(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"It's not a wall draft"
Yes it is.
Kudos
Incorrect PEK install
"It's not my furnace"
Customer complains about wait time
"Overnight my RMA"
Customer's name is: Bob, Robert, Dave, Paul, Jim, Judy, Kathy, Susan, Linda
Screaming baby / barking dog
"I have a baby in the house / my pets are dying"
Commercial portal inquiry
"I had a tech out but I don't have tech notes"
"What's my Wi-Fi password?"
Not an ecobee
Customer asks for a supervisor
Follow-up for unsolved bug
Fast Stat install not working
Stuck on a call past shift end
"I'm an engineer"
Courtesy replacement because honestly we don't know