree!Agenttries beingfunny"Let meask myManager"Agent hasno ideawhat to doWholeSiteOutageHave torepeatinformationMisses partof yourPUID or refnumberVoicePortaldoesn'twork"just giveme asecond tolog on"On holdmore thanoncePriority3How doyou spellMussanahAgentis halfasleepCall youriHub /C4iHoldMusicloops"TheResolverteam willcall todayFree!Agenttries beingfunny"Let meask myManager"Agent hasno ideawhat to doWholeSiteOutageHave torepeatinformationMisses partof yourPUID or refnumberVoicePortaldoesn'twork"just giveme asecond tolog on"On holdmore thanoncePriority3How doyou spellMussanahAgentis halfasleepCall youriHub /C4i

SPOC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hold Music loops
  2. "The Resolver team will call today
  3. Free!
  4. Agent tries being funny
  5. "Let me ask my Manager"
  6. Agent has no idea what to do
  7. Whole Site Outage
  8. Have to repeat information
  9. Misses part of your PUID or ref number
  10. Voice Portal doesn't work
  11. "just give me a second to log on"
  12. On hold more than once
  13. Priority 3
  14. How do you spell Mussanah
  15. Agent is half asleep
  16. Call your iHub / C4i