(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used Protico
Pharmacy Claims Intent opened
Medical Auth Intent opened
De-Escalated Sup Call
Gaps in Care intent opened
Cold Transferred Member
Updated PCP
Used FAP search tool (Find A Provider)
Added verbal authorized caller
Medical Claims Intent opened
Made payment in Softheon
Used Amisys
Ordered Member ID card
Used TruCare
Ordered member MHP rewards card
Warm Transferred Member
Set up/change member Auto Pay
Submitted Appeals & Grievance
Updated member Preference (CA HNET calls)
Used Support a user (Member Secure Portal Assistance)
Reached out to internal department(Envolve, N.I.A etc.)
