(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used Protico
Submitted Appeals & Grievance
Medical Claims Intent opened
Transferred Member to resolution Line
Ordered member MHP rewards card
De-Escalated Sup Call
Ordered Member ID card
Pharmacy Claims Intent opened
Updated member Preference (CA HNET calls)
Benefits & Eligibility intent opened
Added verbal authorized caller
Made payment in Softheon
Used Interpreter Service (Voiance)
Set up/change member Auto Pay
Used Amisys
Used TruCare
Used Support a user (Member Secure Portal Assistance)
Updated PCP
Reached out to internal department(Envolve, N.I.A etc.)
