(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transferred Member to resolution Line
De-Escalated Sup Call
Used FAP search tool (Find A Provider)
Pharmacy Claims Intent opened
Made payment in Softheon
Benefits & Eligibility intent opened
Cold Transferred Member
Updated PCP
Medical Auth Intent opened
Gaps in Care intent opened
Ordered Member ID card
Used TruCare
Used Protico
Used Amisys
Updated member Preference (CA HNET calls)
Added verbal authorized caller
Reached out to internal department(Envolve, N.I.A etc.)
Medical Claims Intent opened
Ordered member MHP rewards card
Warm Transferred Member
Used Support a user (Member Secure Portal Assistance)
