Agent hasno ideawhat to doVoicePortaldoesn'tworkHave torepeatinformationWholeSiteOutageMisses partof yourPUID or refnumber"Let meask myManager""just giveme asecond tolog on"How doyou spellMussanahPriority3Agenttries beingfunnyOn holdmore thanonceHoldMusicloops"TheResolverteam willcall todayFree!Agentis halfasleepCall youriHub /C4iAgent hasno ideawhat to doVoicePortaldoesn'tworkHave torepeatinformationWholeSiteOutageMisses partof yourPUID or refnumber"Let meask myManager""just giveme asecond tolog on"How doyou spellMussanahPriority3Agenttries beingfunnyOn holdmore thanonceHoldMusicloops"TheResolverteam willcall todayFree!Agentis halfasleepCall youriHub /C4i

SPOC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Agent has no idea what to do
  2. Voice Portal doesn't work
  3. Have to repeat information
  4. Whole Site Outage
  5. Misses part of your PUID or ref number
  6. "Let me ask my Manager"
  7. "just give me a second to log on"
  8. How do you spell Mussanah
  9. Priority 3
  10. Agent tries being funny
  11. On hold more than once
  12. Hold Music loops
  13. "The Resolver team will call today
  14. Free!
  15. Agent is half asleep
  16. Call your iHub / C4i