Agentis halfasleepOn holdmore thanonce"Let meask myManager"Agenttries beingfunnyFree!WholeSiteOutagePriority3VoicePortaldoesn'twork"TheResolverteam willcall today"just giveme asecond tolog on"How doyou spellMussanahCall youriHub /C4iHoldMusicloopsMisses partof yourPUID or refnumberHave torepeatinformationAgent hasno ideawhat to doAgentis halfasleepOn holdmore thanonce"Let meask myManager"Agenttries beingfunnyFree!WholeSiteOutagePriority3VoicePortaldoesn'twork"TheResolverteam willcall today"just giveme asecond tolog on"How doyou spellMussanahCall youriHub /C4iHoldMusicloopsMisses partof yourPUID or refnumberHave torepeatinformationAgent hasno ideawhat to do

SPOC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Agent is half asleep
  2. On hold more than once
  3. "Let me ask my Manager"
  4. Agent tries being funny
  5. Free!
  6. Whole Site Outage
  7. Priority 3
  8. Voice Portal doesn't work
  9. "The Resolver team will call today
  10. "just give me a second to log on"
  11. How do you spell Mussanah
  12. Call your iHub / C4i
  13. Hold Music loops
  14. Misses part of your PUID or ref number
  15. Have to repeat information
  16. Agent has no idea what to do